I try not to generalize personal experience to a company's stock price. But in GoPro's case I'm picturing a bunch of folks like me who bought one, and then swore to never again buy anything with GoPro's name on it. And those people tell their friends who are considering an "action camera". So you end up with a segment of customers from whom you'll never extract another dime, plus all of the people who might have boug…
I've owned a GoPro since Christmas of 2014. After less than a year of use the camera would start washing out videos while recording with flares of green and pink then freezing typically after 11 seconds of filming.
When I looked on support forums I found that this was a known issue with my GoPro version. However GoPro would not admit the defect and after talking with support they could do nothing for me.
I decided to keep using the camera as I use it for primarily 1 second videos. 2 months later I take it diving, the housing fails at 30 feet (its rated to 120 feet). I call support again:
I'm offered 10% off my next GoPro.
In my opinion GoPro is a dishonest company who does nothing to stand behind its products of which their price does not match their dismal quality.
ProTip: Ebay sells action cameras with all the same features, better build quality for a third of the price