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Workplace by Facebook opens to sell enterprise social networking to the masses

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Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#32
post #30

Considering the backlash against Slack [0], it’ll be interesting to see if Messenger’s model of more “atomic” conversations will create less interruptions. Slack (much like IRC) really contributes to an expectation of continuous conversation throughout the day/night (although not all people deal with it that way). In comparison, Messenger (and other chat apps like WhatsApp, iMessage, etc.) seem to be more designed to…

I guess I do not really understand the backlash at Slack. I think it is more of highlighting broken company cultures. If someone expects an immediate response for any communication does it matter if it is Slack, the phone, your office, your email (plus follow up email and/or phone call)? For me Slack has cut down immensely on people randomly showing up in my office. Just forcing someone to write something down, and t…

I agree; Slack includes features to disable notifications outside of working hours. An @here message will trigger a pop up with "sure you want to wake up the people outside of your time zone?" I have been fortunate enough to not be compelled to answer messages outside of working hours, even with 10-hour variance between time zones in a remote team.

Can anyone describe a situation where the introduction of Slack changed their company's culture to an "always on" mode?

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#33
Interesting, there is definitely a market for this. Some of our customers at getstream.io use the API to build their own Facebook style apps for within their organizations. Building your own in-house social networks is of course quite a bit of work. Facebook should be much easier to get up and running.

The pricing seems really low for small firms and extremely expensive for larger ones. That sounds like a challenging position for the sales team working on this project.

I wonder if this comes with the full range of personalization algorithms for the feed.

Also wonder how they will handle the extensive customization that most enterprise customers will request.

It's a solid idea though, pretty similar to what Slack is trying to achieve.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#34
post #12

So now employers are being told to have their employees put business data (potentially even sensitive or secret) on US servers that are "owned" by the US government (see PRISM, etc.), while everybody today knows that NSA surveillance data is being used to gain economic advantages for the country. How stupid do you think the rest of the world is?

> everybody today knows that NSA surveillance data is being used to gain economic advantages for the country.

I didn't know that, can you give some examples of this?

I heard about the US government making a WTO claim over bribery by Airbus in Saudi Arabia ostensibly discovered by electronic surveillance (not PRISM-related), but this is in the gray area.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#35
post #30

Considering the backlash against Slack [0], it’ll be interesting to see if Messenger’s model of more “atomic” conversations will create less interruptions. Slack (much like IRC) really contributes to an expectation of continuous conversation throughout the day/night (although not all people deal with it that way). In comparison, Messenger (and other chat apps like WhatsApp, iMessage, etc.) seem to be more designed to…

I guess I do not really understand the backlash at Slack. I think it is more of highlighting broken company cultures. If someone expects an immediate response for any communication does it matter if it is Slack, the phone, your office, your email (plus follow up email and/or phone call)? For me Slack has cut down immensely on people randomly showing up in my office. Just forcing someone to write something down, and t…

Agreed! Tools almost always reflect the flaws of their users — but it’s not to say that the flaws of the tool proper can’t harm a user too. In Slack’s case, I think their notification settings (and the defaults in particular) encourage an always-on culture that can be hard for some corporate cultures to resist.

Regarding public communications — I think that only aggravates the noise/always-on issue, but if that’s your think, you can of course do that on email. See examples from Stripe [0] and Buffer [1]. (Not sure if/how that scales though! Was there a follow-up from these companies?)

[0]: https://stripe.com/blog/email-transparency

[1]: http://joel.is/how-we-handle-team-emails-at-our-startup-defa...

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#37
post #4

I dread one day having to limit job searches to places that don't make me use my private social networking account to do business.

"Workplace" accounts are completely separate, with the exception of an optional link to your personal account to make it easier to log in. To my knowledge, no other data is shared. Your employer owns the data, not Facebook. See https://workplace.fb.com/trust/ .

> no other data is shared

Maybe not now. But they have it. And correlating it would be trivial.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#38
post #30

Earlier quoted context omitted.

I guess I do not really understand the backlash at Slack. I think it is more of highlighting broken company cultures. If someone expects an immediate response for any communication does it matter if it is Slack, the phone, your office, your email (plus follow up email and/or phone call)? For me Slack has cut down immensely on people randomly showing up in my office. Just forcing someone to write something down, and t…

Agreed! Tools almost always reflect the flaws of their users — but it’s not to say that the flaws of the tool proper can’t harm a user too. In Slack’s case, I think their notification settings (and the defaults in particular) encourage an always-on culture that can be hard for some corporate cultures to resist. Regarding public communications — I think that only aggravates the noise/always-on issue, but if that’s you…

I agree, the defaults in Slack are too chatty. I think the web interface also does not differentiate as well between messages directed at you and message in a channel you're a part of.

My public communications preference I have based on Buffer and Stripe. It's not that everyone has to respond, but that I think that the more information everyone has the quicker they can respond to problems in the right manner.

Re: Workplace by Facebook opens to sell enterprise social networking to the masses

#40

I don't get the negativity. This is kinda awesome! News feeds will be good to monitor what's going on across many groups / teams, groups can help your team post and communicate across various topics (same with messaging). Honestly the live video streams on demand is kinda huge; this isn't always something easy for companies to do especially large companies but Facebook can pull this off and make it look great for tho…

The last place I want to have work related conversations stored is FB servers.
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