PagerDuty Names Jennifer Tejada CEO

Post by toomuchtodo » Fri, Jul 22, 2016, 2:20 AM UTC

realbarack wrote: post #17

yeukhon wrote: post #16

I have no relation to anyone working at PageDuty. I'd like some real customer experience (but I can't tell if you are really a customer or not). Sorry if this is not allowed. But why PagerDuty? I looked at it many times (especially I am an AWS customer so at every convention I see them). I can set up an alert as email or even as SMS message with AWS, by feeding only CRITICAL issues to the ops team. What other feature…

We use it at my company. I'm not intimately familiar with all the features, but here's what I can tell you: -It's easy to set up and manage different on-call schedules -It's easy for someone to manage their own alert settings (e.g. I can add a bunch of different ways to be contacted, like "text me, then call me after 5 minutes if I haven't ACK'd") -We've integrated it with our internal metrics collections systems so…

Post by zok3102 » Fri, Jul 22, 2016, 3:19 AM UTC

coredog64 wrote: post #22

yeukhon wrote: post #16

I have no relation to anyone working at PageDuty. I'd like some real customer experience (but I can't tell if you are really a customer or not). Sorry if this is not allowed. But why PagerDuty? I looked at it many times (especially I am an AWS customer so at every convention I see them). I can set up an alert as email or even as SMS message with AWS, by feeding only CRITICAL issues to the ops team. What other feature…

Others have already mentioned most of what I like, but I'm also a fan of the muting. If an alert has already fired, additional instances of the same problem don't result in a new alert. No more opening your mail client to find 5000 emails with the same stupid "An error happened" subject line. Integration was dead simple as well. I couldn't use the official client (because reasons) and it was only a few lines of Pytho…

Post by ktRolster » Fri, Jul 22, 2016, 4:03 AM UTC

jimminy wrote: post #6

joshdickson wrote: post #5

Earlier quoted context omitted.

Yeah, really killed Google.

You're using a mismatched understanding of experienced and professional. Shmidt wasn't a professional CEO, he was a software engineer who worked his way up the ladder and then took his experience as CEO to another company. Tejada's experience seems to be all related to corporate management, and thus is a professional CEO.

Post by joshdickson » Fri, Jul 22, 2016, 4:50 AM UTC

kapitalx wrote: post #26

joshdickson wrote: post #11

Earlier quoted context omitted.

Yes, and I am telling you that is an ignorant stereotype. Edit: You've edited your response so many times I can't keep up. I am not arguing any point of view. You unilaterally said that it is always a bad sign when a company brings in an experienced CEO. That is an ignorant stereotype. Sometimes they succeed, sometimes they fail. Sometimes it's a smart hire, sometimes it's not. The late Dave Goldberg taking the reign…

Also in this case the CEO is staying on as CTO which is a good sign that this is a strategic hire rather than some internal issues leading to ousting of the CEO.

Post by Kiro » Fri, Jul 22, 2016, 6:06 AM UTC