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T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

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Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#91
post #52

Earlier quoted context omitted.

I'll just leave this here: https://boingboing.net/2016/09/22/i-have-found-a-secret-tunn...

I hope this doesn't mean the end for Calyx.

It seems like it might be counter productive to widely publicize this. They might have law/contract on their side but Sprint certainly has much deeper pockets.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#92

Earlier quoted context omitted.

They now have On all plans, during congestion the top 3% of data users (>26GB/mo.) may notice reduced speeds until next bill cycle. Video typically streams on smartphone/tablet at DVD quality (480p). Tethering at Max 3G speeds. in the small print. I wish they would just not say "Unlimited" if there is going to be a disclaimer, but the current situation is at least fairly clear.

I wish they would just not say "Unlimited" if there is going to be a disclaimer, but the current situation is at least fairly clear. Marketing and sales is the root of all evil. I'll go out on a limb here and say that 'unlimited' in the case of data/telecom services should be a controlled and regulated word, much like 'organic' and 'natural' are in food.

"Natural" isn't a regulated word, as far as I know.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#93
Which was known to people a couple years ago. Also for at least the last couple years their plans have actually said something to the effect "unlimited data, only the first X GBs at full LTE/4G data speeds". So if you didn't know this then you were probably living under a rock.

Of course, given that my wife is the one who has to deal with the kids watching neflix on her phone, when you hit the limit, the result is frequently the same as just getting cut off if you have to wait 30 seconds to load google.com or much worse for sites with a lot of content.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#94
post #44
post #15

Earlier quoted context omitted.

This is rooted in the American culture: Americans are already used to things like this. For example here if you go to a restaurant, you will usually pay 30% more than the price that is displayed (tips + taxes).

But that's an example of the opposite. Americans (and really, everyone in modern societies) might be used to assumed, hidden costs. If we buy a thing for $10, we expect that to be a baseline, as we may pay tax or gratuity on top of that. If I go to the store and buy something for $9.99, my mental calculation is that it may actually cost $10.70 or so with tax. If I go to a restaurant and buy a $20 steak, my expectatio…

The point was that Americans are going through a false advertising fatigue. The tendency is to accept not getting what was advertised.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#95

What is the status on T-Mobile offering unlimited data usage from select sources (Binge On program)? I can stream as much (well, I guess up to 17Gb) data as I want so long as it's from their list of approved sources which allow throttling at 480 resolution. It feels absurd that this is how they operate, rather than just allowing unlimited data at say 3G speeds (rather than the throttled data rate which is at most 2G…

I'm really surprised this hasn't caused more of a Net Neutrality uproar, since it's essentially the worst case scenario. If you don't pay T-Mobile to be one of their approved partners, your service is punished by costing customers more money for the same amount of data.

> If you don't pay T-Mobile to be one of their approved partners [...]

Partners don't pay to be included in Binge On. Requirements to be included in Binge On: https://www.t-mobile.com/content/dam/tmo/en-g/pdf/BingeOn-Vi...

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#96
post #81

Earlier quoted context omitted.

I believe it already is regulated. You can't falsely advertise. The only reason that "natural" and "organic" are regulated terms is because they are nebulous. But "unlimited data" is not nebulous, it's clear cut. IANAL

There's obvious limits. 1 month multiplied by the maximum speed of the technology, the actual capacity of the network, the fact that they throttle heavy users, etc.

Then you don't use the word.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#97
post #61

Earlier quoted context omitted.

This is completely false. If you look at how businesses generally work, they're trying to get a certain amount of revenue in order to balance their budget and make a profit. Then they decide how to get it. Data caps are fantastic . Because it means when they're raising their prices, they're charging the users who most use it, rather than just raising the price for everyone. If you're being asked to pay for overage on…

No. Data caps (and bandwidth limits to some extent) are fundamentally broken. My water company doesn't shut off my water because I took too many long showers this month. My gas company doesn't shut the valve because I had a few extra loads of laundry to run through the dryer. My electric company doesn't kill the lights because I was working on my car and used the 220V in the garage a lot this month. Instead they inst…

I would agree with this as long as there was actual competition in all of the markets. But at this point we'd end up with the old monopoly AT&T/Bell style of billing -- I'm old enough to remember when a "long distance" call of a couple of minutes to a town literally 10 miles away would cost several dollars because it was in a different area code. We still have that situation in too many places.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#98

Earlier quoted context omitted.

There's obvious limits. 1 month multiplied by the maximum speed of the technology, the actual capacity of the network, the fact that they throttle heavy users, etc.

Then you don't use the word.

Which word do you use? "The Data Plan Limited By Maximum Speeds, Current Network Capacity, and Amount of Time in a Given Month" doesn't fit on the pamphlet. Do we really need to go full lawyer on everything? I think people understand that "Unlimited Data" doesn't mean infinite speed.

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#99

Earlier quoted context omitted.

"[...] 4G/LTE bandwidth on Sprint's network." Sprint claims an average of 3-6 Mbps[1] [1] https://shop2.sprint.com/en/stores/popups/4G_coverage_popup....

I wouldn't trust that page. I checked my apartment and it's shown solidly inside a 4G LTE coverage area. In reality, I'm lucky to get 2 bars of 3G, and I avoid talking on the phone because it'll drop the call.

Does your apartment have stucco? If so, then you're living inside a giant faraday cage and that explains everything. I live in an apartment with stucco. I need to go outside to get past one bar (and once outside, it's a full 5 bars.)

Re: T-Mobile will pay a $48M fine for throttling ‘unlimited data’ plans

#100
post #98

Earlier quoted context omitted.

Then you don't use the word.

Which word do you use? "The Data Plan Limited By Maximum Speeds, Current Network Capacity, and Amount of Time in a Given Month" doesn't fit on the pamphlet. Do we really need to go full lawyer on everything? I think people understand that "Unlimited Data" doesn't mean infinite speed.

Given the disclaimer I posted, you could advertise "25 GB of high speed"...

And if such a small number hurts them in the feels, they could make their network better so that they could say a bigger number.

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