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Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

fortune.com

61–70 of 113 posts

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#61
post #56

When I first got an iPhone with Apple Pay, I felt ridiculous pulling it out to buy groceries. It felt gimmicky, like I was showing off. That changed when my grocery store started requiring chipped cards to use the chip. AP easily shaves 20-30 seconds off the transaction. I can pay while items are still being scanned, I don't have to remember to remove the card, and the auth process is just faster. Works well enough f…

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out of touch with the wants of their users. We took an obsolete magnetic media that worked fast and efficient and somehow made the user experience much worse. Top that off with the fact that fraud protection is much better on credit card purchases thanks to automa…

> I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years.

Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#62
post #56

Earlier quoted context omitted.

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out of touch with the wants of their users. We took an obsolete magnetic media that worked fast and efficient and somehow made the user experience much worse. Top that off with the fact that fraud protection is much better on credit card purchases thanks to automa…

> I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years. Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.

And there aren't monthly mass data leaks of cards.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#63
post #56

Earlier quoted context omitted.

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out of touch with the wants of their users. We took an obsolete magnetic media that worked fast and efficient and somehow made the user experience much worse. Top that off with the fact that fraud protection is much better on credit card purchases thanks to automa…

> I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years. Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.

At least in England, same for contactless payments with cards issued by the banks.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#64
post #37

Earlier quoted context omitted.

Really? In Canada, almost everyone uses them and almost everywhere supports them

I had heard that contactless was moving backwards in Canada; used to be more widespread but now fewer places accept it. True?

I don't have hard statistics, but it seems as common as ever. I use tap2pay every day.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#65

It's interesting reading about chip+pin and contactless payments in the US - in Australia 95%+ of transactions are chip+pin, and 70% of that (almost all transactions under $100) are contactless. The system isn't perfect, and anecdotal stories from LEOs indicate fraud has risen due to the low friction of contactless transactions, but obviously it's not too big a problem for the banks to wear (as all fraudulent contact…

The US Chip + Signature system is 1000x worse than the Chip + Pin systems I've experienced in any other contry

The problem with a pin system is that I have a like 8 cards that I use pretty randomly. While any of them can have a pin, the only one I know is my ATM card. I can't imagine how people do this with multiple cards and multiple pins without a password manager or some algorithm.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#66
post #11

I think a better market to look at for contactless payments is Australia. Over here we use them for everything . Apple pay has just started rolling out and pretty much 95% of places I've shopped/eaten at support it. If you're curious about adoption rate, it's a good case study as there's an existing contactless credit card system already in place.

Canada will provide better metrics soon enough. Nearly every bank there has rolled out Apple Pay system, and contactless payments are ubiquitous in Canada. Apple Pay is only available for ANZ here, while rest of the banks are rolling out their crappy payment apps.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#67
post #14

Here in Switzerland, nearly every terminal supports contactless payments and Apple Pay has launched ~1 month ago. Yet, next to nobody uses it because it's generally not available even though it has officially launched: Nearly all of the banks here are boycotting it and are pushing their own mobile payment startup [1] which also has much worse usability and was initially launched by the Swiss post, a company that stil…

> Swiss post, a company that still thinks that a 4 digit pin on their debit card is good enough How many examples can you provide of a 4 digit card pin being brute forced? Is there any other scenario where a 4 digit pin has been compromised but a 6 digit pin would be safe?

4 digit codes are even easier to shoulder-surf than the 6 digit ones.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#68

Earlier quoted context omitted.

edit: this is all wrong: The Australian banks make a lot of money off interchange fees. Apple wants a cut of the interchange fee to get access to Apple Pay (which is what ANZ did recently). This has slowed the Apple Pay rollout, but not because banks don't want to share the fee. By all accounts, the banks do want to be on Apple Pay, but each bank wants to give Apple the same cut as its competitors do (or at least, no…

You are pretty much totally wrong. Australian banks make much less from interchange fees than their US counterparts. Apple wanted the same fee in Australia as it collects in the US. With interchange fees being smaller in Australia this cut represented a much bigger portion of the total fee. The banks here have also already invested a lot of money and effort in driving contactless payments by issuing all cards with th…

Um. Yes. I did actually describe the opposite of what is in the articles didn't I?

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#69
post #28

I kept my Australian bank issued Visa card for a while when I first moved to Thailand, and used it while we were getting stuff set up locally. Even though it's never presented locally, with that card cashiers would often get the "sign or pin" prompt on the terminal, and then ask me (or gesture if their English wasn't great), and I'd usually pick pin, which would then produce a slip with "No signature required" printe…

Signing actually helps against fraud: Signatures can be compared, PINs cannot – and you can be made liable … :(

I don't think that there's an actual legal difference (though IANAL) here. Signatures and PINs are both effectively affirmations of consent, and only the authorized cardholder is contractually allowed to consent. If you deny that you gave that consent the process should be the same either way, you sign an affidavit to that effect if the CC/bank wants you to.

The difference is that not just anyone can draw an X on a terminal after skimming your card to pretend to be you. They need an extra piece of information to do so. They are still breaking the law by using your card, and it's still something the processor has insurance against.

Re: Apple Pay Now Accounts for Three-Fourths of U.S. Contactless Payments

#70

When I first got an iPhone with Apple Pay, I felt ridiculous pulling it out to buy groceries. It felt gimmicky, like I was showing off. That changed when my grocery store started requiring chipped cards to use the chip. AP easily shaves 20-30 seconds off the transaction. I can pay while items are still being scanned, I don't have to remember to remove the card, and the auth process is just faster. Works well enough f…

Isn't there something like Paywave there? I used it for 90% of my transactions in Canada. Only have to use Chip n Pin when going over $50.
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