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Bike manufacturer sees huge reduction in delivery damage by printing TV on box

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Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#102
post #78

Earlier quoted context omitted.

Why?

The joke the previous poster was making is that the boxes were printed "by" bicycles instead of being printed by printers. Hence the printer companies would be unhappy.

OT, I know, but I find it amazing how slippery language and meaning can sometimes be. (I was once a professional word nerd.)

In particular, your read is in a completely different direction than mine which is:

1. Premise (GGGP): TV boxes printed (by printers) depicting bicycles on the outside.

2. Joke (GGP): TV manufacturers are threatened by printing companies demanding protection money, which if not paid will result in printers depicting bicycles on the outside of boxes containing manufacturers' TVs.

Your read is much more sophisticated than mine and, in my opinion, is a fairly novel and creative joke, at least neutral if not intriguing.

While the joke I see is predictable to the point of tedium, I'm not sure it's so bad or offensive it's worth hitting GGP's karma.

EDIT: formatting

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#103
post #68

It seems like people who are responsible don't care anymore. Maybe it's the wages, the pressure or whatever. It looks like it's about time to replace even more humans from the equation.

The wage for a UPS driver is somewhere around $11 an hour, with seasonal temporary help making less. Most of them are part time drivers, so they have to work a second job to make ends meet. Surprisingly, if you pay people crap and force them to look for new employment while working for you due to low wages, no hours, and poor advancement opportunities, you tend to get bad service. And if you rely on seasonal temps you WILL get bad service, as they have little loyalty to you beyond the month or two you pay them.

But no, first answer is always "remove people" I guess. Like you even can, no robot is going to be able to do a UPS job any time soon.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#104
post #68

It seems like people who are responsible don't care anymore. Maybe it's the wages, the pressure or whatever. It looks like it's about time to replace even more humans from the equation.

I strongly contend that there very likely has not been a decline in the give-a-damn factor. My experience is that it really hasn't ever been too high. Just look at cartoons 50 years ago, and packages getting wrecked en route is a staple joke; the jokes were rarely obscure, but often topical. There is always a few great operators, but mostly you just fix you processes so people default to failure less. Hence hacks lik…

Good luck trying to automate a system where the vehicle has to unload a package of anywhere from envelope size to a 90" TV. It has to bring this across a driveway of varying shape or size, or even no drive way at all, bringing it inside an apartment complex or condo. It has to realize the correct address or room, collect a signature, or realize that no human being is present to sign for it. Then it returns the item to the truck.

The sheer amount of variables that this would require, without error, would be ridiculous. UPS and other places tried to make the customer do it by storage lockers, and those failed. There's nowhere near any elegant form of solution to improve on that.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#105
post #90
post #68

It seems like people who are responsible don't care anymore. Maybe it's the wages, the pressure or whatever. It looks like it's about time to replace even more humans from the equation.

People care as much as they're paid and treated well to care.

And even then, they tend to be a little more fallible than they are trying to be.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#106
post #103
post #68

It seems like people who are responsible don't care anymore. Maybe it's the wages, the pressure or whatever. It looks like it's about time to replace even more humans from the equation.

The wage for a UPS driver is somewhere around $11 an hour, with seasonal temporary help making less. Most of them are part time drivers, so they have to work a second job to make ends meet. Surprisingly, if you pay people crap and force them to look for new employment while working for you due to low wages, no hours, and poor advancement opportunities, you tend to get bad service. And if you rely on seasonal temps yo…

Huh. I actually find that figure really hard to believe.

17-ish years ago I got a temp seasonal job at one of UPS's air hubs, and they paid me $8 per hour. $8 in then-money is equivalent to more than $11 in now-money. So you're saying I was better paid as a seasonal temp than people who are much higher in UPS's pecking order than that are nowadays.

Now it being part time, yeah, I believe that. Pretty much everyone in that facility was working about 30h/wk.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#107

Earlier quoted context omitted.

In the same week UPS made me sign for a set of $5 kitchen utensils I'd ordered off Amazon but left a Mac Mini on my doorstep no problem.

Been there. It's worse with condos too where they often refuse to deliver unless you're there, they won't even take a signed note. Really annoying when you have a textbook delivery and an upcoming assignment.

I just get everything delivered to the office.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#108
post #90

Earlier quoted context omitted.

People care as much as they're paid and treated well to care.

And even then, they tend to be a little more fallible than they are trying to be.

It's true, especially when tired.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#109

I wonder what sort of damage these bikes are receiving, because they're designed to be ridden by a person... a TV is definitely far more fragile.

Honestly I'm not sure. I worked at a bike shop and we would box and ship a bike for $50. I sold and shipped probably 4 bikes when I worked there and they all were received without so much as a scratch. I'd lay this one on the bike company. I'm guessing they didn't have big enough boxes for cardboard to sit between the bike and the outer box, or didn't add enough padding around the tubes or some combination of both.

If there's a breaking rate of 10% for all bike shipments, the bikes you shipped would've had a 66% chance of not seeing any bikes broken. I'm pretty sure a large scale bike company would see more issues.
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