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Aldi's Barcode Strategy

motherjones.com

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Re: Aldi's Barcode Strategy

#151

Earlier quoted context omitted.

The key is to just dump everything back into the cart and bag it later, on the table behind the cashiers. I sort my stuff by how well it can be stacked - pasta, cans, potatoes and the like go first, then milk, cheese, etc, and finally fruit, delicate vegetables, crisps, and other things you don't want crushed. You can just shove it all in the cart that way - I can match the cashier's speed.

What's an Aldi customer's incentive to do this? Is the cashier going to throw your groceries on the floor if you don't keep up? If not... why not take your time and bag your groceries safely?

> What's an Aldi customer's incentive to do this?

Social pressure. You've just waited in a queue, and there are people behind you in that queue.

Re: Aldi's Barcode Strategy

#152
post #52

Earlier quoted context omitted.

>> Also the shopping cards have a small chain that attaches to the cart in front of it. You unlock the cart by sliding in a quarter so you can use it while shopping. I must admit that the first thing I did after observing this new system was to test whether the chain was long enough to "lock" the cart to itself and get the quarter back without returning the cart. Try it for yourself ;)

Spoiler alert: it will not work. The people in the cart factory attaching the chain will have tested that as well.

Spoiler spoiler alert: you can however lock two carts to each other, though it is a bit of work! I never tested more than two, but the geometry of the situation would make it moderately difficult.

Re: Aldi's Barcode Strategy

#153
post #101

I've been an Aldi fan for more than a decade, buying almost all of my family's groceries there (four kids, it's cheap and doesn't require figuring out what is really on sale this week vs. what is really over-priced this week, or messing with Coupons). The quality of most of their products meets or exceeds that of the name brands[1] except in a few circumstances (their equivalents to Cheerios and Frosted Mini Wheats a…

What the article doesn't mention: Aldi optimizing the speed of their cashiers is nothing new. The northern Aldi ("Aldi Nord") for a long time had three-digit article codes for every product that cashiers had to know by heart--which also meant that they couldn't have more than 1000 different products. In fact, that system was so efficient that they completely switched to bardcodes only in 2002 as they didn't see any a…

Interesting - Part of me wonders about what their accuracy rate was with that kind of system. 1,000 different 3-digit numbers is still a lot to remember. It's possible, but it would seem to add a pretty big barrier for a lot of people who would otherwise be fine as a cashier, elsewhere. Though when I worked at CompUSA in the early 90s, we lacked barcode readers and each product had a 6-digit SKU which meant only being able to remember a handful of them for the most popular products[0]. It was also horrible for accuracy because each SKU was assigned in order, so fat fingering any of the numbers would result in the wrong product being rung up. This was often caught, but if it was the last or second to last digit that was missed, it was likely to end up being a different version of the same product (more RAM, different CPU, etc) and it would be missed[1] resulting in either the customer paying more (unlikely - those were not missed) or paying less (likely, because the cashier wouldn't notice and the customer was less likely to say anything if they happened to actually notice and the result is them saving a few hundred bucks).

[0] We did have one cashier that I'm fairly certain had well over 90% of the products in the store memorized (we'd grab random things trying to throw him off, but he was like a machine). He had brain surgery a decade prior or so and said the way his memory worked changed shortly afterwards.

[1] The worst case I recall was a $500-$600 memory upgrade kit for an Compaq laptop that was fat fingered, resulting in the generic being rung up. It had an identical description but was half the price. A few days after inventory was done, they traced it back to a single customer who bought every one we had in stock in one transaction. The customer probably knew the price was way too good and decided to buy them all as a result (it's unlikely even he knew it was a cashier error since the product looked right on the receipt).

Re: Aldi's Barcode Strategy

#154
post #101

I've been an Aldi fan for more than a decade, buying almost all of my family's groceries there (four kids, it's cheap and doesn't require figuring out what is really on sale this week vs. what is really over-priced this week, or messing with Coupons). The quality of most of their products meets or exceeds that of the name brands[1] except in a few circumstances (their equivalents to Cheerios and Frosted Mini Wheats a…

The funny thing is how POS systems in the US have regressed over the past 25 years. The IBM registers I used in the early 90s were fast and accurate while slinging packages over the scanner. Nowadays everything is laggy and needs special care to present the UPC to the machine just so. That is except for Aldi's systems.

This is so true. I worked as a supermarket checkout operator at a large Australian chain of supermarkets for a few years, and the PoS systems were redone while I was there. Before were old Fujitsu machines running an old version of OS/2 with mechanical keyboards. After overhaul, Windows xp embedded machines with touch screens. The touch screens were a massive step backwards, especially when it came to punching in produce codes (many of which I can still remember today).

That and the 'express' lanes being physically smaller used a different, smaller model of scanner rather than the larger scanner built into the counter. The smaller scanner, though removable which was helpful when scanning large crates of soft drinks and other heavy items (would pass the scanner to the customer so they didn't have to lift those out of the trolley) was slower and laggier for everything else and had a smaller "field of view"

Re: Aldi's Barcode Strategy

#155
I remember the pre-barcode times at Aldi in the late 1980s in Germany. The cashiers would type in numbers into the cash register like crazy. They knew every price of every product and had to put it into the machine. It was at least thrice as fast as every other shop at that time.

It felt like barcodes didn't make it that much faster, but Aldi ones are still around the fastest ones.

While the speed is impressive, it also adds a lot to stress because the cashiers require you to get away as fast as possible.

Re: Aldi's Barcode Strategy

#156
post #154

Earlier quoted context omitted.

The funny thing is how POS systems in the US have regressed over the past 25 years. The IBM registers I used in the early 90s were fast and accurate while slinging packages over the scanner. Nowadays everything is laggy and needs special care to present the UPC to the machine just so. That is except for Aldi's systems.

This is so true. I worked as a supermarket checkout operator at a large Australian chain of supermarkets for a few years, and the PoS systems were redone while I was there. Before were old Fujitsu machines running an old version of OS/2 with mechanical keyboards. After overhaul, Windows xp embedded machines with touch screens. The touch screens were a massive step backwards, especially when it came to punching in pro…

I've noticed this as well. I worked as a grocery store checker in college, and was consistently one of the most efficient in the store. Yet now when I use self-checkout machines I feel like I'm fighting them every step of the way. Yes, I scanned the item. Yes, I put it in the bag. No seriously, it's in the goddamn bag.

Re: Aldi's Barcode Strategy

#158
post #119

Earlier quoted context omitted.

The sitting thing is common in England (and perhaps elsewhere in Europe). It definitely stood out to me when I was visiting.

It's so rare here I can't think of another time I've seen it. I've always wondered why: comfortable people tend to be less grumpy and the typical cashier job involves "not leaving a very small space for a long period of time". This small space is about the size of ... a chair. I think the perception of people standing in line is more likely to make them feel that the cashier is working slower because they're sitting[…

Expect to see more of it in California in the future. All it took was a class action lawsuit (and 7 years).

http://www.latimes.com/local/lanow/la-me-ln-court-sitting-wo...

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