In 2011, Whittaker and colleagues published a research paper with the title “Am I Wasting My Time Organizing Email?”. The answer is: yes, you are. People who use the search function find their email more quickly than those who click through carefully constructed systems of folders. I used to organize email into folders meticulously, later using tags and rules. What a complete waste of time. These days I refuse to spe…
Yet we attempt to emulate it.
Some people are horrified or judged based on a user's refusal to use filters and folders, carefully organizing content, and having an empty inbox.