How was this agency not looking at actually travel data that they failed to hire more staff as the number of air travelers increased? This was over a two year period. The idiot in charge of the TSA said they anticipated more people would sign up for TSA prescreen. At some point in the last two years they couldn't see that this trend wasn't transpiring?
This same idiot said they he was asking congress for more money for overtime for TSA employees. Great, make the same miserable people work even longer hours. That sounds like a great solution.
He also made a statement to the effect that their "mandate is to keep America safe' yet he seems to not grasp that if we can't get on the plane it doesn't much matter.
They also seem to blame part of the increased wait on the tragedy in Belgium but do you mean to tell me that not one person in this agency could see that the departure halls's were a huge a blind spot?
I imagine that lawmakers in Washington don't have to wait in the long lines like the rest of us? That's generally how the broken stuff in the US stays broken b/c lawmakers aren't exposed to it. This is true of healthcare as well. Congress has indemnity health plans which is why they have no idea how bad it is for the rest of us.