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Upwork is Changing Again and What We Can Do About It

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Re: Upwork is Changing Again and What We Can Do About It

#11
post #10

There is not necessarily a need for 100% community effort. What is needed a simple, decent service, with reasonable rates ( from 1% to 3% from a transaction ) and keeps up with the requests. Such a service could be run by a max 5 person company and I believe everyone could profit. I worked with Upwork and I liked the concept, but the implementation was a bit to complicated. With this changes, I really hope new such s…

They seem to be alienating certain groups of freelancers deliberately.

Re: Upwork is Changing Again and What We Can Do About It

#13
post #12

The alternative already exists, why isn't it being used?

Can you tell which alternatives? They are either similar or inferior to Upwork, or are still new and relatively unknown (and therefore there are not much jobs in their platform). It's a huge dilemma.

Re: Upwork is Changing Again and What We Can Do About It

#14
post #10

There is not necessarily a need for 100% community effort. What is needed a simple, decent service, with reasonable rates ( from 1% to 3% from a transaction ) and keeps up with the requests. Such a service could be run by a max 5 person company and I believe everyone could profit. I worked with Upwork and I liked the concept, but the implementation was a bit to complicated. With this changes, I really hope new such s…

1% to 3% won't even cover the direct costs of being an intermediary for payments if you e.g. accept credit cards.

Such levels of pricing is not sustainable unless you're burning money to provide the service at a loss while you gain market share and network effects.

I agree that 20% fee seems excessive, but as soon as you're handling other people's money, 1-3% are not reasonable rates, they are unrealistically low, not feasible even for a non-profit that has all volunteer workforce.

It may be feasible to have a very low fee business model if you expect everyone to pay each other directly, but that still means managing all kinds of nonpayment and fraud issues, which takes a lot of time and thus expenses.

Re: Upwork is Changing Again and What We Can Do About It

#16
post #10

There is not necessarily a need for 100% community effort. What is needed a simple, decent service, with reasonable rates ( from 1% to 3% from a transaction ) and keeps up with the requests. Such a service could be run by a max 5 person company and I believe everyone could profit. I worked with Upwork and I liked the concept, but the implementation was a bit to complicated. With this changes, I really hope new such s…

But once you have 14 million users, what prevents the 5 guys from going: "Hey, you know what? If we just bumped up rates to 6%, we'd make a lot more money and we won't lose too many people. We're providing a great service and a lot of the customers are happy to pay that amount."

Re: Upwork is Changing Again and What We Can Do About It

#20
post #10

There is not necessarily a need for 100% community effort. What is needed a simple, decent service, with reasonable rates ( from 1% to 3% from a transaction ) and keeps up with the requests. Such a service could be run by a max 5 person company and I believe everyone could profit. I worked with Upwork and I liked the concept, but the implementation was a bit to complicated. With this changes, I really hope new such s…

1% to 3% won't even cover the direct costs of being an intermediary for payments if you e.g. accept credit cards. Such levels of pricing is not sustainable unless you're burning money to provide the service at a loss while you gain market share and network effects. I agree that 20% fee seems excessive, but as soon as you're handling other people's money, 1-3% are not reasonable rates, they are unrealistically low, no…

of course, 1%-3% doesn't make sense if you want to be in the control of the transaction between the freelancer and the client. But you don't have to be. The client should pay the freelancer as he see fits, in euros, pounds, bitcoin, shells or giant round stones.

If you can leave that aside and just charge the freelancer with that 3%, let's say. If this doesn't make sense, you can always set a minimum charge, like 5 euros or 3% of the transaction, which ever is bigger.

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