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What Apple’s quiet failure can teach you about your business

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Re: What Apple’s quiet failure can teach you about your business

#21
post #10

Earlier quoted context omitted.

It's still inferior to Google Maps tho. It's not outright bad, but for directions/traffic Google Maps is still miles ahead (at least in random European countries).

Shouldn't it be kilometers ahead in random European countries?

I'd say that Google Maps is streets ahead of Apple Maps still. :P

Re: What Apple’s quiet failure can teach you about your business

#22
post #18

Earlier quoted context omitted.

Took 3 years to turn that around > Apple Maps is now used three times as often as its “next leading competitor” on iPhone and iPad https://9to5mac.com/2015/12/07/apple-maps-usage-numbers/

Of course, it's the default app opened on click that cannot be changed.

This! In iOS you can delete Apple Maps but it then just prompts you to re-download it when an app tries to open a map. It's worse than the old IE default browser.

Re: What Apple’s quiet failure can teach you about your business

#23

This is what happens when you're a design company masquerading as a tech company. Do they design beautiful products? Abso-freaking-lutely! Can they develop complex software/systems? The evidence strongly suggests a resounding, no! They struggle enormously at providing solid cloud services, their websites suck (particularly their developer portals), they can't write a functional USB stack, macOS has more bugs than eve…

The hyperbole is strong in your comment.

Re: What Apple’s quiet failure can teach you about your business

#24

This is what happens when you're a design company masquerading as a tech company. Do they design beautiful products? Abso-freaking-lutely! Can they develop complex software/systems? The evidence strongly suggests a resounding, no! They struggle enormously at providing solid cloud services, their websites suck (particularly their developer portals), they can't write a functional USB stack, macOS has more bugs than eve…

Come on. Are you seriously suggesting that Apple is not a tech company? Have you seen their chip designs? Do you know of any company that ships in volume that has successfully migrated from two chip architectures which is still around today?

When you've got the cash Apple has, you can make (and they have made) some really nice acquisitions, and undoubtedly there are some pockets of real geniuses (pun intended) working under the Apple banner. However, those very engineers are cultural misfits at Apple.

I do have to admit that Apple's complete lack of transparency makes it difficult to determine exactly how dire the technical skill shortage is at Apple. However, if you've ever tried to report a bug to Apple (a proper detailed bug report) the engineer who gets back to you will most likely be an arrogant latte loving hipster who is more interested in the latest trendy social sharing app than quality engineering. Don't expect an intelligent conversation!

Re: What Apple’s quiet failure can teach you about your business

#25

This is what happens when you're a design company masquerading as a tech company. Do they design beautiful products? Abso-freaking-lutely! Can they develop complex software/systems? The evidence strongly suggests a resounding, no! They struggle enormously at providing solid cloud services, their websites suck (particularly their developer portals), they can't write a functional USB stack, macOS has more bugs than eve…

> Can they develop complex software/systems? The evidence strongly suggests a resounding, no!

I love me a bit of schadenfreude about apple in my time, but come on - they took a unix base and turned it into a desktop that that naives can use pretty safely. No-one else has done that, not without dumbing it down into a simplified OS like a smartphone OS.

They certainly do seem to be sliding given that their users are grumbling more and more, but really, they've got a fair few notches in their belt (though they definitely do also have some turkeys)

Re: What Apple’s quiet failure can teach you about your business

#26

This is what happens when you're a design company masquerading as a tech company. Do they design beautiful products? Abso-freaking-lutely! Can they develop complex software/systems? The evidence strongly suggests a resounding, no! They struggle enormously at providing solid cloud services, their websites suck (particularly their developer portals), they can't write a functional USB stack, macOS has more bugs than eve…

> They struggle enormously at providing solid cloud services,

So does everyone else.

> their websites suck (particularly their developer portals),

I'm sure consumers care about developer portals.

> they can't write a functional USB stack,

Never had any problems with it.

> macOS has more bugs than ever,

How did you quantify this?

> even iOS' stability seems to be going downhill.

How did you quantify this?

... I'm not trying to discount your experience, but you really can't decide whether a company is good at tech based on n=1. I happen to think the design of everything since the iPhone 5 sucks, does that mean Apple is a tech company masquerading as a design company?

Re: What Apple’s quiet failure can teach you about your business

#27
post #17
post #14

Earlier quoted context omitted.

How can a company with literally mountains of cash plus the engineer power Apple has, fail to make a self driving car? I'm not saying at all that is something easy, but Apple is a beast in terms of resources. I confess that I don't get it.

Afaik, Apple starts lots of development projects and a lot of them gets "Steved". If the new product isn't enough better than the competition or won't have enough profit margins... axe. (Point is, the project might have been doing well and following the plans -- but Apple might have found that the target market niche was too small. Or the margins might have been too low for Apple.)

Very low margins generally in the car industry. It would have been a money pit for Apple

Re: What Apple’s quiet failure can teach you about your business

#28
post #10

Earlier quoted context omitted.

It's still inferior to Google Maps tho. It's not outright bad, but for directions/traffic Google Maps is still miles ahead (at least in random European countries).

Shouldn't it be kilometers ahead in random European countries?

Not in the UK, should the RNG be so disposed.

Re: What Apple’s quiet failure can teach you about your business

#29

This is what happens when you're a design company masquerading as a tech company. Do they design beautiful products? Abso-freaking-lutely! Can they develop complex software/systems? The evidence strongly suggests a resounding, no! They struggle enormously at providing solid cloud services, their websites suck (particularly their developer portals), they can't write a functional USB stack, macOS has more bugs than eve…

> They struggle enormously at providing solid cloud services, So does everyone else. > their websites suck (particularly their developer portals), I'm sure consumers care about developer portals. > they can't write a functional USB stack, Never had any problems with it. > macOS has more bugs than ever, How did you quantify this? > even iOS' stability seems to be going downhill. How did you quantify this? ... I'm not…

You can make that n=2.

Apple really pushed hard to get me to adopt their products, going so far as to give me free hardware to develop on, I never really saw the point. From an engineering point of view I'd rather develop on Linux, from a consumer point of view I like the hardware but the software just isn't there.

Re: What Apple’s quiet failure can teach you about your business

#30
post #25

This is what happens when you're a design company masquerading as a tech company. Do they design beautiful products? Abso-freaking-lutely! Can they develop complex software/systems? The evidence strongly suggests a resounding, no! They struggle enormously at providing solid cloud services, their websites suck (particularly their developer portals), they can't write a functional USB stack, macOS has more bugs than eve…

> Can they develop complex software/systems? The evidence strongly suggests a resounding, no! I love me a bit of schadenfreude about apple in my time, but come on - they took a unix base and turned it into a desktop that that naives can use pretty safely. No-one else has done that, not without dumbing it down into a simplified OS like a smartphone OS. They certainly do seem to be sliding given that their users are gr…

> they took a unix base and turned it into a desktop that that naives can use pretty safely. No-one else has done that, not without dumbing it down into a simplified OS like a smartphone OS.

Ubuntu works fine, before that there was SGI Irix which worked ok.

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