11–20 of 95 posts
Businesses making profit off entities with positive reviews has been the norm: e-commerce etc. Business making profit off entities with negative reviews (GlassDoor, Yelp & friends) reek of protection-rackets. These services are best decentralized rather than be profit-seeking.
Businesses making profit off entities with positive reviews has been the norm: e-commerce etc. Business making profit off entities with negative reviews (GlassDoor, Yelp & friends) reek of protection-rackets. These services are best decentralized rather than be profit-seeking.
I've heard multiple complaints from Mom & Pop shops in my neighborhood which basically amount to Yelp calling and saying "Sign up for our premium business package or the negative reviews stay at the top"
Am I the only one who finds it ironic that Yelp is doing this? The same Yelp that was built on the back of some of the most aggressive, manipulative, downright shady marketing tactics out there? I've heard multiple complaints from Mom & Pop shops in my neighborhood which basically amount to Yelp calling and saying "Sign up for our premium business package or the negative reviews stay at the top"
Am I the only one who finds it ironic that Yelp is doing this? The same Yelp that was built on the back of some of the most aggressive, manipulative, downright shady marketing tactics out there? I've heard multiple complaints from Mom & Pop shops in my neighborhood which basically amount to Yelp calling and saying "Sign up for our premium business package or the negative reviews stay at the top"
Wondering the same thing... odd it has not been mentioned.
Wh... what? the free speech right only covers repercussions initiated by the government. Businesses are not the government so consumers have no free speech right or expectation here.
My only concern is around the lack of ability for businesses to respond or request any level of verification that a person actually did business with them. The BBB at least contacts the business and oversees a process for resolution (documenting the entire thing). I personally know multiple business owners who've dealt with threats from customers who will go and write a bad review if they don't simply bow to demands.…
Off-topic, but would Amazon have anything to lose if they completely purged all reviews by users without verified purchases? It would certainly combat the spam reviews problem.
Potentially sales. Unfortunately they are in a spot right now where lots of normal people not aware of the fraud see a product with 2000 reviews and 4.5 stars and take that as a strong signal that it's a good buy. They are conditioned to think that 'lots of reviews == well vetted'. If suddenly the review counts plunge by 90% people might be more wary of making a purchase.
They almost need to figure out a way to keep both. Maybe keep the review count for everyone but make the star rating just based on verified purchases...
Businesses making profit off entities with positive reviews has been the norm: e-commerce etc. Business making profit off entities with negative reviews (GlassDoor, Yelp & friends) reek of protection-rackets. These services are best decentralized rather than be profit-seeking.
Soliciting someone to pay for an account to remove negative public reviews comes close to blackmail, correct?
This is more like a sleezy PR person that offers to help bury a story that they themselves are promoting.