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Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

fortune.com

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Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#71

Post by alexeckermann »

jjcm wrote: post #11

I think a better market to look at for contactless payments is Australia. Over here we use them for everything . Apple pay has just started rolling out and pretty much 95% of places I've shopped/eaten at support it. If you're curious about adoption rate, it's a good case study as there's an existing contactless credit card system already in place.

Absolutely. After 3 months of using it I have only withdrawn cash from an ATM twice.

It's slightly amusing to watch the cashier have a moment of confusion as I ask to 'pay by card' then proceed to do nothing whilst I wait for them to get the EFTPOS terminal ready. They expect some kind of shuffling to produce a card instead I extend my wrist out to pay with an Apple Watch.

Can't wait to see what numbers come out from this, interested to know % of Apple Pay transactions on activated cards.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#72

Post by the_mitsuhiko »

rconti wrote: post #39
the_mitsuhiko wrote: post #8

It's frustrating how the US is the only country I travel to where I cannot use my non American NFC cards. Half the terminals I encounter really only accept apple pay or a form thereof.

Huh. Contactless cards effectively don't exist in the US, but I'd expect any Apple Pay-compatible system to accept your card as well. Sounds like its more foreign bank issues (eg, the banks can't agree on rules) than a technology issue. NFC is NFC.

NFC is not NFC. The US NFC often is MSD and not EMV. Also many terminals explicitly only permit Android and Apple Pay. Not a general issue. I used my cards in many other countries, only ever an issue in the US.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#73

Post by stormbrew »

rconti wrote: post #37
Kpourdeilami wrote: post #6

Earlier quoted context omitted.

Really? In Canada, almost everyone uses them and almost everywhere supports them

I had heard that contactless was moving backwards in Canada; used to be more widespread but now fewer places accept it. True?

Anecdata: I think there was a period where stores didn't know they had it on on their POS', so it was a little more widespread out of the gate and then went back down as they disabled it. But that process seems more than reversed now.

For the most part the holdouts have been restaurants, as many POS devices had the tip/authorize order backwards (if enabled, tap would bypass the tip step). That's changing now and I've been to a few restaurants with tap now.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#74

Post by viraptor »

pokstad wrote: post #56
el_benhameen wrote: post #45

When I first got an iPhone with Apple Pay, I felt ridiculous pulling it out to buy groceries. It felt gimmicky, like I was showing off. That changed when my grocery store started requiring chipped cards to use the chip. AP easily shaves 20-30 seconds off the transaction. I can pay while items are still being scanned, I don't have to remember to remove the card, and the auth process is just faster. Works well enough f…

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out of touch with the wants of their users. We took an obsolete magnetic media that worked fast and efficient and somehow made the user experience much worse. Top that off with the fact that fraud protection is much better on credit card purchases thanks to automa…

> an obsolete magnetic media that worked fast and efficient

And got erased if held too close to magnets, or got scratched and unreadable.

> and somehow made the user experience much worse

That seems to be a problem with implementation, not technology. Outside of the US, I could use contactless payment with a card for years. I could also use chip payment under a specified limit without putting in PIN. Even if all that fails, terminals which are actually connected and don't use dial up on every payment take just a few seconds to authorize each transaction.

The US payment systems dragged their feet for so long now you get to experience payments in Europe from early 00s.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#75

Post by zensavona »

el_benhameen wrote: post #45

When I first got an iPhone with Apple Pay, I felt ridiculous pulling it out to buy groceries. It felt gimmicky, like I was showing off. That changed when my grocery store started requiring chipped cards to use the chip. AP easily shaves 20-30 seconds off the transaction. I can pay while items are still being scanned, I don't have to remember to remove the card, and the auth process is just faster. Works well enough f…

Aren't you able to just tap your chip card on the terminal without a pin for purchases less than ~$100?

I live in Australia and this is literally everywhere.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#76

Post by michaelmrose »

dawnerd wrote: post #50
josephpmay wrote: post #13

Earlier quoted context omitted.

The US Chip + Signature system is 1000x worse than the Chip + Pin systems I've experienced in any other contry

I've run into two setups here in Oregon that require you to swipe first (inserting wont start the process at all), then it tells you to insert, then waits for ever, then pin, then another long wait, then approved. No idea how they managed to screw it up that badly. I've used it elsewhere and it was really fast. Whats worse is some stores have it where you can insert, but when you do it says "swipe card". Like it dete…

I work in retail. Failing to start processing upon insertion is a bug, the screen telling you to insert is a warning that you did the wrong thing not an expected part of the process. I have seen a weird issue wherein some cards, always the same cards don't start processing until you try and fail to swipe. I have no idea what the difference is as it doesn't seem to be a single issuing bank.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#77

Post by exabrial »

kogepathic wrote: post #61
pokstad wrote: post #56

Earlier quoted context omitted.

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out of touch with the wants of their users. We took an obsolete magnetic media that worked fast and efficient and somehow made the user experience much worse. Top that off with the fact that fraud protection is much better on credit card purchases thanks to automa…

> I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years. Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.

Keep in mind, we don't have chip-and-pin like you have. We have chip-wait-print-find-a-pen-then-sign-a-paper :( I'd totally be hapaying with chip/pin

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#78

Post by pyrale »

rconti wrote: post #39
the_mitsuhiko wrote: post #8

It's frustrating how the US is the only country I travel to where I cannot use my non American NFC cards. Half the terminals I encounter really only accept apple pay or a form thereof.

Huh. Contactless cards effectively don't exist in the US, but I'd expect any Apple Pay-compatible system to accept your card as well. Sounds like its more foreign bank issues (eg, the banks can't agree on rules) than a technology issue. NFC is NFC.

European banks have been able to allow cross-border operations for decades. The "banks can't agree on rules" is mostly an american problem.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#79

Post by zensavona »

jjcm wrote: post #11

I think a better market to look at for contactless payments is Australia. Over here we use them for everything . Apple pay has just started rolling out and pretty much 95% of places I've shopped/eaten at support it. If you're curious about adoption rate, it's a good case study as there's an existing contactless credit card system already in place.

I live in Australia and since we already have contactless payments everywhere I don't understand the benefit/s Apple Pay provides over tapping my card on the terminal. Am I missing something?

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#80

Post by michaelmrose »

chmars wrote: post #28
stephenr wrote: post #21

I kept my Australian bank issued Visa card for a while when I first moved to Thailand, and used it while we were getting stuff set up locally. Even though it's never presented locally, with that card cashiers would often get the "sign or pin" prompt on the terminal, and then ask me (or gesture if their English wasn't great), and I'd usually pick pin, which would then produce a slip with "No signature required" printe…

Signing actually helps against fraud: Signatures can be compared, PINs cannot – and you can be made liable … :(

Signatures are absolutely worthless as far as preventing fraud. In the first place the proposed thief has access to the signature in question, signatures on electronic pads are horrid, and cashiers aren't trained handwriting experts.

Basically anyone could make a signature enough like the signature visible on the back of the card on the electronic card to be no worse than the average signature as far as the average person verifying it is concerned.

This is why zero fucks are given regarding how authentic your signature looks even if they look at your card. The 2 things that do prevent fraud are verifying id and cards that have pictures of the user on them.

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