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Ask HN: How to deal with stress and overspecced responsibility?

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11–20 of 63 posts

Re: Ask HN: How to deal with stress and overspecced responsibility?

#11
I used to be the only developer at my company, responsible for all of our internal web software and outward facing web software, and developing all custom code. I had 10+ projects going at any given time as well as catching any bug reports/questions for any of our internal web software.

I reported directly to the CEO. I coped with this as long as I could fighting through burn out until I finally let him know we needed to expand the team. I was buckling under all the tasks. I spelled out clearly how it was far too much for any one person to handle.

We've slowly over time expanded the team until we now have 5 developers, which is still less bandwidth than we want but it makes things a lot more manageable, because we now as an organization accept a more realistic view of what we can do with the team we have.

I would say try talking to your manager about the reality of your situation. Have a real conversation about your concerns. If they go unheard or nothing comes of it, then it's probably time to move on.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#12
Congratulations on your promotion to Director of Engineering!

Now would be a good time to assess your manager's history and learn to delegate the things you may have been doing on your own to others like they did. Your manager should be able to help you do this.

If this is an established company then this can't be the first time they've been in this situation, so there's probably a misunderstanding somewhere.

If this is a new company then it could be that they are learning this process as well.

If you haven't actually been promoted or your manager can't or won't help you grow into your new position and work through these issues then something's wrong. Beware.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#13
Contrary to what many people think, few of us have managers who can consistently and successfully lay out the optimal career path and help us achieve it. I'd say there are three main reasons:

1. It's really hard to do.

2. Few people have themselves been trained on management.

3. Faced with 1 and 2, people focus on their own, more familiar personal deliverables.

Therefore, if you want things to change, you'll probably have to make some specific suggestions. And to do that, you should do some homework. I highly recommend starting with Managing Humans by Michael Lopp (http://www.amazon.com/Managing-Humans-Humorous-Software-Engi...) or maybe The Hard Thing About Hard Things by Ben Horowitz (http://www.amazon.com/Hard-Thing-About-Things-Building/dp/00...). Spend an hour or two with each book and you'll have a better idea what can be done, and why.

What you're finding is that working as both a full-time manager and full-time engineer is very difficult, borderline impossible. Eventually, you'll have to choose. An increasing number of small companies are starting to understand this reality, and allow their top people to grow into either technical leadership or management leadership roles. Expecting both, simultaneously, is not realistic.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#14
Some of what you describe probably falls under the category of tasks that, if you are smart, you can just figure out (gap analysis, for example, whilst a wonderfully bullshit bingo compliant term, is fundamentally quite straightforward), and no training or mentoring is really required beyond a bit of practice and some copy and paste from previous examples (and perhaps a bit of bluffing, here and there). I'm moderately certain that most people just make this stuff up, and it usually works out okay. I think confidence is probably key.

Where your responsibilities start to stretch to, say, handling conflict between stakeholders, other stakeholders, and non-stakeholders, I suspect that you will either thrive on that sort of situation - and connive ways to benefit from it - or you will always hate it, and I'm not sure any amount of support or training will really help here.

Lastly, if you are doing HR-type duties, then you really do need training here. Sometimes common sense really does not apply here, only prior experience, and you should not be expected to handle these types of tasks without proper assistance and guidance from people qualified to do that.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#15
post #3

In part your VP has already provided you the solution "allocated headcount for a large team". Question is can you keep all the balls in the air successfully while you go through the hiring cycle. I have talked with many CIO's who have gone through similar transitions in their own career. Starting as very technical and needing to transition to managing people, corporate functions and major projects. These transitions…

This is correct. HIRE HIRE HIRE!

It is a conversation with your VP at this point. If I don't get the help you have told me I can go get this is going to sink, its going to be my number one priority.

The other thing you need to find is a mentor, if you don't have any one in your circle (a former boss works, someone else who has been promoted) then you need to find outside help. Start looking for life coaches and or professional coaches, you may need to go through a few of them, but you might find someone you like and who can genuinely help you out.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#16
post #5

I'm in a similar situation and have no idea how to solve it. I've been thinking of pulling together a mastermind of other programmers-turned-executive so we can talk about these problems together. I'm seriously peter principally-ing over here. ;) Anybody interested? Me: Mid 30s Director of Technology Team of 10 + part timers. No College. Two failed saas products.

I'm interested. My email address is in my profile.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#18
I took time to learn about increasing my productivity and learning how to delegate tasks.

It was great to have my name on lots of projects, but after a while, it becomes impossible to manage it all.

Read or listen to the 4 Hour Work Week, its really about 10X your productivity.

Re: Ask HN: How to deal with stress and overspecced responsibility?

#19
Find a mentor - I've been through a similar situation years ago (happy to help if interested). As others have said, make sure to get a comp/title change in response to you taking on additional responsibility. What I think you'll find as you grow in your career, is that what you say no to (and your ability to focus) will become much more important than your ability to take on more and more tasks. We're all human and will have breaking points, so maintaining the ability to focus is crucial.

Don't let your lack of degree or business training discourage you. A lot of leaders at start-ups today have similar backgrounds, and are learning on the fly. One area I found difficulty assessing was identify which stress was me growing into a role versus which stress was self-imposed. I worked with an executive coach to help learn the difference and make some small tweaks to my behavior.

Hang in there, say no more often, and reach out to others who have gone through a similar transition for help.

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