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Amazon flipped a default and made me thousands of dollars

expatsoftware.com

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Re: Amazon flipped a default and made me thousands of dollars

#51

Post by jasonkester »

nicky0 wrote: post #50
eganist wrote: post #28

Tangent: > I’d much prefer to keep those minutes for things like blowing off work for the day to go rock climbing because it’s sunny and I can do that because I run my own company. The less time I have to spend dealing with these customers, the better. This doesn't really instill confidence in the level of post-purchase support I'd get if I were to buy in. I can easily empathize with the mentality and can even apprec…

I was a user of S3Stat once. I emailed in about a problem about 4 years ago. Still no reply. I'm not upset at all as it was dirt cheap. But support is not a priority.

Ah, bummer. Sorry to miss a mail, since I do make a point of at least answering them. If you remember what the issue was, and still want to use the service, send me a mail.

I'll try to get back to you within a few months this time.

Re: Amazon flipped a default and made me thousands of dollars

#54

Post by erikb »

NeutronBoy wrote: post #2

EDIT: Well that will teach me to read more closely! Continue below if you want to see me make an idiot of myself. Turns out I missed the point So as I type this the votes are charging up the ranks (about 10 votes since I started typing this comment), so let me start off: I can't possibly see how this is Amazon's fault. You're arguing that you offer a service for free (for a little while anyway), and that more people…

It's not your fault though. The way the article is written it sounds(!) like exactly what you are saying.

Re: Amazon flipped a default and made me thousands of dollars

#55

Post by markwillis82 »

jsingleton wrote: post #17
markwillis82 wrote: post #8

As a recently new customer to AWS. This service sounds really useful. Quite possibly one of the best pricing pages[1] I've seen in a while too. [1] https://www.s3stat.com/Pricing.aspx

AWS pricing is crazy complicated. I gave a presentation on this a few years ago ( https://speakerdeck.com/jpsingleton/aws-pricing ). It may be a bit out of date by now but I could update it and write it up as a blog post if people are interested?

I spent many hours with the cost calculator going through with our support company trying to find a _rough_ estimate of what our bills would be compared to Rackspace.

It's not easy initially but things like http://www.ec2instances.info/ definitely help.

Re: Amazon flipped a default and made me thousands of dollars

#56

Post by _ea1k »

eganist wrote: post #28

Tangent: > I’d much prefer to keep those minutes for things like blowing off work for the day to go rock climbing because it’s sunny and I can do that because I run my own company. The less time I have to spend dealing with these customers, the better. This doesn't really instill confidence in the level of post-purchase support I'd get if I were to buy in. I can easily empathize with the mentality and can even apprec…

Well, in context he was talking about replacing something that he did for his customers in a time consuming way with something that was even easier for his customers.

I like support like that. :)

Re: Amazon flipped a default and made me thousands of dollars

#57

Post by leoalves »

Hey Jason congrats on your product. Really liked your writing style. Very funny and informative. Nice job.

Do you worry about amazon releasing something to analyse the logs and killing your business? They just released Amazon QuickSight in beta and I think you will probably be able to import logs from their services. Of course the user will have to create the reports themselves but I guess your audience is tech savvy.

Re: Amazon flipped a default and made me thousands of dollars

#58

Post by whizzkid »

Here are my 2 cents about the pricing page you have @jasonkester

"Cheap Bastard Plan" is both little too much slang, and unpleasant to look at if you are in a demo to show this service to upper management.

I am not saying that you should have a boring, enterprisey pricing page with formal words, in fact I really like what you did there with free plan. Just saying that you can rephrase it with little more easy-going words. :)

Great product, congrats!

Re: Amazon flipped a default and made me thousands of dollars

#59

Post by oldmanjay »

whizzkid wrote: post #58

Here are my 2 cents about the pricing page you have @jasonkester "Cheap Bastard Plan" is both little too much slang, and unpleasant to look at if you are in a demo to show this service to upper management. I am not saying that you should have a boring, enterprisey pricing page with formal words, in fact I really like what you did there with free plan. Just saying that you can rephrase it with little more easy-going w…

I would like to encourage you to rename it the "Cheap Fucking Bastard Plan" because discomfort amongst the corporate set is good for America.

Re: Amazon flipped a default and made me thousands of dollars

#60

Post by jrs235 »

whizzkid wrote: post #58

Here are my 2 cents about the pricing page you have @jasonkester "Cheap Bastard Plan" is both little too much slang, and unpleasant to look at if you are in a demo to show this service to upper management. I am not saying that you should have a boring, enterprisey pricing page with formal words, in fact I really like what you did there with free plan. Just saying that you can rephrase it with little more easy-going w…

Touche. Perhaps "Cheap Side Project Plan" would work. Most upper managers wouldn't want their project(s) to be considered mere side projects...
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