I think the problem is, people do not care anymore. The scandal is over, business as usual. Only a small percentage of the population still cares about Snowden. I think the image of the NSA has been hurt and a change in legislation might get you some positive press in the future, but I do not think that pardoning Snowden would be worth the effort for a politician. On the other hand: Obama probably does not have to ca…
I think people are confusing your statement of the situation as endorsement of the situation. The reality is, I think you're right. Sadly, for the majority of people, this is not an issue they care about.
Until another terrorist attack happens on a favored Western city, Westerners will be ambivalent about ISIL.
Until a newspaper prints another photo of a child dead in the sand, Westerners will be ambivalent about refugees.