This happened to me about 5 years ago on ebay when selling an iPhone. I was an eBay member since 1999, 100% positive feedback, occasional seller (about once a month). I sold a perfectly fine iPhone, buyer with no feedback history complains to eBay he never received the phone despite tracking showing it was delivered. He also leaves me negative feedback (in broken English). eBay sided with the buyer immediately and at…
so I understand paypal's and ebay's stance 1. They are up against CC companies who will side with their customer 2. A market suspected of selling fraudulent goods fails quickly 3. Sellers enter the agreement knowing full well there is a risk of a bad buyer and they will lose in the dispute.