Earlier quoted context omitted.
I'm not saying that the taxi drivers are right, but your example ignores the education and certification that modern professions require. These days most professions require degrees. Taxi drivers need to be certified and that requires memorizing tons of routes. Taxi drivers are exactly the crowd that doesn't have a college education, severely hampering their mobility to other professions except ones which are worse.…
The analogy most certainly does not fail at closer inspection. Do you disavow all innovation? Does innovation render people who don't have degrees useless? Certainly not. Quite the contrary, innovation makes them more productive and increases their wage earning ability.
But The U.S. seems to be some third world country that can manufacture nukes and computers but is unable to get the most basic things right.
This apparently applies to banking, the electricity grid, health care and lots of other things that are solved problems in other parts of the world (i.e. no innovation is needed).