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Google Takes on Uber with New Ride-Share Service

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Re: Google Takes on Uber with New Ride-Share Service

#11

Post by Eric_WVGG »

speg wrote: post #7
mmanfrin wrote: post #3

Honestly I wish they wouldn't try to compete on price. Maybe I'm alone with this, but I'd rather not feel obligated to tip a driver because the ride is so cheap. Pay them a living wage, let me pay the exact fee, and let me not have to carry goddamn cash like I used to in the era of Taxis. e: Addressing common replies: "This is for people commuting already" -- okay, point taken; my point about Uber/Lyft still stands.…

I took an Uber home from the train station last week and it was less than $15. I'm not sure how much a taxi would've been, probably at least $25. I don't feel good about it. How can someone provide good service if they're taking home so little? I fear that soon Uber will be overrun with poor service because all the quality drivers have been driven out by low costs.

Talk to your drivers about it. So far they've all told me that they get more passengers thanks to the app, and the pay from Uber's base rate outweighs unpredictable tips.

[edit] NYC, and the drivers are pretty candid about still picking up rides from black car dispatchers and competitors. I have no reason to question their honesty.

Re: Google Takes on Uber with New Ride-Share Service

#12

Post by mseebach »

speg wrote: post #7
mmanfrin wrote: post #3

Honestly I wish they wouldn't try to compete on price. Maybe I'm alone with this, but I'd rather not feel obligated to tip a driver because the ride is so cheap. Pay them a living wage, let me pay the exact fee, and let me not have to carry goddamn cash like I used to in the era of Taxis. e: Addressing common replies: "This is for people commuting already" -- okay, point taken; my point about Uber/Lyft still stands.…

I took an Uber home from the train station last week and it was less than $15. I'm not sure how much a taxi would've been, probably at least $25. I don't feel good about it. How can someone provide good service if they're taking home so little? I fear that soon Uber will be overrun with poor service because all the quality drivers have been driven out by low costs.

Use UberExec or UberBlack instead. Yes, you pay more for the car, but drivers also make substantially more (and are required to be better).

Re: Google Takes on Uber with New Ride-Share Service

#13

Post by camiller »

Basically this is different from uber/lyft because it is trying to match you with someone already going to the same area, say on their normal commute. You are not just calling up a driver to get you from place to place.

I can't help but to think of Ford Prefect's Electronic Thumb from H2G2.

Re: Google Takes on Uber with New Ride-Share Service

#14

Post by [deleted] »

vegabook wrote: post #4

read: "Google ride-share is to Uber as Windows Phone is to Android". Late to the party, tragically deficient in first-mover network effect advantage, and on the decline in credibility since they're shutting down all moonshots, including, as we saw as recently as today, halving the staff at Google Fibre. Talk about panic catch-up with no intrinsic advantage, nor vision. "Mountain View, start your photo-copiers". We kn…

[deleted]

Re: Google Takes on Uber with New Ride-Share Service

#15

Post by useful_intern »

vegabook wrote: post #4

read: "Google ride-share is to Uber as Windows Phone is to Android". Late to the party, tragically deficient in first-mover network effect advantage, and on the decline in credibility since they're shutting down all moonshots, including, as we saw as recently as today, halving the staff at Google Fibre. Talk about panic catch-up with no intrinsic advantage, nor vision. "Mountain View, start your photo-copiers". We kn…

They do have access to Google Maps data which provides sizable competitive edge

Re: Google Takes on Uber with New Ride-Share Service

#16

Post by eropple »

Eric_WVGG wrote: post #11
speg wrote: post #7

Earlier quoted context omitted.

I took an Uber home from the train station last week and it was less than $15. I'm not sure how much a taxi would've been, probably at least $25. I don't feel good about it. How can someone provide good service if they're taking home so little? I fear that soon Uber will be overrun with poor service because all the quality drivers have been driven out by low costs.

Talk to your drivers about it. So far they've all told me that they get more passengers thanks to the app, and the pay from Uber's base rate outweighs unpredictable tips. [edit] NYC, and the drivers are pretty candid about still picking up rides from black car dispatchers and competitors. I have no reason to question their honesty.

I think it's worth considering whether those drivers are incentivized to tell you the truth. I can't say either way, but I wouldn't put it past Uber to instill reasons for defensive praise of the service.

Re: Google Takes on Uber with New Ride-Share Service

#18

Post by wtvanhest »

vegabook wrote: post #4

read: "Google ride-share is to Uber as Windows Phone is to Android". Late to the party, tragically deficient in first-mover network effect advantage, and on the decline in credibility since they're shutting down all moonshots, including, as we saw as recently as today, halving the staff at Google Fibre. Talk about panic catch-up with no intrinsic advantage, nor vision. "Mountain View, start your photo-copiers". We kn…

https://en.wikipedia.org/wiki/Palm_Treo was way before Andriod.

First mover advantage is rarely an advantage at all. My guess is that google sees this as optionality and testing to get things right like insurance etc. in anticipation of self driving cars. At the very least it allows them to extract more value from Uber when Google finally have self driving cars ready to sell them.

I really don't see how Uber is worth more than a few billion in a few years. Google is playing the long game hard and I think they are going to win here.

Re: Google Takes on Uber with New Ride-Share Service

#19

Post by imgabe »

iamcasen wrote: post #2

Uber and Lyft have had to tackle so many legal issues already. Drastically improving and modifying how they deal with drivers on a daily basis from both an operational and legal standpoint. If what the article says is true about google vetting problem drivers with mere user reviews, they don't know what they are getting into. I think the idea is great of course, and I imagine it would cut down on freeway traffic duri…

If this is strictly to more easily facilitate carpooling during rush hour, there's some precedent. In the Washington DC area, for at least a decade, possibly more, there have been "Slug Lines" outside the city for people commuting in. The idea is you go to a specific place via public transportation or park there, then drivers heading into the city pick you up so they can use the HOV lane. There's a similar setup in the evening where you'll catch a ride back with a different person.

I've never used it, but as far as I've heard it works well. I don't think there's any compulsion to pay, but maybe it's generally polite to offer a few dollars for gas. This sounds like a more automated version of that.

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