Live data from Hacker News

Dark Patterns are designed to confuse and enroll

arstechnica.com

171–180 of 193 posts

Re: Dark Patterns are designed to confuse and enroll

#171

Adobe flash update notification always have the McAfee Antivirus trial installer pre-selected by default. Pisses me off every time.

If on Windows, install Unchecky https://unchecky.com/ It unselects everything by default...

What if it's "check this if you don't want it" or "uncheck this if you want it" instead?

Re: Dark Patterns are designed to confuse and enroll

#172

Earlier quoted context omitted.

Loading the content then redirecting to or popping over an uncloseable email form is a bait and switch, especially if you are coming from a search engine result.

Exactly, its a SEO scam. I'm sure Google will figure out a way to stop it and give them the 40th page result they deserve.

Also it used to not be this way, there were more details hidden behind the login but the general info used to be accessible with no login, it's only in the recent months that they switched to hiding most content.

Re: Dark Patterns are designed to confuse and enroll

#173

Earlier quoted context omitted.

The author used it as an example of something that may just be an unintuitive UI.

" British Airways lists flights that are the second-lowest price as the lowest," That sentence makes it sound like they deliberately always put the 2nd lowest price as the lowest every time. It was pretty misleading or poorly written.

See http://darkpatterns.org/british-airways-distract-from-cheape....

Re: Dark Patterns are designed to confuse and enroll

#174

Earlier quoted context omitted.

It really should be against the law to offer a paid subscription that you can sign up for online that you can't cancel online.

How can I vote for this? Is there such a bill we can pay --er..encourage congresspeople to endorse?

Ha ha. I'm English, so I've never been entirely sure how American lobbying works, but ever since I learned of it I've thought it could be an idea to set up a website (lobby.com) where people could propose laws and people could pledge donations to get laws enacted that they like the look of. If a particular law gets enough pledges to reach a particular financial threshold then the money is deducted from the accounts and a lobbying process is started to get the law enacted.

Anyone else think this could work?

[edit: forgot a word]

Re: Dark Patterns are designed to confuse and enroll

#176
post #164

Earlier quoted context omitted.

I have yet to work out whether "limited hours for an automated system" is a dark pattern, or sheer stupidity. The most horrifying variant I've seen recently was a government website that kept 9am-5pm hours. No human interaction or real-time events anywhere, but logins were locked after business hours. I'm guessing they didn't want to arrange special downtime periods for changes, and the only alternative they could th…

> ...a government website that kept 9am-5pm hours... Sometimes this is done because the "opening times" are baked into existing process, (or in some cases, legislation), and so the digital replacement for the old meat-and-paper process must be subject to the same seemingly crazy time restrictions. It seems mad, but if you're an underfunded branch of the state, trying to replace a paper-based process with a website, o…

Actually the reason usually is parity across digital divide. So those without access to digital services are not disadvantaged by being forced to use business hours, while digitally-enabled get access 24 hours.

Free internet at libraries could've been a way to work around this inequality of access, but the libraries have business hours too

Re: Dark Patterns are designed to confuse and enroll

#177

Earlier quoted context omitted.

You're upset that search got rebranded to Cortana? It can definitely search your entire PC. I just typed the name of a script I have sitting on my D: drive and pressed enter and it opened it.

It can't. I have a Super User post [1] that describes the problem in detail. Windows Search and Cortana appear to be two separate things. If what I describe in my post is working on your computer, we should talk... I need to find a solution to this issue and Microsoft Support couldn't help. Can you tell me - do you have Cortana's voice stuff enabled? Do you have her "learning" about you enabled in settings? Did you u…

I'm not affiliated with it but Agent Ransack just does search the old fashioned way, but fast. Sear inside files works properly too, without waiting for some sort of index that may, or may not be complete.

Re: Dark Patterns are designed to confuse and enroll

#178

People should use the credit card dispute process more often. If a company has made it unreasonably difficult to cancel, or charged money that you didn't actually agree to pay (because they hid the notice too well), that's exactly what chargebacks are for.

I tried that with a so called credit checking agency in the UK called "Credit Expert". These [scumbags] deserve a Dark Pattern gold star. To see your credit score you have to sign up with a credit card for a subscription. They know full well that everyone wants to just make sure that their credit score is ok, not be charged a monthly rate. They tell you it will cost X a month so you try to cancel within the given time. You have to call a phone number- can't do it online. That's also deliberate. You have to wait x minutes on the phone until you get to their cancellations department. I tell them I want to cancel. They say I 'signed up' and cancelled a year before so they are going to charge me the first month anyway. I am forced to accept and I call my bank a perform a chargeback. 2 months later the chargeback is reversed and I'm charged the full amount because the bank apparently investigated and deemed it a valid transaction.

Re: Dark Patterns are designed to confuse and enroll

#179

Earlier quoted context omitted.

How can I vote for this? Is there such a bill we can pay --er..encourage congresspeople to endorse?

Ha ha. I'm English, so I've never been entirely sure how American lobbying works, but ever since I learned of it I've thought it could be an idea to set up a website (lobby.com) where people could propose laws and people could pledge donations to get laws enacted that they like the look of. If a particular law gets enough pledges to reach a particular financial threshold then the money is deducted from the accounts a…

[deleted]

Re: Dark Patterns are designed to confuse and enroll

#180

Earlier quoted context omitted.

If on Windows, install Unchecky https://unchecky.com/ It unselects everything by default...

What if it's "check this if you don't want it" or "uncheck this if you want it" instead?

You have to pay attention ;-)
Post reply on HN