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Miso (YC S16) offers high quality on-demand home cleaning in South Korea

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Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#31

Post by Naritai »

haksudol wrote: post #29
Naritai wrote: post #25

Earlier quoted context omitted.

Did HomeJoy not have a review system? I honestly don't know. But are you confident this will be enough to differentiate yourself from competitors?

Basically review system is very effective one to maintain high quality. Not only review system, we are adopting insurance plan for our customers and cleaners. That is also attractive point for high experienced freelancer cleaners. We believe there are plenty of ways to keep our customers happy.

Uber has a review system, yet lots of stories about low quality drivers. They may be low in overall % of rides but get lots of new coverage overtime somebody has an axe to grind. I think you need to consider this more carefully.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#32

Post by hkmurakami »

Avshalom wrote: post #26
haksudol wrote: post #24

Earlier quoted context omitted.

No. Our pricing table is simple. 45,000KRW(about $40) for 4 hours, 85000KRW(about $80) for 8 hours.

Then you're not a marketplace for independent cleaners.

Intriguing. As a thought experiment, if San Francisco organizes a farmers market for Tomato farmers and city residents but stipulates that prices must be fixed at $2 per tomato, is that no longer a market by the economic definition, now that price discovery has been taken away?

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#33

Post by hkmurakami »

Hydraulix989 wrote: post #8
haksudol wrote: post #2

Hi. I'm Haksu. co-founder of Miso. If you have anything to ask, I'm happy to answer.

I guess the big question for this concept is how do you avoid becoming another HomeJoy? What advantages does the SK localization/market give you? Interesting that YC is willing to bet on this concept again.

Expanding on the "avoiding becoming Homejoy" train, how do you prevent cleaners and clients from striking a deal outside of your marketplace once the client is happy with the cleaner and is presented with a discount by the cleaner?

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#34

Post by hkmurakami »

misomiso wrote: post #20

Oh yeah! I've been waiting for over a year for this HN username to pay dividends!

Next thing you know, your account will be hacked and taken away from you. ;)

https://medium.com/@N/how-i-lost-my-50-000-twitter-username-...

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#35

Post by narrowrail »

hkmurakami wrote: post #32
Avshalom wrote: post #26

Earlier quoted context omitted.

Then you're not a marketplace for independent cleaners.

Intriguing. As a thought experiment, if San Francisco organizes a farmers market for Tomato farmers and city residents but stipulates that prices must be fixed at $2 per tomato, is that no longer a market by the economic definition, now that price discovery has been taken away?

It would be a fixed market, not a free market.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#37

Post by Avshalom »

hkmurakami wrote: post #32
Avshalom wrote: post #26

Earlier quoted context omitted.

Then you're not a marketplace for independent cleaners.

Intriguing. As a thought experiment, if San Francisco organizes a farmers market for Tomato farmers and city residents but stipulates that prices must be fixed at $2 per tomato, is that no longer a market by the economic definition, now that price discovery has been taken away?

Depends on if you're buying from 'the farmers market' or if you're still shopping amongst individual--but price fixed--farmers.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#39

Post by victorology »

asimuvPR wrote: post #36
victorology wrote: post #10

Hi, I am Victor, another co-founder at Miso. Just arrived at SFO to take part in this summer's YC batch.

Would you mind speaking about your experience of joining YC and building a business in SK?

We don't have much experience with the program yet. We arrived in SF this morning and the first dinner ended about an hour ago.

There are some stressful aspects to building a business in SK and being in the Bay Area. 2/3 of our team will remain in Seoul while we are here. Relocating to a new area for 3 or 4 months poses its difficulties.

Despite that, we applied to YC for a reason and believe it will pay off. YC's network is great and the feedback so far has given us clarity as to what we should focus on. On a day to day basis, we plan on matching our hours with Seoul and will have Google Hangouts up to communicate better. We also brought office phones (VOIP) so we can continue to handle customer care as well as cleaner phone on boarding so we can continue to have a good grasp on what our customers want.

I will probably be able to offer more insights after a bit more experience in the program.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#40

Post by asimuvPR »

victorology wrote: post #39
asimuvPR wrote: post #36

Earlier quoted context omitted.

Would you mind speaking about your experience of joining YC and building a business in SK?

We don't have much experience with the program yet. We arrived in SF this morning and the first dinner ended about an hour ago. There are some stressful aspects to building a business in SK and being in the Bay Area. 2/3 of our team will remain in Seoul while we are here. Relocating to a new area for 3 or 4 months poses its difficulties. Despite that, we applied to YC for a reason and believe it will pay off. YC's ne…

Do you plan to blog about the experience? If so, where? :)
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