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Valve – Handbook for New Employees (2012) [pdf]

valvesoftware.com

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Re: Valve – Handbook for New Employees (2012) [pdf]

#51

Yes, it would be really interesting if someone could get a person from Valve to give us an idea of how this all looks as of today. Can anyone make it happen?

It's from a few years ago but here is Michael Abrash's experience with working at valve http://blogs.valvesoftware.com/abrash/valve-how-i-got-here-w... + some interesting tibits about his past at Id and MS.

Re: Valve – Handbook for New Employees (2012) [pdf]

#52
post #18

This is quite old, and paints an overly rosy picture. After this was published a lot of the SteamBox project people got canned and were less impressed with the reality of Valve: http://www.wired.com/2013/07/wireduk-valve-jeri-ellsworth/

"We were having a difficult time recruiting folks. We would interview very talented people but they would be rejected by the old timers at Valve as not fitting the culture."

This sounds like a terrible environment to develop in.

Re: Valve – Handbook for New Employees (2012) [pdf]

#53
post #19

What worries me about this handbook is that it rarely gets updated. For a healthy culture to sustain, rules have to evolve based on all the new employees who join Valve.

Is Valve expanding all that quickly? I suspect it still has well under 1000 employees.

Somebody cited roughly 330 elsewhere on this page.

Re: Valve – Handbook for New Employees (2012) [pdf]

#54
post #25

Earlier quoted context omitted.

I mean, it's not like traditional companies—from Google to Comcast—consistently provide great customer support either. So you can't really make strong conclusions about why Valve is having issues there without additional insight; there are too many confounding variables to pin it just on its management structure. This is a common story with people trying something new. If you do the old-fashioned thing—buy IBM, so to…

That's a fair point, but I'm struggling to think of a way in which it isn't at least partially to blame. The handbook (and Valve insiders) say it's pretty much a do-your-own-thing company. Who'd want to deal with angry users all day?

Surely there are some people out there who really do have a passion for, and get satisfaction from, dealing with upset customers. The questions left are how hard are they to find and how expensive are they to employ.

Re: Valve – Handbook for New Employees (2012) [pdf]

#55
post #47

The USA is a cult. You are fine.

Cults focus on "we/us/them" not you doing what you feel is best for you.

In my experience a tremendous amount of religious teaching focuses on self-improvement (avoiding sin, cleansing of past sins, etc, etc).

I do agree that the USA isn't a cult though. Too big/diverse.

Re: Valve – Handbook for New Employees (2012) [pdf]

#56

I find the whole "You are a person who spend every waking hour optimizing yourself to become the best YOU you can be"-frame of mind very intimidating. Maybe it's because I'm not american, but even though I like to work with complex issues, I also like a 9-17 job with a decent income, and the ability to go home and relax when I'm not working. And by relax, I don't mean working on side projects, doing volunteer work or…

You're right - it's very much an American thing. Maybe not exclusive to the US, and it may vary by state or background, but still very common there from my experience with family and friends. In American culture, unless you're financially constrained, you grow up with someone hammering down the idea that you have to be doing something productive and getting better 100% of the time. If you're a kid, you have to be inv…

George Carlin summed this up pretty well - "When does a kid get to sit in a yard with a stick anymore? You know, just sit there with a fucking stick. Do today's kids even know what a stick is?" - https://www.youtube.com/watch?v=K0MKBdD2FGA

Re: Valve – Handbook for New Employees (2012) [pdf]

#57

I find the whole "You are a person who spend every waking hour optimizing yourself to become the best YOU you can be"-frame of mind very intimidating. Maybe it's because I'm not american, but even though I like to work with complex issues, I also like a 9-17 job with a decent income, and the ability to go home and relax when I'm not working. And by relax, I don't mean working on side projects, doing volunteer work or…

This is not an "American" thing, its a high-achiever thing. Valve is known for hiring some of the best people out there. This manual is written specifically for those people and appeals to those people and their values. Keeping those people happy and not looking for new jobs is 90% of what management does. Pretty much any competitive market has attitudes like this. Its just worse/better at certain employers. Considering how fast tech moves, it might not be entirely feasible to stop learning and expect to be competitive in the long run.

Personally, I really don't know anyone with this extreme mindset and work cultures in places like Korea and Japan make the US look like a walk in the park. I think you're overstating the case here more than a little. Its just rhetoric. If anything shops like Valve has all sorts of perks that most offices don't. I think there's a bit "feeding of the ego" with these materials here. Their engineers are good but they're normal people with kids and families and such. They aren't literally "optimizing themselves 24/7." They just like their assess kissed once in a while for staying current and competitive. Being told you're amazing during the on-boarding process is pretty common.

Re: Valve – Handbook for New Employees (2012) [pdf]

#58
post #55
post #47

Earlier quoted context omitted.

Cults focus on "we/us/them" not you doing what you feel is best for you.

In my experience a tremendous amount of religious teaching focuses on self-improvement (avoiding sin, cleansing of past sins, etc, etc). I do agree that the USA isn't a cult though. Too big/diverse.

In the example you've given the group is defining what is best and what is not; you doing what is best for you is defined by only you.

Here's a better explanation of the concept: https://en.m.wikipedia.org/wiki/Nash_equilibrium

Re: Valve – Handbook for New Employees (2012) [pdf]

#59

Earlier quoted context omitted.

You're right - it's very much an American thing. Maybe not exclusive to the US, and it may vary by state or background, but still very common there from my experience with family and friends. In American culture, unless you're financially constrained, you grow up with someone hammering down the idea that you have to be doing something productive and getting better 100% of the time. If you're a kid, you have to be inv…

George Carlin summed this up pretty well - "When does a kid get to sit in a yard with a stick anymore? You know, just sit there with a fucking stick. Do today's kids even know what a stick is?" - https://www.youtube.com/watch?v=K0MKBdD2FGA

[deleted]

Re: Valve – Handbook for New Employees (2012) [pdf]

#60

I find the whole "You are a person who spend every waking hour optimizing yourself to become the best YOU you can be"-frame of mind very intimidating. Maybe it's because I'm not american, but even though I like to work with complex issues, I also like a 9-17 job with a decent income, and the ability to go home and relax when I'm not working. And by relax, I don't mean working on side projects, doing volunteer work or…

You're right - it's very much an American thing. Maybe not exclusive to the US, and it may vary by state or background, but still very common there from my experience with family and friends. In American culture, unless you're financially constrained, you grow up with someone hammering down the idea that you have to be doing something productive and getting better 100% of the time. If you're a kid, you have to be inv…

I think you're overgeneralizing a bit when you say it's an American thing. Maybe you and your peer group were out in the hard-charging long tail of the distribution and you assume life looked the same everywhere else?

As someone who dropped down from honors courses sophomore year of high school to "college prep" and earned a thoroughly mediocre GPA in an easy major at a state school, I'll just say that there are allllll kinds of America out there in addition the one you describe. I don't have the numbers at my disposal but I'd be willing to bet that even that level of academic attainment puts me ahead of more than half of the population.

Just a different perspective on the matter.

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