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Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

wsj.com

171–180 of 333 posts

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#171
The recall notice only seems to apply to people who bought the phone in America. If you change the "us" in the url of the official notice to something else, like "ca", you get a 404. http://www.samsung.com/us/note7recall/

Is this recall only available in the US? Is the rest of the world basically screwed, unless their own governments put some pressure on Samsung?

From the FAQ:

> 4. I participated in the U.S. Note7 Exchange Program. Is my replacement Galaxy Note7 affected?

> Yes. This applies to all Galaxy Note7 phones _in the U.S._ (emphasis mine)

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#172
post #170

I am the only one who thinks this is an extraordinary step? Does this mean that they've identified the problem and believe that it's beyond repair? Or do they think that the Note 7 name has been so tarnished now that they just want to kill it? It's especially surprising because most people who have the phone seem to love it, aside from, y'know, the risk of spontaneous combustion.

I do agree it seems like an extreme step. The scaled up production and manufacturing set up to make the phone must have cost a fortune. It doesn't make much value sense to discontinue just for the bad PR, so I'm thinking this may be a branding decision and Samsung will come out with another announcement in the near future with a similar phone with different branding.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#173
post #105

Earlier quoted context omitted.

Why do batteries need to be unique for each model? Some laptop lines (e.g. Lenovo) share removable batteries among models with similar power needs. Same used to be true of phones which had removable batteries from the same phone vendor.

Because everybody wants to be special. Size, weight, optimalization, screen edge corner angle, etc. It is a senseless, unsustainable development practice that creates much waste each year. Nobody seems to look at the future, everybody just wants to win in the here and now. 4 degrees later, we are all gone. The batteries remain, for a while. In 2135 CE, the last Samsung battery too will catch fire, starting an unstopp…

> Fuck the pandas, save ourselves.

Maybe fucking pandas is your thing, who am I to judge, but I really don't think doing so will save us.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#174
post #170

I am the only one who thinks this is an extraordinary step? Does this mean that they've identified the problem and believe that it's beyond repair? Or do they think that the Note 7 name has been so tarnished now that they just want to kill it? It's especially surprising because most people who have the phone seem to love it, aside from, y'know, the risk of spontaneous combustion.

Probably the second. After even replacement devices are having issues, the brand damage can not continue further. They'll come out in 3 months with a "Note 8" and a new chance...

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#175
post #170

I am the only one who thinks this is an extraordinary step? Does this mean that they've identified the problem and believe that it's beyond repair? Or do they think that the Note 7 name has been so tarnished now that they just want to kill it? It's especially surprising because most people who have the phone seem to love it, aside from, y'know, the risk of spontaneous combustion.

I think it's because of the brand damage. When you sell millions of phones, some tiny number will always have problems. Every single time that happens, the media will jump on it for yet-another-Samsung-Note-problem story.

At this point, they are probably mostly worried that the damage will spread to other Samsung properties. Some news stories are already trying to connect appliance failures.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#176

Earlier quoted context omitted.

Google the title of the article. Follow the link from Google and voila. A free version of the article.

This is what I came to say. Not sure why that works, but it does!

Google discourages websites from appearing in search but requiring registration to view. If the website detects that the user came from a Google search, they don't throw up the paywall.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#177
As a current Note 7 user, this is news bums me out. Not because the error rate of the manufactured phones may exceed safety requirements, but its the only device (tool) that has met my needs in a long time. Digital ink functionality is something I searched for since, those early Palm (PDA) days. The Surface Pro was a great answer to that as a laptop replacement. It never crossed my mind to get a Note until now.

I always shied away from the Samsung line of Android devices (except for the Galaxy Nexus), due to heavy handed re-skin of the UI. I have owned almost all of the Nexus phones, except for the Nexus 4. Each of the Google-blessed devices had compromises either battery, screen, camera (always), or MVP like design. The Google Pixel announcement pushed me over the edge to try a new product line. The Pixel looks just fine and is probably a good performer, but something about it feels very Gen 1. My wife has had the Note 7 since launch, and she claims its her favorite phone to date. Note 7 it was, TMobile had them in stock after the first recall.

To be honest, I have made a few changes to the Note 7 experience. After an hour or so of tweaking with the settings and installing a new launcher, I was holding a power-user Android device. It was just the right amount of stock Android and Samsung enhanced feature-set with strong hardware.

In the last week, the Note has quickly replaced the Surface Pro in more "mobile" scenarios. For example, client meetings, coffee chats, and jotting down notes in a quick huddles. I am an avid note taker, I love having the ability to archive all my notes to the cloud. OneNote does a great job of converting my notes to text, allows for searchability.

There is not a clear heir to the phablet throne. I have been keeping my eye on the Huawei Mate 9, Pixel XL, and a LG V20. They all have compromises and don't match the swiss-army knife approach of the Note 7. I love the idea of a master device with the ability for digital ink (S Pen) that also replaces media-consumption focused tablets (large sceen).

Hopefully current Note 7 users and future ones are vocal with Samsung to keep the Note series alive. It might raise awareness to other manufacturers to create similar devices. The majority of negative sentiment is coming from non-users (not to dismiss the real threat of injury). Which holds less water than positive encouragement from the users who planned to purchase or did purchase the Note. By positive encouragement, I mean asking for Samsung to fix the issue and we will be here waiting (hopefully its a fast turnaround).

I can't see myself parting with this tool. I am sure some of you here will understand when a device comes around that meets and exceeds all your niche needs, its pretty awesome! I would hate for it to disappear.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#178

Earlier quoted context omitted.

Because sometimes they break stories and have exclusive content and in depth info that others won't have immediately if ever. For example they were ahead of everyone with the Theranos news. I think the idea of putting links on HN is its better to know about it asap, rather than possibly using a slower or less comprehensive source.

That's a good point, and I applaud the Wall Street Journal for their journalistic efforts. I'm thinking we should get a WSJ subscription in our company. I'm not so sure if Hacker News should be an outlet for breaking news. The HN platform is not very well suited for real-time news in general. Myself, I use Hacker news for "daily important news" much less than breaking news.

I don't like getting into word definition argument but doesn't that information about Samsung fall under the daily important news rather than the breaking news ?

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#179

Earlier quoted context omitted.

Google the title of the article. Follow the link from Google and voila. A free version of the article.

This is what I came to say. Not sure why that works, but it does!

Because google will ban the page if the crawled content is not the same as the displayed content when you click their link.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#180
post #22

This is the second article i can't access in a short time. Please consider changing the url to the nytimes article or deleting the article on itselve. I don't think HN should contain links to paywalled sites like wsj.com

Click on 'web' link below the title above, this will take you to a google search for the story, which generally allows you to read the full story (for SEO purposes)

That is nowhere near obvious. Why not change the main link to the google search page instead?
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