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Soylent halts sales of its powder as customers keep getting sick

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Re: Soylent halts sales of its powder as customers keep getting sick

#91
post #60
post #44

A well cooked meal and wine - my greatest joys in life. Simple, romantic and fulfilling. Add butter. Add cream. A beautiful pan sauce from a well timed reduction. A cool glass of white wine in the hot kitchen as all the flavors come together. The scent of fresh cut shallots still lingering as the garlic in the pan sweats. I don't judge anyone for making food and drink a footnote in their life. I enjoy cooking as much…

> A beautiful pan sauce from a well timed reduction. Well timed reduction? Sorry, don't know what that means, please explain?

Sure.

One of the hardest things when reducing a sauce is to not stop to soon and to not go too far. If you stop too soon you can use a roux or more crudely use flour or starch to thicken the sauce. If you go to far you end up with a glaze. You could add stock or water to thin, however.

A well timed reduction, in my opinion, you end up with a sauce that is "nappe". But the trick is knowing when you're there. An interesting thing about reducing a liquid is that as it reduces further it reduces faster as there is less liquid but the same amount of heat. So there is the critical moment where you go "just far enough" and your sauce is perfect. Too far and you have a glaze or a burned sauce. Not far enough and and the flavors are not blended and concentrated.

I've found in cooking that stopping just before you think something is done is a good heuristic. IT keeps cooking for a bit longer. Timing this can be hard has there is a small window between not reduced enough and too much. It goes fast near the end. A classic "happens slowly, then all at once".

Re: Soylent halts sales of its powder as customers keep getting sick

#92
post #16
post #5

Still waiting for the facts, but I'm pleasantly surprised and impressed by Soylent's response. I think they're doing the right thing.

Why would you be pleasantly surprised? They have a product that's making people sick - telling you not to eat it is literally the bare minimum they could do. They haven't even issued a recall, given refunds...

It's 0.1% of customers, not a samsung s7.

If they are willing to pull their product for 0.1% of customers they will probably announce a refund, give it a week .

Re: Soylent halts sales of its powder as customers keep getting sick

#95
post #44

A well cooked meal and wine - my greatest joys in life. Simple, romantic and fulfilling. Add butter. Add cream. A beautiful pan sauce from a well timed reduction. A cool glass of white wine in the hot kitchen as all the flavors come together. The scent of fresh cut shallots still lingering as the garlic in the pan sweats. I don't judge anyone for making food and drink a footnote in their life. I enjoy cooking as much…

> I don't judge anyone for making food and drink a footnote in their life.

I believe you that you're trying not to be judgemental, but FWIW, your statement equating eating soylent to making food and drink a footnote in life sounds at least presumptuous if not judgemental. I love cooked meals too, but I can easily see the value in a quick, controlled meal with a proper balance of macros, it's not a stretch to understand at all.

If you can't understand trading any experience for convenience, then do I assume you cook 3 meals a day and never eat fast food? Running a startup, I'm jealous if you have time for that, I simply don't. I cook once in a while, but no way every meal. (And I hope you're not drinking wine with every meal you eat, morning noon and night! ;) )

I can extra understand people controlling for calories by having a soylent or something like it for lunch. Controlling for calories is really hard to do, and products like soylent help with self-control on multiple levels by making it easy to measure macros, as well as having a meal with no peer pressure to overeat or snarf on fries or beer. If you're controlling for calories or for macros, the lack of a butter cream reduction wine dinner texture experience for lunch is a distinct advantage that leaves room in the budget to splurge on a well cooked dinner in the evenings or weekends.

Re: Soylent halts sales of its powder as customers keep getting sick

#96
post #28

> Soylent said there shouldn’t be any issues with its premade drinks, which cost slightly more than just the powder. Interesting. I tried the premade drinks (Soylent 2.0) a couple of months ago and within an hour had stomach cramps and was forced to retreat to the bathroom. Unlike a software bug it's mentally very hard to forgive -- I love the idea of Soylent but doubt I will ever try it again, in any form. Serious q…

> Serious question: why is it so hard for them to find the root cause of these issues?

Biology is hard. Humans are really, really variable. Look through the comments on this page - you'll find people who couldn't keep down one bottle, or who love the bottles but can't stand the powder, or who have had zero issues, or who find the entire idea disgusting.

And these reactions may also change over time. Medical science can only really draw firm results from large-scale tests involving highly-controlled groups - and even if Soylent were able to run those kinds of tests and optimized for the most universal solution, the end result would probably still disagree with someone.

Re: Soylent halts sales of its powder as customers keep getting sick

#97
post #16
post #5

Still waiting for the facts, but I'm pleasantly surprised and impressed by Soylent's response. I think they're doing the right thing.

Why would you be pleasantly surprised? They have a product that's making people sick - telling you not to eat it is literally the bare minimum they could do. They haven't even issued a recall, given refunds...

It's not clear why they're getting sick or what percentage of people are getting sick. It's good they're taking it seriously and being cautious.

"Our tests all came back negative for food pathogens, toxins or outside contamination,” so it's possible that it affects just a few people but they're still be being careful.

And frankly in this case refunds are implied, I would imagine that they would be sued into oblivion otherwise.

I just think it's good to see a company take things seriously and act rather than engage in PR. E.g. Theranos, Samsung etc.

Re: Soylent halts sales of its powder as customers keep getting sick

#98
post #31

I'm really amazed by all the supporters on here. When I first heard about Soylent, I thought it was a terrible terrible idea. I mean, there's so much to food. It's not just eating it, it's all the flavours and ingredients and cooking with friends and loved ones and parties and such. I'm guessing most people on here use it as a supplement + regular food, but when I saw it originally, it seemed like it was intended to…

Rhinehart asserted from the start that Soylent was meant to replace shitty meals like the Big Mac consumed at your desk alone. There was and still is a lot of misunderstanding about this. One of his interviews took place at some LA hipster fried chicken place. He's not antifood or antisocial.

He asserted this from the start???

Here's the Tilt crowdfunding page: https://wayback.archive.org/web/20141012152640/https://crowd...

Note, it's titled "Soylent Free Your Body". Here are some phrases in the short post:

  "What if you never had to worry about food again?"
  "Soylent frees you from the time and money spent
  shopping, cooking and cleaning, puts you in excellent 
  health, and vastly reduces your environmental impact by 
  eliminating much of the waste and harm coming from 
  agriculture, livestock, and food-related trash."
Packages available:

  $255 One month supply of Soylent
  We'll ship enough soylent to fully replace one month's worth of meals
This is after he went on a 30 day experiment titled "How I Stopped Eating Food" http://robrhinehart.com/?p=298

Re: Soylent halts sales of its powder as customers keep getting sick

#99
post #74

Not putting solid food into your system for long periods of time (months, years) will destroy your ability to digest solid food when you start refeeding. I've seen people in eating disorder facilities who have lived on diets of liquid food (historically Ensure, basically the same thing) who have not defecated for months, and when they start eating again suffer for weeks and weeks from horrendous constipation, often r…

Having entirely lived on Soylent for a full year and having went back to solid foods with no weaning period and no ill effects, I doubt the veracity of your unsubstantiated claims.

Two people in my family also experienced it, but I think it's likely related to your particular gastrointestinal system genetics, really. Doesn't happen to everyone, but those it does happen to it's pretty horrific; that said, my family has a huge history of Crohn's, et al. so there's probably a bit of cross-pollination between the two, so to speak.

Re: Soylent halts sales of its powder as customers keep getting sick

#100

LA Times did a bad job of reporting this. > warning that a handful of customers reported stomach sickness after consuming it. It's actually less than 0.1% The blog article is clearer: http://blog.soylent.com/post/152400464282/soylent-bar-powder...

The blog uses the same "handful of customers" language.

> During our review, we noticed that a handful of consumers (less than 0.1%) who consumed Powder 1.6...

Very much acknowledge the blog uses the same 'handful' terminology but they also put a % to it. As much as I hate to think about it, I feel 'handful' sounds like more out of context and a news article would be less dramatic if they reported 0.1% of people were affected.

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