Earlier quoted context omitted.
One thing I'd like to know (and I am sure someone has answered this somewhere) is the amount of people using Uber in their own town vs. people who travel and use Uber. If in their own town, it seems entirely possible for a local strong competitor to offer a better product or service. For travelers that is less of a risk since you go with the brand you know (which traditionally has been a taxi cab). In particular some…
In my experience this is actually happening. For example many of my friends are now using Dial-7 to get to and from the airport these days for business trips. It's just more predictable than wondering if there will be surge pricing when you need to leave, they actually are slightly cheaper, and you know what you're going to get. Uber's user experience has a lot going for it but it's very, very far from flawless or un…
It's about the same price as Uber (I voluntarily pay more because I tip him generously), but it's a 100% guaranteed fantastic experience. With Uber, you never know who your driver is going to be. I've had some pretty bad ones and some pretty unfriendly ones who made me or someone with me feel uncomfortable.