Maybe I'm crazy, but it seems too coincidental that multiple services (Amazon, Facebook, Apple... that I know of, so far) have been affected, on the same day .
Why?
New NSA program rolling out? O_O
Apple cloud services outage
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Re: Apple cloud services outage
#52Do these things ever go red? I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.
Could be due to the limited nature of the outage. They state only some users are affected, which I can verify - App Store works fine for me, for instance.
App store (UK) was down for purhases for me ~1hr ago, but seems to be back up (though asked for a password after restart)
Re: Apple cloud services outage
#53Do these things ever go red? I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.
Very occasionally: https://statusgator.com/services/apple (Side project of mine)
That's cool, but it'd be cooler if it did its own tests on what can be seen from the outside instead of exclusively mirroring data from corporate-run status pages, which can't be trusted.
Re: Apple cloud services outage
#54Do these things ever go red? I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.
Very occasionally: https://statusgator.com/services/apple (Side project of mine)
FYI: "An error occurred during a connection to statusgator.com. The OCSP server experienced an internal error. Error code: SEC_ERROR_OCSP_SERVER_ERROR"
Re: Apple cloud services outage
#55Earlier quoted context omitted.
Red? Not bloody likely. We should be cheering Apple for even using yellow, most of the time when things are on fire we don't even get that. Instead we get "green, with the tiny blue 'i' in the corner". Status pages are a bad joke.
Yeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful…
I really appreciate Heroku's Status page - https://status.heroku.com/
Separately, many of the Status pages out there setup with the Statuspage.io service also incorporate "Pingdom" like features where heartbeats and/or checks are automatically collected and notifications and updates set without intervention.
Re: Apple cloud services outage
#56Maybe I'm crazy, but it seems too coincidental that multiple services (Amazon, Facebook, Apple... that I know of, so far) have been affected, on the same day .
Charter (ISP) was also out for over an hour—first time this year it was a complete outage and not just a DNS issue.
Re: Apple cloud services outage
#57ITunes Connect and TestFlight in particular has been an absolute shambles for at least the last 3 months. Nobody there seems to give a shit or take responsibility (ranging from support up thru to the highest levels).
Total tangent but: I just had a hideously bad experience trying to get something done with my developer account. It's not the first time. The IRS is easier to deal with than the app store. If iOS is their vision of the future of personal computing, then the future of personal computing is a walled garden presided over by a bureaucracy about as functional as a badly run DMV office. There is absolutely no excuse for th…
Their developer portal is horrible. It sometimes feels like it's run by a 10 people backyard shop:
- doesn't allow to use password managers because their login forms are full of terrible JavaScript making sure nothing gets pasted
- using "security questions" for account recovery which could be easily "cracked" using social engineering
- SMS based 2FA
- max password length of 32 chars
- fixed keysize of 2048/RSA for APNS certificates, 4096 will be rejected
Re: Apple cloud services outage
#58Could this be related? Today we got an email from Amazon that our EC2 instance server has degraded hardware. We have until June 16 to spin up a new server before they kill this one.
Re: Apple cloud services outage
#59Earlier quoted context omitted.
AWS status page is all green. http://status.aws.amazon.com/
Just for the record, our company has found that Amazon occasionally omits incidents from their status page, though I doubt they could get away with omitting something this significant.
All of the cloud providers have an incentive to downplay incidents and only post them to the status page when they're really bad. The bar is pretty high to get something on there.
Re: Apple cloud services outage
#60Earlier quoted context omitted.
Total tangent but: I just had a hideously bad experience trying to get something done with my developer account. It's not the first time. The IRS is easier to deal with than the app store. If iOS is their vision of the future of personal computing, then the future of personal computing is a walled garden presided over by a bureaucracy about as functional as a badly run DMV office. There is absolutely no excuse for th…
In fairness to the IRS, they're actually REALLY easy to deal with. Or they used to be, I'm not sure how the budget cuts have impacted them but I found their CS quite good.
Yeah, it's totally unfair to compare the IRS to the Apple developer program. That's low.