Isn't the elephant in the room competing services : facetime, or facebook messenger, or whatever the google product is?
Which are all terrible in a business setting. Facebook is block at my employer, because most people doesn't seem to understand that they shouldn't be on Facebook during work hours. Also many companies doesn't exactly like it when you use a private account for business related communication. Google Hangout is just horrible, and not only because I'm require to have an Google account (and I'm NOT using person accounts f…
It's yet another piece of GoogleAbandonware.
They tried to force everyone into New Hangouts at least once, I'm not sure what came of that, or if I'm using it now, or what.
The biggest offense is their inability to offer a proper windowed experience; instead it relies on a browser-as-a-window-manager nightmare. You can't use your OS's window manager to deal with it in a rational/sane way, the rules of how and why you might get a sound notification for a message are impenetrable. I can't mute a conversation on the computer but leave audio notifications on my phone. I can't login/logout on my phone without a number of slow actions (I really wish I could schedule my availability), it's just.. ugh.