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Bike manufacturer sees huge reduction in delivery damage by printing TV on box

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Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#21

Post by civilian »

douche wrote: post #16
orblivion wrote: post #12

Earlier quoted context omitted.

Yeah, I get that. But it turns out that they're wrong. Are you suggesting that shippers try not to break things purely out of courtesy? Maybe, but I think incentives aren't aligned such that that can go a long way. With no other feedback, they want to get their job done quickly so that they can move on to the next, and get paid for moving more things. If they're doing this purely out of courtesy, then yes, I could un…

Shippers huck stuff around with little regard for the contents, particularly if they aren't blazoned all over with fragile/biohazard stickers. Fedex and UPS tend to be just about one-half step above the folks handling baggage at the airport, and how many times have you seen those people wing around suit-cases like they were throwing the hammer in the Olympics, and seeing just how far back they can toss from and still…

A solid example, with biting British commentary to boot: https://www.youtube.com/watch?v=YbNq2xdvU_g

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#22

Post by JWLong »

rrdharan wrote: post #20
orblivion wrote: post #12

Earlier quoted context omitted.

Yeah, I get that. But it turns out that they're wrong. Are you suggesting that shippers try not to break things purely out of courtesy? Maybe, but I think incentives aren't aligned such that that can go a long way. With no other feedback, they want to get their job done quickly so that they can move on to the next, and get paid for moving more things. If they're doing this purely out of courtesy, then yes, I could un…

Bikes cost as much or more than televisions these days almost across the board. Obviously the cheapest bikes cost less than the most expensive televisions, but a decent 50" flat panel is around 600$ USD now and an entry level road bike is maybe 750-800$?

The bikes that the average truck-loader comes in contact with cost $120.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#23

Post by orblivion »

douche wrote: post #16
orblivion wrote: post #12

Earlier quoted context omitted.

Yeah, I get that. But it turns out that they're wrong. Are you suggesting that shippers try not to break things purely out of courtesy? Maybe, but I think incentives aren't aligned such that that can go a long way. With no other feedback, they want to get their job done quickly so that they can move on to the next, and get paid for moving more things. If they're doing this purely out of courtesy, then yes, I could un…

Shippers huck stuff around with little regard for the contents, particularly if they aren't blazoned all over with fragile/biohazard stickers. Fedex and UPS tend to be just about one-half step above the folks handling baggage at the airport, and how many times have you seen those people wing around suit-cases like they were throwing the hammer in the Olympics, and seeing just how far back they can toss from and still…

So you're saying that Amazon doesn't honor your insurance policy? I guess if that's generally true for shipping companies, and there's not much competition, that explains it. (in which case, tricking them into being more careful seems more ethically appropriate).

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#26

Post by hinkley »

Etheryte wrote: post #9
slovette wrote: post #2

This does not surprise me. To inflict change, you don't need to control the person, you just need to control their perception of reality.

Everything clever seems obvious once you already know it.

I encourage you to seek a better class of cleverness.

There are a bunch of clever things that I still have to remind myself exactly how they work. Several kinds of data compression come to mind.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#29

Post by martin-adams »

hanoz wrote: post #11

Printing wolf on the box would see them some careful handling too, for a while...

Or scary eyes...[1]

But not sure what customers will think.

[1] http://www.citylab.com/commute/2013/04/posters-angry-eyes-ac...

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#30

Post by lowleveldrone »

jrockway wrote: post #25
massysett wrote: post #15

I wonder if the number of stolen boxes (either while in shipment or when left on porches) went up?

Will any delivery company actually just leave a TV on your porch?

It happened to me. A TV intended for someone else ended up at my front door, and I had to chase the delivery guy down. Not even the correct street. It was shipped from Walmart, no signature required.
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