Live data from Hacker News

Workplace by Facebook opens to sell enterprise social networking to the masses

techcrunch.com

71–80 of 264 posts

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#71
post #66
post #31

The lack of slack/irc style large chatrooms is what killed fb@work adoption at my work. If fb wants to compete I think they will need to add that.

This is what I see groups for. Chat for small groups, Facebook groups for larger groups and long-form posts that require more in-depth discussion. This is what we do internally at Facebook and it works pretty well.

We didn't find the response time good enough compared to chat rooms and notifications were vague. Group chats being limited to 50 people was limiting for many use cases and there was no discoverability for people find chat groups since they were all private. Inviting people into group chats didn't work as well and I think there was a group chat history problem with new joiners. I'm also not quite sure if general file attachments worked.

Basically we wanted the single threaded chatroom with people mentions, we didn't want web forums which is what groups are.

If FB@Work really wants to compete, they will eventually have to make the slack/irc style rooms app. I also think you guys use IRC right?

Other people who say lack of single threaded chat rooms is a feature, not a bug smell like apple saying you don't need X until they release it themselves. You of course can 'make do' with whatever communication medium you have, but for us we found the chatroom useful. Nobody ever used FB@work, while natural adoption for slack in the corporation was very fast.

TBH I think google is probably slacks biggest possible competitor. Google makes a pretty good set of business apps with gmail, calendar, contacts, docs, slides, spreadsheets, google drive, small group chats & video. A lot of big corps already use them. They just need to add corporate slack-style chatrooms and forums (not email lists/ groups) and they will probably take a chunk out of slack & co quickly.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#72
post #20

So Facebook wants into the space occupied by Slack, SFDC/Chatter and others? Does it potentially interoperate with your company's ecosystem (suppliers, customers, partners)?

As someone who has used Chatter since 2011, it is a half baked product at best. My daily digests are mostly junk, it has no way to filter out, Uploading images looks like you went back to '99. Try uploading multiple images to one comment. Try replying to comments to create a thread... Want to view that image someone just added, no mouse over to zoom, you must click and leave the entire page to view. The feed if expanded takes up massive real estate on the screen to the point the rest of the page is unusable. I could go on, while their Lightning is a better take on it, it will take YEARS to move the bigger companies over to the LEX as they all have custom pages and solutions developed using the old styles, plus LEX is not fully baked yet, still some features missing.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#73

I don't get the negativity. This is kinda awesome! News feeds will be good to monitor what's going on across many groups / teams, groups can help your team post and communicate across various topics (same with messaging). Honestly the live video streams on demand is kinda huge; this isn't always something easy for companies to do especially large companies but Facebook can pull this off and make it look great for tho…

I try very hard to separate my work life and personal life. This would make me do one of two things:

- Stop using facebook for personal purposes and treat it like a more featureful LinkedIn

- Quit my job and find another which doesn't require me to give work information to a company which has a trove of my personal information

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#75
post #6

No thanks. Slack is distracting enough as is. Why would I want the rest of my social circle affecting my productivity?

> Slack is distracting enough as is.

cmd-q, alt-f4, whatever you use.

Feel free to shut down all IM when you need to focus on something.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#77
post #76

What has changed about that market that makes this more appealing to businesses than Yammer? OR what about the product makes it more compelling than Yammer?

Particularly, Facebook's history of unethial actions regarding private data. It should almost be criminal for IT shop to put confidential info on a Facebook service.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#78

I dread one day having to limit job searches to places that don't make me use my private social networking account to do business.

The Workplace account exists completely separately of your private Facebook account. Can you point to specific evidence that suggests they're the same/linked or do you just "feel" like they would be?

Understanding software systems, there are any evidences that says it's separated? They use data from instagram and whatsapp, which they still call different companies. What would make us believe they aren't going to exploit it the same way they already do?

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#79

(Throwaway because this includes inside baseball theory and it's not appropriate to comment as my usual self) The technical document https://developers.facebook.com/docs/workplace/account-manag... includes an example to create a new user via an authenticated POST request. Previously facebook had a party line that each human had at most one facebook account (which was in contrast to its competitors where some humans h…

A social medium with multiple accounts for the same user? Haven't we already seen that go badly? https://plus.google.com/110981030061712822816/posts/bwJ7kAEL...

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#80
As others have said, this feels very similar to Yammer. Microsoft has made a strong pivot to enterprise software over the past couple of years, whereas this feels like Facebook's first foray.

Although I don't doubt Facebook's agility, I give other enterprise software companies the advantage sheerly due to their head start.

Post reply on HN