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Apple cloud services outage

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Re: Apple cloud services outage

#91

Post by nstj »

luhn wrote: post #27
api wrote: post #24

Earlier quoted context omitted.

Are they all on EC2? Maybe EC2 is throwing a fit.

Amazon is, but Apple and Facebook both operate their own data centers. Edit: I take that back, Apple uses several cloud providers, including AWS.

Apple discusses who it uses for cloud storage when discussing iCloud in their security guide (valid as of May 2016):

> The encrypted chunks of the file are stored, without any user-identifying information, using third-party storage services, such as Amazon S3 and Windows Azure.

[0]: https://www.apple.com/business/docs/iOS_Security_Guide.pdf

Re: Apple cloud services outage

#92

Post by tedmiston »

RKearney wrote: post #72
therein wrote: post #68

Earlier quoted context omitted.

Apple does use S3 for storage. You didn't hear it from me.

They also use AT&T and Azure for storage too. You did hear that from me, or anyone else with a firewall running on OS X.

...AT&T for data storage?

Re: Apple cloud services outage

#93

Post by ChristianBundy »

bigiain wrote: post #86
cookiecaper wrote: post #42

Earlier quoted context omitted.

Just for the record, our company has found that Amazon occasionally omits incidents from their status page, though I doubt they could get away with omitting something this significant.

"Occasionally"?

Holy shit, you were laughing for 28 minutes straight. Are you alright?

Re: Apple cloud services outage

#94

Post by vonklaus »

geerlingguy wrote: post #56
akulbe wrote: post #22

Maybe I'm crazy, but it seems too coincidental that multiple services (Amazon, Facebook, Apple... that I know of, so far) have been affected, on the same day .

Charter (ISP) was also out for over an hour—first time this year it was a complete outage and not just a DNS issue.

my ISP Cox, had server failure for several hours about 2 weeks ago. It was a DNS issue as well. I don't want to take 2 unrelated things and call them similar, but one has to imagine if some of the above posters are substantiated several huge players losing peering/connectivity and 2 very large ISPs having non-trivial multi-hour multi-region DNS outages is bad. Horrible coincidence.

I have been losing google docs intermittenly all day (and I have been working nearly exclusively in google docs all day) maybe just me, but I have been unable to upload photos (same one as yesterday to gdocs) and from drive/docs dash I would lose connectivity and have sever lag loading up a doc I just worked in. Had to close browser several times.

Re: Apple cloud services outage

#95

Post by AckSyn »

niels_olson wrote: post #90
ghshephard wrote: post #79

Earlier quoted context omitted.

You just have to run littlesnitch, and see all the AWS servers that Apple applications hit. I don't think it's a secret that a ton of Apple applications are backended by AWS.

All hail Little Snitch. So much insight available in that app. I wish there were rule sets for Little Snitch like there are for AdBlock Plus.

lost -i in the Terminal.app will do this as well.

With a little grep-fu you could have yourself a good watchdog.

Re: Apple cloud services outage

#96

Post by artursapek »

michaelbuckbee wrote: post #55
cookiecaper wrote: post #46

Earlier quoted context omitted.

Yeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful…

I really appreciate Heroku's Status page - https://status.heroku.com/ Separately, many of the Status pages out there setup with the Statuspage.io service also incorporate "Pingdom" like features where heartbeats and/or checks are automatically collected and notifications and updates set without intervention.

Heroku's has always impressed me

Re: Apple cloud services outage

#97

Post by cookiecaper »

cookiecaper wrote: post #51
draw_down wrote: post #41

Earlier quoted context omitted.

Why?

New NSA program rolling out? O_O

This comment turned out to be surprisingly controversial for a pretty obvious joke. I've observed it at +4, down to +1, back up to +3, and now it's at 0! Heh. Didn't mean to rustle jimmies of any NSA contractors that may read HN. I'm sure in real life your rollouts are much smoother than this. :P

Re: Apple cloud services outage

#98

Post by linkregister »

cookiecaper wrote: post #97
cookiecaper wrote: post #51

Earlier quoted context omitted.

New NSA program rolling out? O_O

This comment turned out to be surprisingly controversial for a pretty obvious joke. I've observed it at +4, down to +1, back up to +3, and now it's at 0! Heh. Didn't mean to rustle jimmies of any NSA contractors that may read HN. I'm sure in real life your rollouts are much smoother than this. :P

I'm sure the NSA employees and contractors are just happy to see non-threatening post about the agency.

The downvotes probably came from people tired of the joke. It is an oft-repeated joke.

Re: Apple cloud services outage

#99

Post by sethhochberg »

tedmiston wrote: post #92
RKearney wrote: post #72

Earlier quoted context omitted.

They also use AT&T and Azure for storage too. You did hear that from me, or anyone else with a firewall running on OS X.

...AT&T for data storage?

https://www.business.att.com/enterprise/Portfolio/cloud/

They're a massive company. When you already own telecom networks and run your own datacenters, selling cloud infrastructure services isn't too far fetched.

Re: Apple cloud services outage

#100

Post by 0xmohit »

akulbe wrote: post #32
api wrote: post #24

Earlier quoted context omitted.

Are they all on EC2? Maybe EC2 is throwing a fit.

AWS status page is all green. http://status.aws.amazon.com/

I've heard that the Doppler effect https://en.wikipedia.org/wiki/Doppler_effect is responsible for AWS status page to show up green perennially.

On a serious note, why would AWS admit that it's services were not quite working well and subject itself to potential liabilities.

AWS reacts shamelessly even when your EC2 instance goes down on it's own. For a sample of how they react, see https://news.ycombinator.com/item?id=11822298

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