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Miso (YC S16) offers high quality on-demand home cleaning in South Korea

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11–20 of 42 posts

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#11
>> Unlike the USA which has worker classification problems, South Korea’s cleaning industry is primarily comprised of freelancers.

That seems like the money statement there. Is this basically saying Miso can get away with paying cleaners the equivalent of a very low hourly wage?

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#12
post #5

Do you see the evolution of iRobot-esque autonomous cleaners as a threat to your business? Are you planning on pulling an uber with all the capital you raise and pursuing R&D of said devices?

I think it's still enough of a long-term threat (I'd say 5 years for these to start to become an issue, 10 years to become commonplace) to not get in the way of growing their business, and maybe eventually they will employee a few of those devices themselves. If anything, in Uber's case, the other players have shown it can be a wise choice to form partnerships rather than to take on the risky and capital intensive pr…

Even then, self-driving cards are a single-purpose task (yes, that task is complex, but it's single purpose). Cleaning is the amalgamation of a number of tasks. Furthermore, anyone who's had a cleaner knows that a big part of home cleaning is 'neatening', i.e. pickup up and straightening material to make them more aesthetically pleasing. Machines won't be easily doing that for some time.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#13

>> Unlike the USA which has worker classification problems, South Korea’s cleaning industry is primarily comprised of freelancers. That seems like the money statement there. Is this basically saying Miso can get away with paying cleaners the equivalent of a very low hourly wage?

Depends on your definition of low. In Korea, the minimum wage is around $6 while we pay $10 and up to $13 for empty homes.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#14
post #7
post #2

Hi. I'm Haksu. co-founder of Miso. If you have anything to ask, I'm happy to answer.

Are you employing your cleaners or is the model similar to Homejoy where you are a marketplace for independent cleaners?

We are a marketplace for independent cleaners.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#15
post #2

Hi. I'm Haksu. co-founder of Miso. If you have anything to ask, I'm happy to answer.

I guess the big question for this concept is how do you avoid becoming another HomeJoy? What advantages does the SK localization/market give you? Interesting that YC is willing to bet on this concept again.

I believe high quality is key. We have been able to receive high reviews from our customers even though we offer little hands on training. In April, our average review was 4.6 out of 5. We are also rolling out an insurance product that is not widely offered in Korea at the moment.

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#17

Earlier quoted context omitted.

I guess the big question for this concept is how do you avoid becoming another HomeJoy? What advantages does the SK localization/market give you? Interesting that YC is willing to bet on this concept again.

I believe high quality is key. We have been able to receive high reviews from our customers even though we offer little hands on training. In April, our average review was 4.6 out of 5. We are also rolling out an insurance product that is not widely offered in Korea at the moment.

How will you maintain high quality if you don't train your workers?

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#18
post #7

Earlier quoted context omitted.

Are you employing your cleaners or is the model similar to Homejoy where you are a marketplace for independent cleaners?

We are a marketplace for independent cleaners.

Can they set their own prices then?

Re: Miso (YC S16) offers high quality on-demand home cleaning in South Korea

#19
post #5

Do you see the evolution of iRobot-esque autonomous cleaners as a threat to your business? Are you planning on pulling an uber with all the capital you raise and pursuing R&D of said devices?

"All the capital you raise?" They've raised 190K.

Uber has raised 12.5 Billion dollars.

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