A Design Defect Is Breaking iPhone 6 Pluses • Hacker News Board

Re: A Design Defect Is Breaking iPhone 6 Pluses

#171

Post by celticninja » Tue, Sep 06, 2016, 5:25 PM UTC

marksweston wrote: post #28

celticninja wrote: post #17

Earlier quoted context omitted.

except with the RROD Microsoft admitted the issue and provided a replacement or repair service. Apple are just ignoring the issue and leaving the customer suck up the cost and hassle.

Are they? My 20 month old (i.e. out of warranty and with no Applecare policy) iphone 6+ started showing the symptoms a week and a half ago. The "Genius" at the Apple Store immediately recognised the symptoms and processed a free replacement (refurbished) phone without any prompting or negotiation on my part. So while it's true that they are staying very quiet about it in public, it does seem that knowledge of the pro…

Did you read the article? Considering the number of phones they talk about it is certainly not widespread or even Apple policy to replace these phones if out of warranty.

Perhaps a timely reminder than the plural of anecdote is not data.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#172

Post by celticninja » Tue, Sep 06, 2016, 5:25 PM UTC

marksweston wrote: post #28

celticninja wrote: post #17

Earlier quoted context omitted.

except with the RROD Microsoft admitted the issue and provided a replacement or repair service. Apple are just ignoring the issue and leaving the customer suck up the cost and hassle.

Are they? My 20 month old (i.e. out of warranty and with no Applecare policy) iphone 6+ started showing the symptoms a week and a half ago. The "Genius" at the Apple Store immediately recognised the symptoms and processed a free replacement (refurbished) phone without any prompting or negotiation on my part. So while it's true that they are staying very quiet about it in public, it does seem that knowledge of the pro…

Did you read the article? Considering the number of phones they talk about it is certainly not widespread or even Apple policy to replace these phones if out of warranty.

Perhaps a timely reminder than the plural of anecdote is not data.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#173

Post by celticninja » Tue, Sep 06, 2016, 5:30 PM UTC

pjmlp wrote: post #33

celticninja wrote: post #17

Earlier quoted context omitted.

except with the RROD Microsoft admitted the issue and provided a replacement or repair service. Apple are just ignoring the issue and leaving the customer suck up the cost and hassle.

It is quite sad given the premium price of Apple devices, but people should have already learned that premium doesn't equal quality.

Yeah I have started buying Chinese phones, started with a OnePlus One and I have just ordered a Xiaomi Redmi Note and most people consider them to be inferior because they are Chinese, oblivious the fact that their Apple device and many Androids are manufactured in China too.

Also never had an issue with the Oneplus, it has taken a battering and I have successfully changed the screen 3 times, survived a full submersion while turned on and numerous drops. It is currently missing the on\off button due to my carelessness but it is still going strong.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#174

Post by stcredzero » Tue, Sep 06, 2016, 5:46 PM UTC

pjc50 wrote: post #14

Mtinie wrote: post #4

Earlier quoted context omitted.

Presuming that manufacturers aren't about to stop trying to make thinner and thinner devices... Is this class of issues correctable (to a degree) with a change in the design of those components -- for example, proactively splitting the board at the point that the fissure is likely to appear and coupling it in a flexible way -- or is this a materials science concern where we need to find new methods to build the compo…

You can't split the board, it's the solder joints on the surface that are the problem. So far as I know there is no flexible soldering technology, and creating one would be pretty extreme materials science. (To see the problem, place a coin on a credit card and bend the card - note that the coin no longer touches across its whole surface) The normal solution is to make the PCB stiffer (thicker, or invent something be…

So far as I know there is no flexible soldering technology, and creating one would be pretty extreme materials science.

There are already polymer glue solder alternatives. They are nowhere near as good as solder, however.

The normal solution is to make the PCB stiffer... Fundamentally a long flat thin object is going to be bendy or brittle

What about changing the layout, such that you can introduce many, many voids in the circuit board? If you can divide up the board into many separate "compartments" then each individual segment can be proportionally stiffer and less flexy. (Long, thin things are "bendy" because the material can act as a lever against itself, so many short stubby things can be very stiff locally.)

Re: A Design Defect Is Breaking iPhone 6 Pluses

#175

Post by jokoon » Tue, Sep 06, 2016, 5:47 PM UTC

I recently bought a 80 euros Android, 5.5", quad core, 1gb ram, real GPS, 8gb space, 1280 horizontal resolution. I can break 5 of those and still have more money than if i bought an apple equivalent.

I'm posting this on a 60 euros android i bought 2 years ago.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#176

Post by usaphp » Tue, Sep 06, 2016, 5:50 PM UTC

jokoon wrote: post #175

I recently bought a 80 euros Android, 5.5", quad core, 1gb ram, real GPS, 8gb space, 1280 horizontal resolution. I can break 5 of those and still have more money than if i bought an apple equivalent. I'm posting this on a 60 euros android i bought 2 years ago.

What point are you trying to make? My friend just bought a $900 android phone which has been recalled a day after he bought it...

Re: A Design Defect Is Breaking iPhone 6 Pluses

#177

Post by jdietrich » Tue, Sep 06, 2016, 5:55 PM UTC

nharada wrote: post #170

tuna-piano wrote: post #152

Earlier quoted context omitted.

It frustrates me to no end. I (and I assume many others) would instantly upgrade my iPhone if the next iPhone was thicker but had 2x the battery life. That would be a real improvement in my life. But they'll probably come out with one about the same size, with ~10% more battery life due to software and hardware changes - and call it a great increase. They even realize the battery thing is a problem, so Apple, the man…

I don't understand this. You say you want more battery in exchange for a larger device. Isn't that exactly what this case is providing? You call it "monstrous" but it's precisely what you're asking for -- more width in exchange for more battery.

It's a bulbous protrusion that completely ruins the design aesthetic of the phone. There's no way Ive would design an iPhone with a big lump sticking out of the back. Why bother with a beautifully finished aluminium chassis if you're going to wrap it in silicone?

http://www.apple.com/shop/product/MGQL2LL/A/iphone-6s-smart-...

Re: A Design Defect Is Breaking iPhone 6 Pluses

#178

Post by usaphp » Tue, Sep 06, 2016, 5:58 PM UTC

EA wrote: post #142

Happened to my launch-week iPhone 6 Plus. Apple employees at the store were aware that phones had this issue but acted like it wasn't a problem they could treat. They treated it as a "bad screen" problem by replacing screens. After a couple of screen replacements the issue didn't go away. Ultimately, I had to pay $329.00 for a refurbished phone after they swapped out a few screens which didn't make the problem go awa…

How would they make you buy a refurbished phone? I recently dropped my iPhone 6s (again) and screen finally cracked, I brought it to apple - they tried to replace the screen and it did not work, so they just gave me a brand new phone for a price that I paid for screen replacement (~$140)

Re: A Design Defect Is Breaking iPhone 6 Pluses

#179

Post by RKearney » Tue, Sep 06, 2016, 5:59 PM UTC

mikeash wrote: post #116

akerro wrote: post #99

Have there been any iPhone without "design defect"? Does any one think "design defect" is not made by accident since Apple fights everyone who tried to fix their iPhone on their own?

The 4 had the "you're holding it wrong" antenna. The 6+ is too bendy. What else has there been?

Didn't the camera lens on the 5 or 5S cause purple lens flares to appear in photos?

I love my iPhone, just trying to answer your question.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#180

Post by mikeash » Tue, Sep 06, 2016, 6:13 PM UTC

RKearney wrote: post #179

mikeash wrote: post #116

Earlier quoted context omitted.

The 4 had the "you're holding it wrong" antenna. The 6+ is too bendy. What else has there been?

Didn't the camera lens on the 5 or 5S cause purple lens flares to appear in photos? I love my iPhone, just trying to answer your question.

Looks like! http://www.cultofmac.com/193769/purple-lens-flare-problem-oc...

Don't know how I missed that one, maybe because it's not as serious, but I'd say it still counts.

I like my iPhone too, but I am curious what other problems are out there. Seems like they've been pretty solid for the most part, but I say that out of potential cluelessness, not defensiveness.