My best employee quit because I wouldn’t let her go to college graduation
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Re: My best employee quit because I wouldn’t let her go to college graduation
#2I don't understand how a manager wrote that letter and thought, "this is okay".
Re: My best employee quit because I wouldn’t let her go to college graduation
#3I don't understand how a manager wrote that letter and thought, "this is okay".
And if I'm her manager's manager, two points:
1. I have failed to train the manager properly, and need to consider whether that's because I'm a bad manager or the environment is such that it's time to leave; and
2. If I have spent some effort with my team and this manager to prevent such idiocy, the manager who made the decision needs to be either demoted or fired.
This is a more common scenario in customer service than it should be. The fact that seniority was the only criteria is an indicator that it's not a good environment. The fact that this manager thinks she needs to lecture the woman who quit on "professionalism" (especially for the reasons stated) is an indication that it's a terrible environment.
But I'm inclined to believe this is someone trolling "ask a manager." In what customer service job does someone with six years' tenure have lowest seniority?
Re: My best employee quit because I wouldn’t let her go to college graduation
#4Heh. Concert tickets yes, graduation no. Because there was "cost involved".
Hey, I got fired for taking off to get married on a Saturday one time.
Re: My best employee quit because I wouldn’t let her go to college graduation
#5The best managers learn what is important to their employees and figure out how to deliver it. Those employees will pay you back many times over. Invest in others, and they will invest in you.
Re: My best employee quit because I wouldn’t let her go to college graduation
#6The difference between management and control is often lost.
Re: My best employee quit because I wouldn’t let her go to college graduation
#7And to assume that her being raised in foster care has anything to do with this shows such prejudice. Good on her for quitting! I’m sure she won’t have any trouble finding a new job.
Re: My best employee quit because I wouldn’t let her go to college graduation
#8I don't understand how a manager wrote that letter and thought, "this is okay".
Me neither. I can't even believe it is true. It is too obvious that the manager is wrong, no one in his right mind could think to be in the right after such behaviour, especially not after the introspective necessary to writing it up. Add in the caveat of the switch for concert tickets, that's just ridiculous.
I don't know the site this is on. Is it a reliable one? If not, I bet this is a marketing stunt.
Re: My best employee quit because I wouldn’t let her go to college graduation
#9Is this for real - a manager writing a letter to a third party just so that the employee knows she made a "mistake" when clearly almost everyone would see who's at fault? I can imagine that there would be such managers but I find it hard to imagine that someone would write a letter saying he/she did such a thing.
Re: My best employee quit because I wouldn’t let her go to college graduation
#10Shame on the manager:
1. For treating the employee like that
2. For building a team in a way that prevented such a request from being accommodated
3. For still thinking that the "problem" here is with the employee who quit