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Apple Responds to Dash Controversy

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Re: Apple Responds to Dash Controversy

#132
post #124

Earlier quoted context omitted.

Completely, 100% agree with galacticpony. This whole story sounds suspect and I'm falling square on Apple's side here. Kapeli set up a relative with a developer account AND that relative was involved in fraudulent activity that benefits Kapeli and/or damages his competitors? Either Kapeli is lying and did set up his relative to help him out with fraudulent reviews, or he was so negligible so as to risk damage to his…

This may be hard to relate to from a First World context, but Kapeli lives in Romania where only 27% of the population owns bank accounts yet alone credit cards.[1] In many parts of the world, financial products are shared by families, even extended families. This does not completely absolve Kapeli, but the bigger problem here is that Kapeli is (was) a top developer on Apple's platform and had oodles of credibility.…

No excuse, sorry, especially since it's not at all clear that he's not lying. I'm not saying he is but it can't be ruled out. Even giving him the benefit of the doubt, if it's true that he did innocently help out a relative and had absolutely no idea what that person was up to, then why not show some contrition and just get the problem resolved?

If I bring my cousin with me to a party at a friend's house and he trashes the place and gets into fights, you can sure bet I'm going to be apologizing like heck to the host, cleaning the place up, and trying to make things right. Would all people do that? Maybe not ... but don't go complaining that the host never invited you back if you didn't.

Re: Apple Responds to Dash Controversy

#133

So, now we have a "He Said; She Said" situation. Who do we trust? Apple? They've made mistakes before, and need to protect their integrity. The Dash developer? It's in his best interests to paint himself in the best light. What's worse, by coming out, the Dash developer has forced Apple into a defensive position, ensuring that Dash will never appear on iOS again. Dash has now lost revenue and exposure opportunities,…

And hence comes the recordings.

Dash developer caught up in an errant fraud check? Eh, it happens. At least this is Apple; were it Google, the developer would be right proper fucked (then again, his post made it to HN, so he might have gotten some special attention).

However, making that resolution conditional on the developer making Apple look good in a blog post? That feels pretty scummy here again to me.

The error seems innocent enough to me (though the party line of "we can't tell you why you were shut down" is the worst way to interact with your developers), but the conditional resolution is not making Apple look good.

Re: Apple Responds to Dash Controversy

#134
post #13

So there's an incentive to write fraudulent, positive reviews for your competitors apps. Noted.

No, you have to have an account that your competitor opened with their own credit card and gave to you, and then you publish an app for that account and buy fraudulent reviews for it. The account that the fraud happened on, and all the other accounts that appear 'linked' will be closed. The issue was with the account he gave to his relative, which Apple probably assumed was his account because it used the same credit…

"No, you have to have an account that your competitor opened with their own credit card and gave to you, and then you publish an app for that account and buy fraudulent reviews for it."

implying that this is the only way Apple would consider fraudulent positive reviews to be developer's fault? Unlikely.

Re: Apple Responds to Dash Controversy

#135
What I dont understand is that if Apple are so vigilant in removing false reviews, and if they're so sensitive to fraudulent reviews (as I wish they would be), why is it that seemingly everywhere I look it is full of them.

Take this app for example: https://itunes.apple.com/us/app/disk-drill-media-recovery/id...

(click on "All versions"). You'll see there's HUNDREDS of fake reviews, all giving it 5 stars, and in all cases it is the only review that account has ever made.

Re: Apple Responds to Dash Controversy

#136
post #124

Earlier quoted context omitted.

Completely, 100% agree with galacticpony. This whole story sounds suspect and I'm falling square on Apple's side here. Kapeli set up a relative with a developer account AND that relative was involved in fraudulent activity that benefits Kapeli and/or damages his competitors? Either Kapeli is lying and did set up his relative to help him out with fraudulent reviews, or he was so negligible so as to risk damage to his…

This may be hard to relate to from a First World context, but Kapeli lives in Romania where only 27% of the population owns bank accounts yet alone credit cards.[1] In many parts of the world, financial products are shared by families, even extended families. This does not completely absolve Kapeli, but the bigger problem here is that Kapeli is (was) a top developer on Apple's platform and had oodles of credibility.…

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Re: Apple Responds to Dash Controversy

#137
post #126

Earlier quoted context omitted.

I believe it is in California without their permission, not 100% sure.

I'd be willing to bet that Apple's call start with a statement that they are recording the call, that means you can record the call to because they know it's being recorded.

When a call starts with "this call may be recorded for quality assurance", I always say "thank you" to express my gratitude for them granting me explicit permission to record it.

Re: Apple Responds to Dash Controversy

#140
post #132

Earlier quoted context omitted.

This may be hard to relate to from a First World context, but Kapeli lives in Romania where only 27% of the population owns bank accounts yet alone credit cards.[1] In many parts of the world, financial products are shared by families, even extended families. This does not completely absolve Kapeli, but the bigger problem here is that Kapeli is (was) a top developer on Apple's platform and had oodles of credibility.…

No excuse, sorry, especially since it's not at all clear that he's not lying. I'm not saying he is but it can't be ruled out. Even giving him the benefit of the doubt, if it's true that he did innocently help out a relative and had absolutely no idea what that person was up to, then why not show some contrition and just get the problem resolved? If I bring my cousin with me to a party at a friend's house and he trash…

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