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In Brooklyn, Uber is now bigger than taxis

toddwschneider.com

71–80 of 147 posts

Re: In Brooklyn, Uber is now bigger than taxis

#71

Uber really doesn't have that great of a value proposition in NYC IMHO. While Uber provides a huge value add in most markets via markedly lower rates and the convenience of not finding a taxi, this is not the case in NYC. Drivers still need to be licensed by the taxi commission so rides end up being more or less the same cost all in with the 20% tip as a normal yellow cab. More importantly, a cab is often the worst w…

"Uber really doesn't have that great of a value proposition in NYC IMHO."

Uber offers $5 shared rides anywhere in Manhattan during communing hours.

Re: In Brooklyn, Uber is now bigger than taxis

#72

Earlier quoted context omitted.

>>> Recommended pickup locations -> No longer door to door? Assigning next rides before the previous one has completed -> No longer "feeling like a baller" while your driver is fielding calls from other customers with you still in the car Above is applicable only if you use UberPool. It's a great way to save money.

Nope. I've had one of the above (or both) happen for all 5 of my most recent Manhattan UberX rides. To be clear, I'm not talking about someone joining your UberPool ride. I'm cool with that, I chose Pool after all. I'm talking about how now, Uber will assign your current driver to his next rider before your ride has ended. As in, he will drop you off and he will already have been assigned the next rider to pick up. I…

I had something similar happen with my last UberX ride. The app said the driver was a couple of hundred meters away on the map, so I rushed outside. Then, I watched him drive circles on the map around my location for 10 minutes. I thought he couldn't find the entrance. When I'd see him on the map going around the block to the opposite side of my building, I'd walk to the other entrance hoping to meet him. Then, he'd drive past on the map, and I'd return to the other entrance. When he finally arrived, I asked if he had trouble finding the location, but he said the last person he dropped off was lost, that's why it took so long. So, it's clear he had another passenger when Uber matched us up, and Uber showed his location on the map when he was still driving the other passenger. That caused a 10 minute delay on my end.

Then, when I was approaching my destination, some other people on the sidewalk were looking at their phone, and signaled to the driver. The driver pulled over next to them, I got out, the other people looked slightly confused someone was getting out of their Uber, and they got in.

Re: In Brooklyn, Uber is now bigger than taxis

#73

Uber really doesn't have that great of a value proposition in NYC IMHO. While Uber provides a huge value add in most markets via markedly lower rates and the convenience of not finding a taxi, this is not the case in NYC. Drivers still need to be licensed by the taxi commission so rides end up being more or less the same cost all in with the 20% tip as a normal yellow cab. More importantly, a cab is often the worst w…

"Uber really doesn't have that great of a value proposition in NYC IMHO." Uber offers $5 shared rides anywhere in Manhattan during communing hours.

Which is called predatory pricing. (Courtesy of your pension fund.)

There is no way that Uber is not losing money on $5 rides.

Re: In Brooklyn, Uber is now bigger than taxis

#74
Brooklynite here. In theory, I want to be behind taxi drivers. They're a local business owners with ties in the community, and I would rather support them than a Silicon Valley startup with a questionable stance on privacy and poor treatment of their workers.

In reality though, taxis need to fix a few issues:

1. I don't need to be able to hail a cab anywhere--I can't really hail Ubers, either. But if I call a cab, I'd like to have them show up within, say, 15 minutes. The reality is that the explicit promise given by dispatchers is usually an hour, and after an hour, the taxi often doesn't show up. And if I am in an inconvenient area, the time I most need to call a cab, that increases the chances of lateness or no-shows. This could be fixed by fining taxis for lateness or no-shows.

2. Auto-playing ads in taxis. The last thing I want after a long day is a screen yelling at me about some TV show I would rather have a root canal than watch. Unfortunately, it seems more likely that Uber will add ads than that taxis will get rid of them, and I don't see a way to prevent this. Advertising ruins everything.

3. Taxis that will actually take you somewhere inconvenient without a fight. When I lived in Flatbush, most cab rides started off with me having to threaten to call 311 to get them to take me home.

4. Racism. As a white person in a black neighborhood, I've watched black people try to flag cabs and almost universally the cabs just drive past empty. I've gotten in the habit of flagging cabs for black people, and even after the cab stops, sometimes when they realize that it's a black person getting in the cab instead of me, they drive off.

Re: In Brooklyn, Uber is now bigger than taxis

#75
I'd love to see a similiar study for Chicago. The cabs here are, at best, customer hostile and at worst dangerous. My wife is sexually harassed by drivers or is on the receiving end of political talk. Complaint calls go ignored and every cab request is a like playing psycho whack-a-mole. One time I had to walk out of my home with a weapon to make sure my wife was able to get out of her cab safely as the driver kept pressuring her to get out a block away and to be 'helped out.' Oh, the CPD couldn't care less about these kinds of things.

Worse, there's a $1 'gas surcharge' for every single ride that was voted in a few years back when gas prices got high. So, a 8 block ride in a Prius means I have to pay an extra $1 in gas? Its incredible how corrupt the entire system is, especially considering how the meters here run on both time and distance and a tip is expected. What should be a $5 ride via a sharing service like uber, turns out to be $10+ with tip and charges. That's on top of inconveniences like loud auto-playing ads in the back of the taxi and constantly being pressured to pay cash or with the driver's swipe account on their personal cell phone (not sure if this is easily read by card reader apps, but shortly after I do this I often have fraud warnings).

Thus far our uber rides have been pretty low stress and problem-free. Its mostly younger people from the suburbs looking to make some extra cash. I think driver screening and taking complaints seriously is something uber can do to differentiate itself. I'd say a good 25% of cab drivers in the city have serious mental health issues, if not are wanna-be criminals, and should not be allowed behind the wheel. I think the narrative of safety is often ignored with the cab vs uber debate, but its important to many.

Re: In Brooklyn, Uber is now bigger than taxis

#76
post #38

Earlier quoted context omitted.

So maybe another decade or two? I'm not sure a 'just' is fair when aiming for something never done before.

I don't believe it will take that long.

Solving the self-driving car problem in busy urban centers is vastly more difficult then solving it for freeway driving. (Where this technology still manages to fail in a very spectacular way.)

Re: In Brooklyn, Uber is now bigger than taxis

#77

When I moved to New York a few years ago all it took was a handful of taxi rides to figure out that Uber will eventually put them out of the business. I've had drivers lie about not knowing where to go, intentionally take longer routes, and lie about credit card machines while trying to get rides from New York to Brooklyn, or Brooklyn to Brooklyn. To add insult to injury nearly every single cab is filthy and smells h…

In contrast to that, in Los Angeles, Uber drivers quite often are not familiar with the area they serve, so they are glued to their navigation apps. This can not only create unsafe driving conditions, but sometimes can cause an Uber ride to take twice as long as a taxi ride. If convenience, comfort, and customer service are not a priority, and I just need to get somewhere fast, the taxi is still the way to go.

What a load of shit! I have lived in LA for 15 years. Taken my share of taxis but a lot more Uber. Uber has been 98% of the time fairly priced, clean and safe. No Uber ride has ever taken twice as long as the taxi ride. If anything I had to watch the taxi driver like a hawk to make sure he didn't take the wrong exit or shoot off into a canyon to run up the bill. Good luck actually finding a taxi by the way, in LA. I hope Uber and its ilk drive taxis out of business.

Re: In Brooklyn, Uber is now bigger than taxis

#78

I wouldn't give it long before there is a ridesharing tax

Agreed I imagine this will happen sooner than later. Taxis in New York City actually have a "rush hour" surcharge of $4.50 from 4:00PM to 8:00PM on weekdays.You will pay this for taking a taxi to the airport which is not served by any single train line. Just another example of the city sticking it to it's own citizen who already pay decent city tax.

What? Not served by any single train line? I've always taken the train to and from JFK.

Also, airport-related taxes are disproportionately paid by visitors, rather than residents.

Re: In Brooklyn, Uber is now bigger than taxis

#79
post #9

Are there really only ~2x the green cabs in Brooklyn? They're everywhere in Astoria/LIC in Queens - maybe because of the airports? Edit: also worth noting that green cab drivers often drive for Uber/Lyft as well. It makes a lot more sense for them since they're typically owner-operators.

It's because Astoria/LIC has seen a large population density increase. Look at all of the new high rises along the East River and Astoria because its slightly cheaper because it doesn't have the cachet of Brooklyn.

It's also worth noting and evident on the map I linked to that when people talk about Brooklyn in many contexts(uber, hipsters, nightlife etc.) they are only ever talking about a small subset of Brooklyn which is strip generally nearer river that extends from Greenpoint to Redhook. They are almost never talking about the majority of Brooklyn - East New York, Dyker Heights, Canarsie , the Flatlands etc. Brooklyn as the city's largest borough is huge. Brooklyn is actually the 4th largest city in the U.S.

Re: In Brooklyn, Uber is now bigger than taxis

#80

I wouldn't give it long before there is a ridesharing tax

Agreed I imagine this will happen sooner than later. Taxis in New York City actually have a "rush hour" surcharge of $4.50 from 4:00PM to 8:00PM on weekdays.You will pay this for taking a taxi to the airport which is not served by any single train line. Just another example of the city sticking it to it's own citizen who already pay decent city tax.

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