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PagerDuty Names Jennifer Tejada CEO

forbes.com

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Re: PagerDuty Names Jennifer Tejada CEO

#11

Post by joshdickson »

fundameen wrote: post #10
joshdickson wrote: post #7

Earlier quoted context omitted.

No, I am saying something funny, for effect, based on an ignorant stereotype that professional CEOs never succeed.

No one said that professional CEOs always fail. I said it's a bad sign when one is hired. Are you arguing it's a good sign, or that tech companies do better with non-founder managers?

Yes, and I am telling you that is an ignorant stereotype.

Edit: You've edited your response so many times I can't keep up. I am not arguing any point of view. You unilaterally said that it is always a bad sign when a company brings in an experienced CEO. That is an ignorant stereotype. Sometimes they succeed, sometimes they fail. Sometimes it's a smart hire, sometimes it's not. The late Dave Goldberg taking the reigns at SurveyMonkey was an incredible turning point for the company.

Re: PagerDuty Names Jennifer Tejada CEO

#13

Post by xando »

scosman wrote: post #12

PagerDuty is one of the unique companies you can hate (because it wakes you up in the middle of the night) but also love and recommend to everyone. If you don't have it in your stack, get it.

I hate the name, the website, the logo. I hate them all. But I guess this all my fault.

And, I agree. PageDuty is one of those terrible product ideas executed right.

Good luck guys.

Re: PagerDuty Names Jennifer Tejada CEO

#14

Post by umeshunni »

jimminy wrote: post #6
joshdickson wrote: post #5

Earlier quoted context omitted.

Yeah, really killed Google.

You're using a mismatched understanding of experienced and professional. Shmidt wasn't a professional CEO, he was a software engineer who worked his way up the ladder and then took his experience as CEO to another company. Tejada's experience seems to be all related to corporate management, and thus is a professional CEO.

It's called getting Elop-ed

Re: PagerDuty Names Jennifer Tejada CEO

#15

Post by kornish »

fundameen wrote: post #10
joshdickson wrote: post #7

Earlier quoted context omitted.

No, I am saying something funny, for effect, based on an ignorant stereotype that professional CEOs never succeed.

No one said that professional CEOs always fail. I said it's a bad sign when one is hired. Are you arguing it's a good sign, or that tech companies do better with non-founder managers?

There's actually a study ("Rich vs King", [1]) by HBS showing that, controlling for other factors, bringing in a professional CEO can actually maximize the value of the founders' equity.

[1]: http://www.people.hbs.edu/nwasserman/rich_vs_king-proceeding...

Re: PagerDuty Names Jennifer Tejada CEO

#16

Post by yeukhon »

I have no relation to anyone working at PageDuty. I'd like some real customer experience (but I can't tell if you are really a customer or not). Sorry if this is not allowed.

But why PagerDuty? I looked at it many times (especially I am an AWS customer so at every convention I see them). I can set up an alert as email or even as SMS message with AWS, by feeding only CRITICAL issues to the ops team. What other features do PagerDuty offer and how did PagerDuty save your day?

Re: PagerDuty Names Jennifer Tejada CEO

#17

Post by realbarack »

yeukhon wrote: post #16

I have no relation to anyone working at PageDuty. I'd like some real customer experience (but I can't tell if you are really a customer or not). Sorry if this is not allowed. But why PagerDuty? I looked at it many times (especially I am an AWS customer so at every convention I see them). I can set up an alert as email or even as SMS message with AWS, by feeding only CRITICAL issues to the ops team. What other feature…

We use it at my company. I'm not intimately familiar with all the features, but here's what I can tell you:

-It's easy to set up and manage different on-call schedules

-It's easy for someone to manage their own alert settings (e.g. I can add a bunch of different ways to be contacted, like "text me, then call me after 5 minutes if I haven't ACK'd")

-We've integrated it with our internal metrics collections systems so it's really easy to say, "page someone when ${complex_condition} happens"

-IIRC it's not particularly expensive and totally better than the overhead of setting up and managing your own alerting systems.

Re: PagerDuty Names Jennifer Tejada CEO

#18

Post by fred256 »

yeukhon wrote: post #16

I have no relation to anyone working at PageDuty. I'd like some real customer experience (but I can't tell if you are really a customer or not). Sorry if this is not allowed. But why PagerDuty? I looked at it many times (especially I am an AWS customer so at every convention I see them). I can set up an alert as email or even as SMS message with AWS, by feeding only CRITICAL issues to the ops team. What other feature…

Escalation, shift scheduling.

Re: PagerDuty Names Jennifer Tejada CEO

#19

Post by jldugger »

scosman wrote: post #12

PagerDuty is one of the unique companies you can hate (because it wakes you up in the middle of the night) but also love and recommend to everyone. If you don't have it in your stack, get it.

Is there anything to recommend it over say OpsGenie or VictorOps?

Re: PagerDuty Names Jennifer Tejada CEO

#20

Post by sotojuan »

scosman wrote: post #12

PagerDuty is one of the unique companies you can hate (because it wakes you up in the middle of the night) but also love and recommend to everyone. If you don't have it in your stack, get it.

raganwald works at PagerDuty—hard to hate anything he's involved with.
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