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Microsoft Teams, the new chat-based workspace in Office 365

products.office.com

181–190 of 247 posts

Re: Microsoft Teams, the new chat-based workspace in Office 365

#181

If they offered it a la carte I would be a lot more interested. Our company is just getting over Microsoft hegemony. I'll never be part of getting back into that by buying Microsoft services that are intertwined.

Buying the cheapest SKU of O365 that has Microsoft Teams is actually cheaper than per-person cost for Slack.

Re: Microsoft Teams, the new chat-based workspace in Office 365

#183

Earlier quoted context omitted.

They are copying Apple [1]. It's supposed to demonstrate strength, since most competitors try to pretend that the competition doesn't exist. To me it always came off as really dumb and self-important in the most cringing of ways. [1] http://www.historyvshollywood.com/reelfaces/jobs-apple-welco...

Off topic note here: Apple forecasts a "logarithmic leap". I have never heard that term. Logarithmic growth is sub linear and doesn't seem like something akin to a leap. Usually you would go with "exponential". Just seemed like odd wording.

Logarithmic growth is a more accurate description of the actual growth and on a limited interval grows faster than linearly.

It's symbolic of the typical winner-take-all markets in the IT sphere, unlike the term exponential, which is constantly misused and inaccurate in most cases (except, perhaps, for Moore's law on a limited time interval)

Re: Microsoft Teams, the new chat-based workspace in Office 365

#185
post #118

This is exactly why Slack is not a defensible product. 1) The UI/interaction/UX can (and obviously will) be replicated, which has been slack's biggest value proposition. 2) There's no "stickiness" for companies. None of the data in chat is really a "system of record" and the switching costs are minimal. 3rd party bots/integrations are the only thing that really make it sticky for companies. 3) The IP isn't really all…

What do you mean, not defensible? As in, it shouldn't exist, or there's no way it can be profitable long-term? I think it's a great product experience, but as you say, without adding more value, it can be replicated by Zulip/Rocket.Chat/Mattermost/Cisco Spark/Microsoft Team/ you name it.

As in it doesn't have a moat.

Re: Microsoft Teams, the new chat-based workspace in Office 365

#186

Earlier quoted context omitted.

Then you have to provision hardware to run it and someone to set it up and admin it. And deal with backups and data retention, etc. Healthcare IT teams tend to run ridiculously lean. There's a much stronger business case for paying a few bucks per user/month than take up expensive and generally highly limited sysadmin time rolling your own.

[IANAL] Chat's may or may not be deemed business records by a prudent attorney and therefore it may be possible to not retain them for reasons similar to those under which computer logs are not maintained. That might make complying with non-realtime HIPAA requirements simpler. Relative to IT requirements, the trend is toward much higher ratios of machines to IT staff due to virtualization and orchestration. I suspect…

I think the broader point is that in any industry that's heavily regulated enough that built-in regulatory compliance is a selling point, is it really worth the hassle of taking on that potential liability yourself when it can be outsourced for <$100/year/user?

Re: Microsoft Teams, the new chat-based workspace in Office 365

#187

Whether or not Slack has the better product or not, Microsoft will blow past them in terms of paying customers. Slack has 1.25 million paying customers as of now. Microsoft announced it signed a 400,000-employee comppany on launch day. They can easily sign Coca Cola, Macy's, McDonalds and Unilever in a matter of months, which could bring them at most 10 million paying customers. Microsoft has the power of existing cu…

The point might be moot but there is a difference between enterprise licenses and active users. In some big multinational business a subscription with a service like Office 365 signed and paid for at the parent corp level often means dick. Services like this are sometimes a negotiable value add so it may not even be on the radar in terms of implementation for the parent corp. Even when it is many child companies/divisions have a lot of latitude to choose how they collaborate because the bureaucratic corp IT groups are often unaligned with the child companies and focus on cost cutting. Ultimately they are inherently focused on providing a least common denominator solution which often ends up sucking equally for everyone.

To put it another way, look at something like SharePoint. Microsoft will happily tell you it has a ton of users. They might tell you that it's quite profitable. But SharePoint is a just a terrible piece of shit that everyone hates but IT departments drag everyone to it kicking and screaming.

So subscriptions will get purchased, contracts signed. Microsoft will make money. But will they take mindshare? Maybe Slack won't be able to differentiate enough. Time will tell but today employees actually want Slack.

Re: Microsoft Teams, the new chat-based workspace in Office 365

#188
post #118

This is exactly why Slack is not a defensible product. 1) The UI/interaction/UX can (and obviously will) be replicated, which has been slack's biggest value proposition. 2) There's no "stickiness" for companies. None of the data in chat is really a "system of record" and the switching costs are minimal. 3rd party bots/integrations are the only thing that really make it sticky for companies. 3) The IP isn't really all…

> None of the data in chat is really a "system of record" and the switching costs are minimal.

That's not true where I work. Slack's history is full of valuable information that we use all the time.

Re: Microsoft Teams, the new chat-based workspace in Office 365

#189
The requirement to have an Office 365 account will not allow it to grow. I understand Microsoft wants people to pay for Office 365 and then for more and more services, but they need to have a free tier so that influencers can try out their solutions, and then the money will come on its own! So, the "new" Microsoft is not really "new" in its marketing strategy. I was unpleasantly surprised that as a developer I cannot use Hyper-V on Windows 10 Home either as the Hypervisor is free with macOS.

Re: Microsoft Teams, the new chat-based workspace in Office 365

#190

As somebody working in the healthcare industry, this is the killer feature for me: >Q. What level of security and compliance does Microsoft Teams support? >A. Microsoft Teams is expected to be Office 365 Tier C compliant at launch. This broad set of global compliance and data protection requirements includes ISO 27001, ISO 27018, EUMC, SOC 1 Type I & II, SOC 2 Type I and II, HIPAA and FERPA. Microsoft Teams also enfo…

That's good to know. Microsoft previously had a product called Microsoft Lync, which was HIPAA compliant (and was used as the chat protocol in my hospital system). It later became Skype for Business - although we still use it as Lync. I'm not certain if Skype for Business was ever considered to be HIPAA compliant however.
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