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Charge, a phone company with features for nerds

charge.co

161–170 of 195 posts

Re: Charge, a phone company with features for nerds

#162

Earlier quoted context omitted.

And this is how you run a company, everyone please take note. User feedback is actually seriously considered and responded to in an acceptable manner.

It's great to see someone from a company pop up in a discussion to help out a user, but this is absolutely not the way to run a company. It leads to the Google approach to support, where you can only get a non-automated reply only if you raise enough stink by on social media, or happen to know someone who works there. Now, each individual case where an employee unexpectedly helps out is great, but this is NOT 'how yo…

Company phone numbers usually only lead to an automated phone tree and maybe if you stab zero enough time (since it's likely not an option anywhere in the tree itself), some very underpaid person at the very end doing "support" who barely speaks English, can only read from a prepared script, and doesn't have the authority to help you with anything important.

I just expect this from any tech company today. It's not like you're going to get assistance from anyone at Google, for instance. I tried forever when someone was abusing our open source trademark and then doxxed me on blogspot. But all the "official" channels were completely ignored. I think my unlisted home phone number and old office address is still posted there with a call for people to harass me for DMCAing pirated commercial software they had hosted on random locker sites that used my GPLed code in violation of the license to package it.

Re: Charge, a phone company with features for nerds

#166
post #34

Earlier quoted context omitted.

To get rid of VM notifications, I recorded 2 minute+ of silence as my VM greeting, zero VMs after that.

Ok, that's sort of workable ... EDIT: ok, actually not so much - if you are out of coverage area and your phone rings zero times and goes right to voicemail (that's how it works with carriers in the US) then the caller calls you and goes right to silence, and presumably they retry 1-2-3x and get frustrated ... not even sure this is the right number, etc. Whereas if the phone just rang and rang and rang, at least it w…

[deleted]

Re: Charge, a phone company with features for nerds

#167
post #16

I was initially quite intrigued, They have some great nice to have features but are missing some useful must haves when compared to Google Fi such as 1. WiFi calling, Extremely useful, Many places that I go to have terrible reception and calling and texting via WiFi has saved me many times. 2. Simple international calling / travel plans. I use this a lot and again WiFi calling + international roaming on Google Fi has…

Is it just possible to do WiFi calling using Hangouts? I'd rather do that, personally.

yes, i use google voice for this. i just hope they don't kill it!

Re: Charge, a phone company with features for nerds

#169
post #11

Can I have no voicemail ? That's a feature I really want and it's not easy to do. If you configure a mobile phone line without voicemail, it will not just ring and ring and ring (as I hoped it would) - instead, the caller gets a message that "the number you have dialed is not accepting calls at this time" ... or some other message (depending on the carrier) that makes it sound like you don't pay your phonebill or som…

I always wondered why mobile carriers don't text you "voicemail from ..." and attach an mp3 file of the message.

Re: Charge, a phone company with features for nerds

#170

I don't understand how the http://your-carrier-is-hijacking-dns.com/ url works. Am I supposed to see Rick Ashley?

Seems someone hacked that website, this is one of the headers:

  Location: https://www.youtube.com/watch?v=dQw4w9WgXcQ#sup_Charge,_got_a_bug_bounty?_cuz_I_just_found_an_earworm_in_your_site
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