I stopped paying for their service as I was broke and they kept billing my account leading to several insufficient funds fees on an overdrawn account that they wouldn't stop billing. Can't say I'd even use their service for free.
This doesn't really sound like it was their fault.
Re: Instapaper Premium is now free for everyone
#131Stopped paying for it like I told them I didn't require their services any more because I needed that money to pay my mortgage if that wasn't clear.