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Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

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Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#71
post #52

Earlier quoted context omitted.

While I was caught up in the anti-Walmart meme [and I'm using "meme" dismissively] for many years, today Walmart provides jobs in my community and those jobs appear to be stable with regular shifts because I often see the same cashiers at the same times one year to the next. I'll add that Walmart also generates local sales and income tax revenue [and sometimes property tax] that helps make schools and roads and fire…

Sure, Walmart provides jobs in your community... But they cost state and federal taxpayers in a significant way. Walmart's business model depends on state and federal government assistance to their low-paid workers: http://laborcenter.berkeley.edu/the-high-public-cost-of-low-... It is true that Walmart brings in local revenues through sales and property taxes, however this is more than offset by the assistance state…

I don't disagree. I think Walmart expresses the structure of health care access in the United States. I don't think the contractor model as implemented in the consumer facing gig economy or more traditionally in Amazon's warehouses has noticeably better economic outcomes for workers.

My impression is that when journalists muckrake contract labor, healthcare access gets lumped in with employment instability and attempts at assigning responsibility to the big brand for the effects of outsourcing to the lowest bidder.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#72
post #52

Earlier quoted context omitted.

While I was caught up in the anti-Walmart meme [and I'm using "meme" dismissively] for many years, today Walmart provides jobs in my community and those jobs appear to be stable with regular shifts because I often see the same cashiers at the same times one year to the next. I'll add that Walmart also generates local sales and income tax revenue [and sometimes property tax] that helps make schools and roads and fire…

Sure, Walmart provides jobs in your community... But they cost state and federal taxpayers in a significant way. Walmart's business model depends on state and federal government assistance to their low-paid workers: http://laborcenter.berkeley.edu/the-high-public-cost-of-low-... It is true that Walmart brings in local revenues through sales and property taxes, however this is more than offset by the assistance state…

Any unskilled job is going to have a low enough pay rate that many of the employees will qualify for public assistance. This goes for Walmart, Target, and the mom and pop shops Walmart replaced. If Walmart went out of business tomorrow, these people would still be on public assistance. That's today's economy.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#73

UK supermarkets are a bit ahead of the curve here. All the large ones have a home delivery service, including Walmart-owned ASDA. It's quite cheap too: £1-6 if you buy £40, for various time slots. They all use their own vehicles and staff, so I suppose Wal-Mart can reduce the risk by using Uber/Lyft. I wonder though, does this mean no active cooling on the way? Can you trust that the ice cream is still frozen when it…

Its interesting that in the UK, its more environmentally friendly to have your groceries delivered than to drive out and get them yourself because of the efficiency of the specialised delivery vans that have refrigerated racks for 100s of pallet\trays and then do a route in cities\suburbs serving dozens of orders in close proximity.

Some random taxi driver sticking a pallet in their boot (sorry, trunk) seems like a pretty crap and expensive alternative.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#74
post #29

Earlier quoted context omitted.

UK experience suggests there's a decent market for delivered groceries: these stats ( http://www.igd.com/Research/Shopper-Insight/Pushing-online-s... ) from 2015 say that 11% of shoppers used online-shopping-with-delivery for their main shop, and 26% had used it at least once in the past month. So there is a decent demand there willing to pay delivery charges that can sustain a with-human-driver style delivery servic…

I worked with a guy who used to work at the head office of a Canadian grocery chain. Apparently the grocery shopping habits of UK/European consumers is considerably different than North Americans and so something that works in one market doesn't necessarily translate across the Atlantic. In the UK, my old supermarket had a couple of aisles of prepared chilled meals. Lots of variety, and a lot of it was pretty good qu…

Huh. That might explain why the Canadian online grocery experience is so far behind the UK, let alone the U.S.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#75

UK supermarkets are a bit ahead of the curve here. All the large ones have a home delivery service, including Walmart-owned ASDA. It's quite cheap too: £1-6 if you buy £40, for various time slots. They all use their own vehicles and staff, so I suppose Wal-Mart can reduce the risk by using Uber/Lyft. I wonder though, does this mean no active cooling on the way? Can you trust that the ice cream is still frozen when it…

> UK supermarkets are a bit ahead of the curve here. All the large ones have a home delivery service

Same in Australia.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#76

I'm always surprised grocery delivery is still a big deal in the US. All the major supermarkets in the UK do home delivery, next day, for a £3-5 delivery fee. You can go the site, fill your basket, and checkout. You also get a 1-2 hour delivery slot so you don't have to wait at home all day. We also have Amazon Prime Now doing grocery delivery within 1 hour in some cities. I can see how it would be a problem in some…

Home delivery was very common in the US years ago but started to become more uncommon probably in the 1970s. When I was a kid we still had a milkman too, those are mostly gone today as well.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#77
post #61
post #18

Earlier quoted context omitted.

Also Instacart and Google Express and Peapod.

My issues with Instacart is that not every shopper knows how to shop for produce. I order avocados from instacart: They're all black on the inside when I cut into them. I order specialty chips or cheeses? They're marked as "Item out of stock," but when I run to the same grocery store that they shopped at after my delivery it's right there in plain sight to me. I order deli meat from Instacart? They ignore my comments…

When I shop for groceries about half of my bill is produce. I also need groceries every week to keep produce in the house.

I don't trust anyone to pick out produce. So I have to go buy it. So it's not worth it to me to buy groceries online because I would only be buying non-produce.

I do however buy some things on Amazon that otherwise we might buy in the grocery store, like diapers.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#78
post #52

Earlier quoted context omitted.

Sure, Walmart provides jobs in your community... But they cost state and federal taxpayers in a significant way. Walmart's business model depends on state and federal government assistance to their low-paid workers: http://laborcenter.berkeley.edu/the-high-public-cost-of-low-... It is true that Walmart brings in local revenues through sales and property taxes, however this is more than offset by the assistance state…

I don't disagree. I think Walmart expresses the structure of health care access in the United States. I don't think the contractor model as implemented in the consumer facing gig economy or more traditionally in Amazon's warehouses has noticeably better economic outcomes for workers. My impression is that when journalists muckrake contract labor, healthcare access gets lumped in with employment instability and attemp…

Agreed. The gig/contractor model is certainly no better for workers than Walmart, and is perhaps worse.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#79

UK supermarkets are a bit ahead of the curve here. All the large ones have a home delivery service, including Walmart-owned ASDA. It's quite cheap too: £1-6 if you buy £40, for various time slots. They all use their own vehicles and staff, so I suppose Wal-Mart can reduce the risk by using Uber/Lyft. I wonder though, does this mean no active cooling on the way? Can you trust that the ice cream is still frozen when it…

Its interesting that in the UK, its more environmentally friendly to have your groceries delivered than to drive out and get them yourself because of the efficiency of the specialised delivery vans that have refrigerated racks for 100s of pallet\trays and then do a route in cities\suburbs serving dozens of orders in close proximity. Some random taxi driver sticking a pallet in their boot (sorry, trunk) seems like a p…

Unless they just want back-fill for volume. They can back fill using random Taxi for less than the cost of building / buying a truck that rarely gets used. Sort of like peaking power plants, their fuel costs are extreme. But if you only need them for ~5% of your power ~5% of the time that's 0.25% which is negligible.

Similarly, if you don't know expected volumes a test run without large capital / personnel costs is very reasonable.

Re: Wal-Mart Plans to Test Grocery Delivery Through Uber, Lyft

#80
post #9

This is going to take a bit of magic to pull off. Groceries are very low margin items and people just opt for pre-made restaurant food when we are feeling lazy. When I'm motivated enough to prepare my own food I'm motivated enough to go to the grocery store. This is the domain of driver-less delivery vehicles of whatever kind.

I could see using the service but I drive right past a supermarket to and from work so there's not much in the way of time or travel saved.

The local Walmart here experimented with something similar a few years ago, not using Uber but using customers at the store. Shoppers could get store credit in exchange for delivering orders on their way home. They don't do it anymore so it must not have worked well.

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