11–20 of 333 posts
Nevertheless, their other phones have been good (and I'm assuming that apart from catching fire this one was as well, though catching fire is a pretty big downside).
Wouldn't want to be working in that division right now. I'm assuming they'll try to sprint asap to a follow-up or a replacement. The longer they wait, the more they lose to other vendors I am assuming. And the bad publicity must be causing quite a headache as well. Nevertheless, their other phones have been good (and I'm assuming that apart from catching fire this one was as well, though catching fire is a pretty big…
Wouldn't want to be working in that division right now. I'm assuming they'll try to sprint asap to a follow-up or a replacement. The longer they wait, the more they lose to other vendors I am assuming. And the bad publicity must be causing quite a headache as well. Nevertheless, their other phones have been good (and I'm assuming that apart from catching fire this one was as well, though catching fire is a pretty big…
They have spent a huge amount of money on marketing this phone. I wrote a week or so back it could be the end of Samsung and people told me I was an idiot - they make so many other things, their spread is so broad, they can just produce the next phone and move on.
This has done untold damage to their brand in the eyes of the average consumer and has wasted so much money, I think they are going to need to get smart, and quickly.
First, all those sales are now refunded. That is going to hurt cashflow and cause ripples across the entire business. Sure, it's not going to hurt some of their industrial projects but hampered cash flow is like having a respiratory disease: most people who get pneumonia don't die of the pneumonia, but organs shutting down because of the lack of oxygen they get as a result of the pneumonia.
Secondly, a lot of marketing dollars are now wasted, gone. They did a global campaign around the Olympics for this phone - it doesn't get much bigger. Just be glad that they didn't launch this in early February otherwise they would have taken every Super Bowl slot available. Those who do remember their advertising around this spend will remember it as them talking about a phone that scared airlines into thinking it might take down an aircraft.
Finally, many consumers won't buy Samsung phones again as a minimum when they're first released, maybe never as a worst case scenario. This has done long-term damage, we can't deny it.
I know a lot of people are fans of Samsung, and it's true they are a great company, but objectively this has got to be damaging to them.
Now the question is, will they just re-release the same thing as the "Galaxy Note 8"?
For folks who can't get past the WSJ paywall: http://www.nytimes.com/2016/10/12/business/international/sam... > SEOUL — Samsung Electronics is terminating production of its troubled Galaxy Note 7 smartphone, according to a person familiar with the decision, in a major and embarrassing about-face for the South Korean electronics giant. > In a statement filed with the country’s stock exchange late Tuesday, Samsung said…
FYI: HN has a recent feature where there's a link labeled "web" under the article link, which brings you to a web search. Clicking the first result will bypass the paywall.
Thanks.
I don't think HN should contain links to paywalled sites like wsj.com
Damn. That's one major failure. Now I really want a postmortem on the real cause of these fires.
For folks who can't get past the WSJ paywall: http://www.nytimes.com/2016/10/12/business/international/sam... > SEOUL — Samsung Electronics is terminating production of its troubled Galaxy Note 7 smartphone, according to a person familiar with the decision, in a major and embarrassing about-face for the South Korean electronics giant. > In a statement filed with the country’s stock exchange late Tuesday, Samsung said…
FYI: HN has a recent feature where there's a link labeled "web" under the article link, which brings you to a web search. Clicking the first result will bypass the paywall.
Earlier quoted context omitted.
FYI: HN has a recent feature where there's a link labeled "web" under the article link, which brings you to a web search. Clicking the first result will bypass the paywall.
Sorry, where is that? Cannot see at all and the link in the title sends me to the paywall. Thanks.