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Google Fiber agrees to acquire Webpass

webpass.net

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Re: Google Fiber agrees to acquire Webpass

#61
post #31

God, I hope the support doesn't end up like most other Google product's support. I have webpass and my heart dropped. My project fi experience has been bad enough already.

I work on Google Fiber. We have pretty good customer support; call us 24/7, someone in the US will help you with pretty much anything you want that's Fiber-related (WiFi too slow? TV remote not working? That sort of thing.)

Re: Google Fiber agrees to acquire Webpass

#62

Huge fan of Webpass. 1 Gbps of IPv4/6 with great customer service for $55 a month. It can't be beat, if it's available to you. I hope this is a win for the Webpass employees, in the short and long term. Thanks for all the bits!

We once spent a year in a building that had Webpass. Ever since then we've moved several times, and every time we ask if they have Webpass in the building. Fantastic service.

Re: Google Fiber agrees to acquire Webpass

#64
post #47

Earlier quoted context omitted.

That's not entirely correct. Webpass has been using glass provided by other companies for years, that's how they get the redundancy in the mesh. In 10 months they've been laying down their own glass trunk lines along a VERY small corridor. Last year was ~15 blocks of Howard St. This year was supposed to be Bryant St. So if you were in SOMA you had a decent chance. Google has already stated they were going to use some…

(I'm not an industry expert) Prior to 10 months ago, were there any Webpass end users without the fixed wireless hop to fiber? What exactly does Webpass mean when they distinguish between their fixed wireless product and their fiber product? I'm not concerned with who owns the fiber, I would just prefer not to have wireless involved because of weather and oversubscription.

"were there end users on fiber?" Yes. Not many but yes. A large amount of their wireless backhauls terminated at data centers in SF, but some also "terminated" at buildings. These locations you could use webpass and basically be on fiber direct - though that wasn't the purpose. It was mostly so that they didn't have to backhaul connects ALL the way across the city and should a DC or major link go offline, it could reroute. Yay mesh networking.

The difference between that and fiber is who owned the glass. All of what I mentioned above, to my knowledge, is glass leased from other companies (Ex: AT&T). Their fiber product is glass they dug up the street and laid themselves - directly from the DC. If you look at the fiber maps in SF ( https://webpass.net/fiber ) they all start at 365 Main ( http://365datacenters.com/ ).

As a webpass customer, I have to say that weather and oversub have not been an issue for me for the last 3 years. For example this winter there was only 2 days where it rained hard enough (when it was REALLY coming down) to notice latency. In both cases it was for ~10mn and I only noticed because I was on SSH connections. Any muggle's netflix connection wouldn't even flinch.

Re: Google Fiber agrees to acquire Webpass

#65
post #48
post #23

Earlier quoted context omitted.

I don't really get this phobia of fixed wireless. The technology is improving by leaps and bounds--while the technology for digging up city streets isn't.

The resources needed to widescale deploy fixed wireless are an order of magnitude less than residential fiber. I was counting on Google flexing its muscle to accomplish the fiber that less powerful organizations could not push through.

Google doesn't have the muscle to deploy fiber in SF on terms that make economic sense. If Fiber is profitable, a big part of the business case undoubtedly depends on the conditions Google imposes as a prerequisite for deployment: fast-track permitting and no build-out requirements. It'll take a lot of leverage to get SF to agree to those things.

At the same time it's kind of a huge embarrassment for Google not to offer Fiber in its own back yard. Fixed wireless gives Google a bridge to offering Google Fiber service in SF without taking on the SF government head on.

Re: Google Fiber agrees to acquire Webpass

#66
post #60

I hope this reduces the cost of their business offerings. I love the service, and the home offering is the deal of the century, but $500/month for 50Mb/sec symmetric or $250/month for 20Mb/sec symmetric is hard to swallow for our business (or any other). They offer faster service (gigabit and probably more) but what startup can pay 10k/month for their business internet? What's worse is monkeybrains and webpass should…

I'm curious, why is it that business plans are so much more expensive than residential ones?

Re: Google Fiber agrees to acquire Webpass

#67

I have webpass with 1gb for 550 a year. I've had it for 7 years or so. The bummer is- it's actually cheaper than Google charges in other cities- hopefully the price does not go up.

Webpass does not serve houses or smaller and/or older apartment buildings. This substantially lowers their install costs per customer relative to business models, like Fiber, that serve almost everyone n an area.

Re: Google Fiber agrees to acquire Webpass

#68
post #67

I have webpass with 1gb for 550 a year. I've had it for 7 years or so. The bummer is- it's actually cheaper than Google charges in other cities- hopefully the price does not go up.

Webpass does not serve houses or smaller and/or older apartment buildings. This substantially lowers their install costs per customer relative to business models, like Fiber, that serve almost everyone n an area.

It's a brilliant business model: expand slowly based on demand only to dwelling units dense enough to be economically viable.

Re: Google Fiber agrees to acquire Webpass

#70
post #68
post #67

Earlier quoted context omitted.

Webpass does not serve houses or smaller and/or older apartment buildings. This substantially lowers their install costs per customer relative to business models, like Fiber, that serve almost everyone n an area.

It's a brilliant business model: expand slowly based on demand only to dwelling units dense enough to be economically viable.

It definitely is and a bunch of small companies are doing an amazing job of it (Seattle has three such companies, for example).

It is also one big reason why I really want municipal fiber. There are a lot more "houses or smaller and/or older apartment buildings" than there are new condo or high-end apartment buildings. It would be nice to have some competition in those dwellings alongside the cable company, usually with caps, and (maybe) the telephone company, usually DSL with very slow speeds.

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