Earlier quoted context omitted.
> When you call cust sup in Europe, the service is way worst. This varies dramatically within Europe. From personal experience, customer service is decent, polite and timely in the UK and Ireland, and generally awful in Germany. It's difficult to generalise across a continent with 700mil+ people (500+ mil in the EU), with enormous cultural variations and expectations of good service (much greater variations than in t…
There is a great variation in the United States. A country of 300 million people, where each state has a unique culture and identity. For some reason, "American" is often generalized to be a caricature that I, having lived in the Pacific Northwest my entire life, have never encountered.
For example: England, Wales, Scotland and Northern Ireland each have unique cultural differences; distinct identities. The same goes for counties within England, e.g. Cornwall or Devon versus, say, Yorkshire.