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Apple cloud services outage
61–70 of 122 posts
Re: Apple cloud services outage
#62Earlier quoted context omitted.
Red? Not bloody likely. We should be cheering Apple for even using yellow, most of the time when things are on fire we don't even get that. Instead we get "green, with the tiny blue 'i' in the corner". Status pages are a bad joke.
Yeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful…
Rackspace seems pretty honest in my experience.
Re: Apple cloud services outage
#63Earlier quoted context omitted.
Very occasionally: https://statusgator.com/services/apple (Side project of mine)
FYI: "An error occurred during a connection to statusgator.com. The OCSP server experienced an internal error. Error code: SEC_ERROR_OCSP_SERVER_ERROR"
Weird, thanks for the heads up. Will investigate.
Re: Apple cloud services outage
#64Maybe I'm crazy, but it seems too coincidental that multiple services (Amazon, Facebook, Apple... that I know of, so far) have been affected, on the same day .
Charter (ISP) was also out for over an hour—first time this year it was a complete outage and not just a DNS issue.
I've been on Charter all day VPN'd into work with no interruption. Although I have a business connection at home, so it's possible I'm avoiding whatever middleboxes they jam residential traffic into.
Re: Apple cloud services outage
#65Earlier quoted context omitted.
Very occasionally: https://statusgator.com/services/apple (Side project of mine)
That's cool, but it'd be cooler if it did its own tests on what can be seen from the outside instead of exclusively mirroring data from corporate-run status pages, which can't be trusted.
There are a few services that do that, I was more interested in getting alerted when services reported problems.
Some find it useful, some don't.
Re: Apple cloud services outage
#66Earlier quoted context omitted.
Yeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful…
Rackspace seems pretty honest in my experience.
No better than anyone else here really. The sad reality is that often these status pages are manually updated by the service teams themselves and when there's an issue you're busy trying to fix the problem, not update the status page.
Re: Apple cloud services outage
#67Earlier quoted context omitted.
Yeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful…
I really appreciate Heroku's Status page - https://status.heroku.com/ Separately, many of the Status pages out there setup with the Statuspage.io service also incorporate "Pingdom" like features where heartbeats and/or checks are automatically collected and notifications and updates set without intervention.
Salesforce is one of the odd-balls that is 100% honest about issues with their service. One of their sandbox instances can have minor issues for 5 minutes (not often mission critical, just performance degradations) and I get an email - even for instances I do not use. I usually get a couple emails a day, and the trust.salesforce.com site shows the full history (including a colored timeline) of the availability of each individual instance.
It's nice to see they've carried on this same policy with Heroku, for all the flaws the company has they put their money where their mouth is.
Re: Apple cloud services outage
#68Earlier quoted context omitted.
Are they all on EC2? Maybe EC2 is throwing a fit.
Amazon is, but Apple and Facebook both operate their own data centers. Edit: I take that back, Apple uses several cloud providers, including AWS.
Apple does use S3 for storage. You didn't hear it from me.
Re: Apple cloud services outage
#69Re: Apple cloud services outage
#70We were hit by a few AWS DNS issues over the past few days. Almost certainly a freaky coincidence.