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Some Users Want Terrible User Interfaces

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21–30 of 35 posts

Re: Some Users Want Terrible User Interfaces

#21
post #5

As a former trader, I can say that Bloomberg's UI is, while not perfect, in general quite good. You can do almost everything straight from the keyboard; once you get used to it, it's quite fast. In about 30 seconds, I can calculate the yield on a mortgage-backed security, see what the Treasury market is doing today, skim a list of top headlines, and show a graph of the stock market since today's open. Try doing that…

Exactly. Just another blog post by someone who doesn't understand why. Not everything can be web 2.0'd, bubbly and made into an iPhone app.

Re: Some Users Want Terrible User Interfaces

#22
Pride in their ability and job security are two reasons why people may prefer such user interfaces. Some complex user interfaces may also give people the perception of having more control.

These statements are incorrect. Command line interfaces (black background, in my case green text instead of the article's yellow) often give more control and are more usable than "simple" GUI ones. Especially for complex systems, it becomes unwieldy when a GUI interface tries to provide graphical settings for every supported feature. There are a bajillion tabs and windows, and while the UI designer though of several brilliant one word descriptions for each settings section/tab, of course they're not completely accurate for the setting which you're looking, and you end up flipping through way to many tabs/windows.

Re: Some Users Want Terrible User Interfaces

#23
post #12

I don't know if I can agree with the stick shift argument. There are benefits over an automatic transmission, and you can choose the same model of car with either transmission types. I'd equate the differences to having a settings page with defaults and then advanced user options. I like a better design than not, but I think the traders use bloomberg terminal largely for the data that it displays. I don't think that…

I think they're right that some users do want terrible interfaces, but yes their examples are terrible and non-representative.

Re: Some Users Want Terrible User Interfaces

#24

From the screenshot here: http://uxmag.com/design/the-impossible-bloomberg-makeover I don't see any blatant UI flaw. It looks like a number of unix tools I use on a daily basis. Is anyone going to suggest replacing "top" with a friendlier UI?

I browsed up to the uxmag.com homepage because it sounded interesting. Is it me or is that an absolutely terrible UI/UX design? I took one look at it and felt like giving up.

Re: Some Users Want Terrible User Interfaces

#25
The Bloomberg terminal is the perfect example of a lock-in effect reinforced by the powerful conservative tendancies of the financial ecosystem and its permanent need to fake complexity.

I've noticed relentless attacks on wall street portraying them as dumb people who do simple work but are just ruthless and greedy as hell. Of course they're greedy risk takers, and sometimes that causes problems. However, financial models can get fairly complex and require intelligence to navigate and utilize.

I was listening to NPR post-Haiti earthquake, and they were interviewing this woman who was basically borrowing money, going to the Dominican Republic to buy goods, giving them to stores in Port Au Prince, and then collecting the money two weeks later. She also charged the shopkeepers interest. When the earthquake hit, all of her goods were destroyed in the shops, so there was no way she could repay her debts.

Anyway, the radio hosts kept harping on the fact that she had only a middle school education, and was doing "extremely sophisticated math, the type that people on wall street get paid millions for". Now, I very much respect what that woman (and she was working off her debt post earthquake), but I thought it was incorrect and misleading to bring in wall street.

There are a lot of other examples, these are just two.

Re: Some Users Want Terrible User Interfaces

#26
I don't know anything about Bloomberg, and I'm willing to bet that as a niche product aimed at high trained people, it might not be too bad.

But I agree in principle with this article. You can see it sometimes in the Linux/FLOSS world. People decry anything that means the average user can use it.

"But you should know how to set up networking on the command line!"

People like that, they like jumping through hoops. They think sensible defaults are a bad thing. They think you should have to read a 1,000 page manual before doing something simple.

Re: Some Users Want Terrible User Interfaces

#27
I'm quite annoyed when I get a GUI with no keyboard shortcuts; it just doesn't occur to some developers that being able to use the keyboard is what allows advanced users to become very fast at using the software. Full on command line capability for very advanced users is great, but rare.

I remember a UI I was given to test for controlling a custom video display; the operator needed to be able to update things very quickly, but there were zero keyboard shortcuts defined, so everything had to be done by move-click-type move-click-type. Keyboard shortcuts hadn't even occurred to the developer as being important, despite the speed requirement.

Re: Some Users Want Terrible User Interfaces

#28
post #11
post #10

Shouldn't this entry link to one of the original articles instead of to some random, er, symbiont? Sorry if I'm missing something here; I'm the new kid.

Yes, but no reason to fling insults around. Linking to articles you enjoyed and commenting on them is not some kind of despicable act. It’s, in fact, quite normal.

I didn't mean to be insulting, it's just that I don't see how this particular instance of blurb-cum-comment page adds a lot of value. I'd have thought it would have been more helpful and polite to skip the intro and link to the full article straight away... but then again I'm new here, which is why I asked.

Does HN encourage this kind of redirection so that the blurb linked to may serve as an executive summary or tl;dr or whatever you want to call it? Does HN encourage this kind of redirection to elicit submissions from people with blogs to draw attention to?

Re: Some Users Want Terrible User Interfaces

#29
post #28
post #11

Earlier quoted context omitted.

Yes, but no reason to fling insults around. Linking to articles you enjoyed and commenting on them is not some kind of despicable act. It’s, in fact, quite normal.

I didn't mean to be insulting, it's just that I don't see how this particular instance of blurb-cum-comment page adds a lot of value. I'd have thought it would have been more helpful and polite to skip the intro and link to the full article straight away... but then again I'm new here, which is why I asked. Does HN encourage this kind of redirection so that the blurb linked to may serve as an executive summary or tl;…

In general the original source should be linked. Certainly in this case.

No reason, though, to call the author of the submitted article a “symbiont”. You could do that if the author of the submitted article is also the submitter (not the case here), but simply submitting the original article would probably be more appropriate.

Re: Some Users Want Terrible User Interfaces

#30
post #21
post #5

As a former trader, I can say that Bloomberg's UI is, while not perfect, in general quite good. You can do almost everything straight from the keyboard; once you get used to it, it's quite fast. In about 30 seconds, I can calculate the yield on a mortgage-backed security, see what the Treasury market is doing today, skim a list of top headlines, and show a graph of the stock market since today's open. Try doing that…

Exactly. Just another blog post by someone who doesn't understand why. Not everything can be web 2.0'd, bubbly and made into an iPhone app.

Replace "can" with "should", and I'll happily agree with you.

I'm a vim fan, personally. The keyboard is ideal for high-speed, high-skill interaction. Most GUI-centric applications fail completely in this area, where a lot of old applications had a lot of focus on it. Both is probably the best, but that's hard work and doesn't always fit with the GUI without it being cluttered for a "clean" interface.

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