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Facebook disabling messaging in its mobile web app to push people to Messenger

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Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#171
You can just switch over to the desktop version of Facebook and the messaging will work as on a desktop browser. You can also use messenger.com by requesting the desktop version. It sucks but not as much as the intrusive messenger.

The trend is alarming though and just fortifies my perception of Facebook further. They're trying to make their cust..uh, I mean, products, behave the way they want instead of listening to what people want and how they want it. That's a classic bad move from any company. Since this is HN, wasn't success supposed to have a high correlation with "Make something people want" ?

Facebook's leverage is mostly based on their user base. As soon as there's at least one commonly used social network where I can find most of my friends, bye bye Facebook. That is a ridiculously hard problem to solve and Facebook know that. At the same time they're just using more and more of that leverage by trying to force things down on people's throats instead of adding to the pile of reasons why people would want to use Facebook. This makes it imperative that once something else, something even moderately bearable that is not Facebook, becomes available then people will be fleeing in masses.

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#173
post #156

I have stopped using Facebook (Twitter and everything social) half a decade ago. I don't use messaging apps and turn on my phone only when I really need to. Result: more free time to do interesting and productive things and people aren't bothering me as much. I have taken control of my life and I'm not being pushed around to do things based on notifications or desire for artificial status(likes, retweet, stars). Stop…

How is HN not a social network? (I'm not being snarky, I'm just curious on your line of thinking here)

There is no network or linkage between users? And people are not allowed to post inane topics or messages.

Pretty basic.

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#174
post #17

Eventually facebook will become so user hostile the network effect will mean that so many people are leaving it'll be like Digg and Myspace all over again. Can we go back to the time when companies tried to please users instead of advertisers?

I'm not a heavy Facebook user, so I may very well be wrong, but I think Facebook is slowly start to be less valuable in some respects. For instance businesses need to start evaluating if they really require a Facebook presence. The users that can reach you on Facebook are obnoxious, and expects 24/7 feedback. Unless you are a small niche business you're simply not able to build sufficient community around your Facebo…

The big companies have got a Facebook/Twitter etc presence because their competitors have one. It's almost certainly a pain in the ass for them because as you mention customers will use it as a public platform to beat the company with when they're pissed off.

There was a period about 5 years ago when every company in the world thought they needed to have Facebook, Google+, Twitter, LinkedIn and so on. It was a serious case of FOMO (Fear Of Missing Out) as opposed to a genuine business case for social media.

I suspect we're going to see small and medium companies take a view that maintaining a presence on social media is still not generating ROI. As a result they'll consolidate to fewer social media platforms and perhaps at some point none at all.

If SMEs (or SMBs as they're known in the US) take this approach, big companies will slowly follow I'm sure.

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#175
post #70

Earlier quoted context omitted.

Chrome has perfectly acceptable push notification support. I am an occasional user of Facebook Messenger, and using the mobile website was perfect: I don't care if notifications are delayed or even lost (I'll see the messages eventually anyway). But there's no way I'm going to install a separate app for something I use maybe once a week, tops. If it stops working from the mobile website, then I just wait until I'm ba…

> I don't care if notifications are delayed or even lost But I hope you can imagine why a chat team does care if a technology doesn't allow them to send timely and reliable notifications. It is often better to have no feature than a bad feature. I've never used the mobile web messenger, but if it is unreliable, only works in a few browsers, it makes sense to remove the product.

The mobile Facebook website worked fine with messages. You could see whether there were new messages and you could read them and reply to them. You could even chat a bit albeit not as conveniently as on a laptop or a messaging app such as Hangouts or Whatsapp. But it was just enough to keep you connected when needed.

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#176
post #18

Facebook's forced migration of their users from basic, functional chat is, in my opinion, more frustrating than any single decision they've made to date (perhaps second to platform risk materializing to those businesses built on top of them). I once had a (protracted) debate with one of their earliest product designers who defended the decision unconditionally. His arguments were—more or less—"it's better for the use…

"better for the user" does not mean "better for EVERY user". A product team has to prioritize. I hate the permissions demanded by messenger, but for me it is nicer to use than the mobile site. I'm curious what people prefer about the web chat version?

I have nothing against the Messenger app per se, but my phone's storage space and RAM is limited. I can't have all the apps installed I would like, and often find myself having to uninstall the apps that I use less frequently, even if I do use them sometimes (part of the problem could be solved by rooting the phone, but I'm lazy). So Facebook forcing me to install a new app (in my case back in 2014, as I don't really like the mobile web version) felt like a big FU from them, especially taking into account that their primary app is already a memory and battery hog (the most resource-consuming app in my phone).

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#177
post #161

Earlier quoted context omitted.

There are no good chat platforms that have anywhere near the network effect of Facebook. There are a couple of silos that are ok, like Hangouts and presumably iMessage. People don't generally use XMPP. Sending a text message can be a bit intrusive, a facebook message is more like an email in that I don't expect to wake someone in a different timezone if I send one - but it's unlike an email in that I can be fairly ce…

The first part of your argument makes perfect sense. The rest less so. Looking at my iOS phone's options, I believe I can disable access to pretty much any data the browser doesn't have, including notifications. What am I missing?

Probably that I have an Android phone :-)

[ed: About notifications - I think the point there is more a cultural point. I don't want to send you a fb message at 3 am your time if I think it might wake you up.]

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#178
post #49
post #17

Eventually facebook will become so user hostile the network effect will mean that so many people are leaving it'll be like Digg and Myspace all over again. Can we go back to the time when companies tried to please users instead of advertisers?

I think we are slowly going back to the time when social networks didn't exist. The "social network" generation is maturing enough to know better than using social networks, and the new generation considers them lame and apparently prefer more discreet methods of communication and socializing. FB(the platform), Twitter and the rest, are slowly finding their place as news aggregators and celebrity/corp point of presen…

ie snapchat

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#179
post #156

Earlier quoted context omitted.

How is HN not a social network? (I'm not being snarky, I'm just curious on your line of thinking here)

There is no network or linkage between users? And people are not allowed to post inane topics or messages. Pretty basic.

How do you think the voting ring detection works?

Some users post contact info in their profile, so there is the possibility for messaging (email). Yes, there are policies, and structure and many good things - I'm not sure that means that HN isn't a social network of sorts?

I suppose it might boil down to a technicality, but I always read "social network" as a graph that describes how a group is connected - not as some strict technological definition. So a bunch of people that informally meet at a cafe to discuss politics, art and other topics can be described as a social network.

Re: Facebook disabling messaging in its mobile web app to push people to Messenger

#180

That's not true. You still can access the conversations from a browser on Android. - press the chat icon - wait for Google Play to open - switch back to your browser - press the "X" on the "Your conversations are moved to Messanger" dialog - select the person you want to chat with - wait for Google Play to open again - switch back to your browser Proof that it works: http://i.imgur.com/29BoF8V.png

There is an easier way. Before you click on chat, from chrome preferences choose"request desktop site" Click chat icon. Profit

Both m.facebook.com and mbasic.facebook.com work for me and I see chat, Chrome Beta for Android. Maybe they (for now?) didn't enable it everywhere yet?
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