91–100 of 177 posts
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It would be interesting to return notebook after 1 year, because you disagree with Windows EULA.
I can't recall - do you have to agree to the Windows EULA before or after the automatic update?
HP can't make amends. They simply need to be sued for anti-competitive practices and violations of the Magnusson-Moss anti-tying provisions.
So now the consumer is in this position where if they could get the printer to use 3rd party ink, and the printer dies, the printer company can't void the warranty due to 3rd party ink; but because of DRM and DMCA chances are the user can't legally compel the printer to use 3rd party ink anyway.
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Now now, let's not get into poor arguments and logical fallacies. First off, read the rest of my comment, there is more to it. Second, you pose an interesting question. I am assuming this isn't what you did, but let's pretend for a moment that it really is what you did. Let's also assume that HP printers let you use your cheaper ink. Again, you start printing things with your cheaper ink and suddenly your papers are…
>> How much would it change your perception if you found out that a good portion of the refill ink market is also supplied by HP? It makes my perspective that HP thinks its customers very stupid even stronger... since your comment implies that they charge dramatically more for their on-brand inks than for off-brand inks without adding any extra value. Apparently you think that HP sells ink at roughly the same price a…
They actually charge exactly the same for all of their ink per ounce (with the variable being the type of ink not the method of distribution), and frankly it is quite a lot more than even what was pointed out in the npr reference you show. A number of their inks make more per ounce than just about anything you can imagine. The reason the off-brand ink refilling cost is less than a new cartridge from a display has to do with packaging and distribution. HP has not figured out any magical way to get away from market forces. When they sell the authorized refill supplies, it is just ink, syringes, and instructions. No cartridge, no packaging, no marketing, no shipping.
Also, I don't believe I made myself clear enough. HP isn't trying to protect consumers. They are attempting to protect themselves from consumers. Remember I said "The cost of the customer service to deal with that alone is so massive for HP it makes one of the main budget line items at all of the board meetings." This isn't some argument to try to protect consumers. HP is out for their bottom line, plain and simple. That is not surprising to me.
Your car argument is interesting. The car maintenance industry is absolutely giant. I don't know about your car, but if I pick the wrong oil, the wrong filter, the wrong fluids in general, or the wrong part, my car stops working. And if I pick the wrong thing in a number of categories my warranty also stops working and if I take it back to the manufacturer, they don't fix it. I can use state of the art ratings systems, that is true, to decide if my purchase will, on the whole, be a good one. That is true.
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Epson did it: http://www.epson.com/ecotank I didn't bought it because it was too big to fit on my desk and I don't know if I will buy an other Epson because they drivers are bad on my Debian. I should try to upgrade them. HP is pretty terrible but the Linux drivers are impressive.
I have had great luck with Brother drivers on all the linux machines I've ever tried to use them with, so I would consider that a good option as well.
Printer cartridges are emblematic of the (sadly widespread) tendency for companies to build things that are obviously wasteful, and clear alternatives should be available. Every time you have to “throw away” something that looks 70% reusable (or in the case of printer ink, not even fully empty), it’s aggravating. We really need to push all companies to build reuse deeply into their products so that none of them feels…
I assume they refurbish and refill them and then sell them again.
Full disclosure, I am a former HP Engineer who worked with HP Labs, mostly in the Computer Vision area, and 100% productizing their labs research into viable profit streams. Your milage on my comments may vary. I am not going to attempt to justify what HP does but it will probably sound as though I am (try to remember myself and my entire team were laid off as unprofitable because we were 5% off on our $1 Billion rev…
> But hell, you want to be able to print that photo on any old glossy paper you bought from someone, using a knock off cartridge, with any ink they shove into it. And it better come out looking like an Ansel Adams original, or damn it, HP screwed you as a consumer again! This is largely because other printers exist that can make acceptable prints on any glossy paper, using a knock-off or modded cartridge, with any in…
By the way, one interesting anecdote, guess where Shutterfly gets its ink? And Walmart, Costco, Sam's Club, Walgreens, CVS, Snapfish, Peekaboo... I could go on and on. Also interesting, they often don't use HP hardware for printing, just HP ink.
Printer cartridges are emblematic of the (sadly widespread) tendency for companies to build things that are obviously wasteful, and clear alternatives should be available. Every time you have to “throw away” something that looks 70% reusable (or in the case of printer ink, not even fully empty), it’s aggravating. We really need to push all companies to build reuse deeply into their products so that none of them feels…
I've spent the last 16 years at HP in inkjet printhead manufacturing and R&D. Roughly speaking, we've come up with two models: - disposable cartridges with printheads (what most people have at home), here we have to recoup the cost of the disposed silicon printhead and the low initial price of the printer - permanent printheads (what you're asking for) and disposable ink "tanks" of various capacities, here the challe…
I don't need high throughput, heavy duty, as I don't print that much any more, so buying from the business range isn't usually sensible.
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The issue is why do people in UK/USA put up with this Orwellian customer control business model? In Asia if a company were to do these things the business would be burnt to the ground, and/or family selling the inferior by design products. ... This is silly, the printer biz has always been 'give away the camera, and take the first born when they need film' You go abroad ASIA and every printer ink or cartridge, as a b…
Someone I know recently bought an HP DeskJet GT 5820, which has a "bladder" built into it. The package included 4 full bottles of ink, ~60cc for each color. That's enough ink to print thousands of pages, and I don't think the printer even has any way to detect whether it's been refilled with genuine HP ink. You just open the top and squeeze ink into one of the four color-coded tanks. The whole package, including more…
Which shows that in Asia they feel the need to compete, where here in the UK they're trying to sell us ink subscription plans, where we pay them a set amount per month to use our own printers, with the printer reporting how much we use, and they send new ink when necessary.
Why compete when you can spy?
Earlier quoted context omitted.
> But hell, you want to be able to print that photo on any old glossy paper you bought from someone, using a knock off cartridge, with any ink they shove into it. And it better come out looking like an Ansel Adams original, or damn it, HP screwed you as a consumer again! This is largely because other printers exist that can make acceptable prints on any glossy paper, using a knock-off or modded cartridge, with any in…
I actually agree all the way around. Printing off of an ink jet printer is a horrible way to print photos and a lot of other things honestly. Laser is both technical better and superior in quality and price. By the way, one interesting anecdote, guess where Shutterfly gets its ink? And Walmart, Costco, Sam's Club, Walgreens, CVS, Snapfish, Peekaboo... I could go on and on. Also interesting, they often don't use HP ha…
Printer cartridges are emblematic of the (sadly widespread) tendency for companies to build things that are obviously wasteful, and clear alternatives should be available. Every time you have to “throw away” something that looks 70% reusable (or in the case of printer ink, not even fully empty), it’s aggravating. We really need to push all companies to build reuse deeply into their products so that none of them feels…
I've spent the last 16 years at HP in inkjet printhead manufacturing and R&D. Roughly speaking, we've come up with two models: - disposable cartridges with printheads (what most people have at home), here we have to recoup the cost of the disposed silicon printhead and the low initial price of the printer - permanent printheads (what you're asking for) and disposable ink "tanks" of various capacities, here the challe…
That said, I switched to a laser printer from Samsung for any printing that I still do. I had a HP photosmart printer for photo prints, but at the volume of a photo a year, it is cheaper to have the photo printed at walgreens, CVS or any other printing place than it is to buy new ink cartridges, even remanufactured ones.