This blog post is sooo bad and uninformed, it's hard to believe he is making money with mobile software. So, to his points: Google does not care about me. Google does not give me any mode of getting in contact with them. With both Apple and Microsoft, I have access to their developers Mh, what? Freenode irc channels, google code open issue trackers? a LOT of forums and blogposts to learn from? Official "support" on s…
This is how real business support works, not forums and mailing lists. The latter is cool, but you also need the latter to have a serious platform.