my first reaction is to not accept this and share anecdotes of my experiences, but maybe he's right. I don't run an IT dept. I've not done any cost benefit analysis. I just know my second hand thinkpad was cheap, works well and I won't trade it for a mac any time soon. Maybe if I was loaded I'd buy my folks and siblings macbooks, but I'm not, and I'm happy enough to fix the odd issue on their cheap windows laptops. o…
Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
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Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#82It's because most PCs people use are bottom of the barrel cheap. If you compare similarly priced PCs to Macs with similar business class builds (keyboards for laptops, etc) I highly suspect everything will balance out, at the very least be minimal.
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#83Earlier quoted context omitted.
You're speaking out of ignorance. There are applications like TeamViewer that are cross platform, if you don't want to use Apple's own Remote Desktop...
Windows' Remote Desktop feature is different from regular screen sharing. It's able to transmit data at a lower level than the actual pixels on screen, making it a lot faster.
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#84Earlier quoted context omitted.
There could be other biases too. For instance, if the Mac users at IBM were in largely technical roles (e.g. working on their MacOS integration service) vs large non-technical departments working on Windows machines (e.g. HR and accounting). It wouldn't be very surprising that technical departments had less help-desk complaints than non technical departments.
There are definitely other biases. Macs simply can't do as much as Windows can in a business setting. That's why companies like Disney and Google have to build their own systems management tools. I could not imagine running a financial services house, an insurance company or a warehouse without Windows. Even simple software like remote desktop does not exist on the Mac. Yes the Mac has screen sharing but it is nowher…
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#85my first reaction is to not accept this and share anecdotes of my experiences, but maybe he's right. I don't run an IT dept. I've not done any cost benefit analysis. I just know my second hand thinkpad was cheap, works well and I won't trade it for a mac any time soon. Maybe if I was loaded I'd buy my folks and siblings macbooks, but I'm not, and I'm happy enough to fix the odd issue on their cheap windows laptops. o…
Even though there have been some questionable redesign approaches and a slight (perceived) slump in QC in recent years, Thinkpads IMO are still THE best machinery out there to just get stuff DONE.
They are reliable, full Linux compatibility, easy to service and have the best non mechanical / Notebook keyboard out there.
Tbh the only thing I envy the Macs for are their brilliant screens. But we have red nipples on our keyboards, so yeah...
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#86I use a Mac at work, and we've started giving managers the discretion to choose a Mac for their employees. I've been using Macs since OSX, so fairly familiar with their flaws in a corporate environment. I have to laugh at anyone who thinks Windows would be comparable or cheaper in cost to a Mac. Everyday, I hear a continual litany of woe and despair from our helpdesk about drivers, and anti-virus, and AD issues etc a…
Sounds like human error to me. My two young children seem to handle Windows just fine without me having to constantly monitor their machines.
Edit: what? my anecdotal evidence isn't as good as everybody else?
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#87It's only anecdotal, ofcourse, but I used to own Windows machines and as a result so did all my relatives with me being the "tech guy" in the family. Not a week would pass without me fixing a relative's PC. Now, about 7 years later, everyone in my family including myself has switched to Macs and I can't even remember the last time I was called to fix a machine.
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#88I use a Mac at work, and we've started giving managers the discretion to choose a Mac for their employees. I've been using Macs since OSX, so fairly familiar with their flaws in a corporate environment. I have to laugh at anyone who thinks Windows would be comparable or cheaper in cost to a Mac. Everyday, I hear a continual litany of woe and despair from our helpdesk about drivers, and anti-virus, and AD issues etc a…
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#89- Part of the reasons macs are cheaper is that they're massively less instrumented than PCs. - Most orgs have not migrated to Win10 because they're totally convinced they need that instrumentation on windows. - But they don't need that instrumentation on OSX, so it calls the entire premise into question.
It's also the case that people negotiate cheap block sales of SKUs from "trusted" partners to help pre-bundle all that instrumentation. But as this data shows, it turns out that buying less customized devices with better overall specs is actually a cost savings and per-unit cost.
Finally, I'd argue that employee satisfaction is almost directly a result of not having a heavy-handed and almost entirely arbitrary series of mandates forced onto their computer.
I won't talk about my employers efforts, but I know OTHER people (friends in IT) who are experimenting with mass deploys of Win10 and Surface books with a "let's throw EVERYTHING out and pretend these are a new platform" approach, and they tell me that they see benefits. As the conversations are casual, I cannot go further.
It's sort of amazing what happens to overall cost if you accept the premise that the vast majority of IT tooling and monitoring is in fact bad, wrongheaded, and not fulfilling real security and auditing requirements.
Re: Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy
#90From buggy unsigned drivers, to crapware for security/etc, I stabilized my machine by uninstalling a bunch of things that should never have been in the standard image. If you compare the PC vs MAC images at the last couple companies I worked at, you will find that the PC's are far more heavily modified with crapware/bloatware than the macs were. Usually because having checkpoint/norton/whatever was an absolute requirement from a security perspective on the PC's but apparently the MAC's didn't even need disk encryption enabled much less virus scanners...