Strange - I usually associate "soft skills" more with leadership, people skills etc. And yeah they are in short supply because you can't teach them directly. The employees sorta need to pick them up from experience.
> And yeah they are in short supply because you can't teach them directly. Why can't you teach them directly?
Imagine a classroom of employees head down silently circling multiple choice worksheets "circle the correct two characteristics of creativity in each set". That's how we'd "teach". Even worse, we'd probably pick the class teachers by who did the best on the last generation of social skills worksheets.
Meanwhile the creative or socially skilled are going to tend to not have corporate jobs. Or they'll demand more than minimal money.